Absolutely worth it ! I've been using Koinly for multiple years and finally upgraded to a paid plan this year. After importing data from multiple accounts, I managed to clean years of crypto hi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been using Koinly for 5 years now. The price is fair and I've found no reason to look elsewhere for my crypto tracking needs. For a very complex Crypto ecosystem, Koinly strikes the right balan... See more
Company replied
I started investing in Crypto since 10years ago but the last 5 years were sleepless nights for me after crypro taxation comes into the picture. Never comes into Crypto investors' mind that we need to... See more
Company replied
The support team at Koinly is outstanding and very responsive to issues that I have encountered during my tenure as a client. Konstantin assisted me on a recent issue with a manual import that I had c... See more
Company replied
Company details
- Tax Preparation Software
- Accounting Software Company
- Bookkeeping Service
- Cryptocurrency Service
- Tax Preparation
- Tax Preparation Service
Written by the company
Koinly is the easiest way to track your crypto activity and generate accurate tax reports! Staying true to our goal, we're continually evolving the service to save you time and energy. With our Help Center resources, stacked YouTube channel, active socials, and phenomenal support team, Koinly wants to see you fly through tax season! By providing every advantage to succeed with available information and customer support, we are keen to help at every step. We're grateful for the Koinly users that share their experiences with the Trustpilot and crypto communities.
Contact info
United States
- hello@koinly.io
- koinly.io
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer support
I had an issue with getting the correct information from one of the exchanges.
Aria from Koinly was excellent and helped me to navigate through to a successful outcome.
January 27, 2026
Unprompted review
Reply from Koinly
Hi Gary,
Thanks for the kind words! 😊 Glad Aria could help get things sorted and steer you in the right direction. We’re always here if you need anything else.
Fin is an AI assistant, so you need to ask Fin if you'd like a help from a human assistant.
Thank you, Konstantinos for your support!
January 22, 2026
Unprompted review
Reply from Koinly
Hi Sung,
Thanks for your feedback! 😊
Glad Konstantinos could help, I’ll be sure to pass that on! 🙌
Beautiful product and service
Beautiful product and service. Tax reports are comprehensive. Thank you.
January 21, 2026
Unprompted review
Reply from Koinly
Hi William,
Thanks so much for the kind words! 😊
We’re really glad you found the reports comprehensive and the experience a positive one. Appreciate you taking the time to leave a review!
I have been using koinly for the last 4 years
I have been using koinly for the last four years ,it has been a great help to me to file otherwise complicated
crypto tax returns, I have always got fast reply's from the staff at koinly when I have needed help
January 15, 2026
Unprompted review
Reply from Koinly
Hi Noni,
Thanks for being with us for so long! Glad Koinly’s helped make more complex tax returns manageable, and that the team’s been there when you’ve needed support. 😊
Used it for tax reporting recently
Used it for tax reporting recently. Great experience. Makes the daunting task of crypto taxes reporting very easy.
January 14, 2026
Unprompted review
Reply from Koinly
Hi Alex,
Thanks for the feedback! Glad Koinly helped make a usually daunting process feel much easier 😊
Koinly is a game changer for crypto…
Koinly is a game changer for crypto taxes. Efficient, affoardable and gives me control when I need it.
January 12, 2026
Unprompted review
Reply from Koinly
Hey François,
Thanks for taking the time to leave a review. Happy to hear Koinly’s been an efficient and reliable option for you. 🎉
Simple and stress free
Simple to sign up, API connected and synced in minutes. Full tax report with all calculations, easy to submit. Would recommend to anyone.
January 12, 2026
Unprompted review
Reply from Koinly
Hey Greg,
Thanks for the feedback! Glad the setup and API syncing were quick and that the reports made submission straightforward 🙌
Koinly is the best
I tried all crypto reconciliation platforms, but Koinly is the best by getting and sorting data from various platforms. Well done
January 12, 2026
Unprompted review
Reply from Koinly
Hey Artur,
Thanks for taking the time to share this. It’s good to hear Koinly’s handling of data from multiple sources has made a difference 😊
10/10
Easy to use, comprehensive, many options with explanations, top notch.
January 12, 2026
Unprompted review
Reply from Koinly
Hi Opt-out
Thanks for the feedback! Glad you found the platform easy to use and that the explanations and options were helpful 🙌
Only Software that made my crypto taxes…
Only Software that made my crypto taxes possible with multiple wallets and complex data structure of my transactions. Would recommend to anyone!
January 12, 2026
Unprompted review
Reply from Koinly
Hi Jesko,
Thanks for taking the time to leave a review. It’s good to hear Koinly’s been able to support more complex crypto activity, and we appreciate the recommendation 👍
Easy to use and great customer service.
Easy to use and great customer service.
January 12, 2026
Unprompted review
Reply from Koinly
Hi Adz,
Thanks for the feedback! Great to hear the platform’s been easy to use and that our support team could help when needed 🙌
Koinly has been very helpful for…
Koinly has been very helpful for calculating crypto tax. I will recommend it to everyone.
January 8, 2026
Unprompted review
Reply from Koinly
Hi Tenzin,
Thanks for the feedback! Really glad Koinly’s been helpful for handling your crypto tax calculations, and we appreciate you recommending us to others 🙌
Great Experience
I had a great experience with koinly there customer service was excellent, prompt and extremely helpful. I look forward to working with them in the future. Highly recommend.
January 7, 2026
Unprompted review
Reply from Koinly
Hi Richard,
Thanks for the kind words! Really glad the team could help and that everything went smoothly 🙌
the ai that was trying to solve the…
the ai that was trying to solve the problem never gave a solution. i followed the same procedure for the past 4 years. only this time it would not show up correctly. i even sent screen shots to help, but just got robot speak that never resolved the issue.
January 6, 2026
Unprompted review
Reply from Koinly
Hi Maldred,
Sorry to hear this, that’s not the experience we want anyone to have. We’ve reached out to gather a bit more info so a member of the team can look into this properly. 😊
I've been using Koinly for several…
I've been using Koinly for several years now, and it is my go-to crypto tax app. It is also useful for gathering all of your current crypto asset value/gains/losses/+more
January 5, 2026
Unprompted review
Reply from Koinly
Hi Ra!
Appreciate the feedback! Great to hear the overview and reporting features have been useful 😊
My crypto taxes have been made a breeze…
My crypto taxes have been made a breeze using koinly! highly recommend it!
December 10, 2025
Unprompted review
Reply from Koinly
Hi DeeDee,
Thanks for the kind words! It's always good when taxes are easy 😊
Great experience with Koinly
I had a very good experience using Koinly to generate my tax reports. The tax reports were easy to create and I successfully submitted them to the tax authorities without any issues.
The website is very easy to use and intuitive. Once you pay for a report, you can access it anytime and download it as many times as you need, which is very convenient.
Overall, a smooth and reliable service. Highly recommended for crypto tax reporting.
November 10, 2025
Unprompted review
Reply from Koinly
Hi Ilfat,
Thanks for taking the time to share this! Great to hear everything went smoothly from report creation through to submission 🙌
Easy, secure and fast
Recommended to me by my accountant. Very simple and fast to generate my report for tax time. Secure access, and easy instructions to follow.
December 16, 2025
Unprompted review
Reply from Koinly
Hey Alex,
Thanks for the feedback! Happy to hear the process felt straightforward and secure 😊
Great platform for crypto reporting
I've used Koinly for a few years now and have found it incredibly helpful calculating capital gains for my tax returns. The compatibility with wallets and exchanges, the interface, and the report creation are all great.
January 1, 2026
Unprompted review
Reply from Koinly
Hi Paul,
Thanks for the long-term support! Really glad the reports and integrations have been useful for your tax returns 🙏
Been using koinly for a few years now…
Been using koinly for a good amount of years. The customer service is pretty helpful and they have been ramping up integrations. I would indeed recommend Koinly for crypto taxes!
December 1, 2025
Unprompted review
Reply from Koinly
Hey SP,
Thanks for the continued support! Great to hear the integrations and customer service have been hitting the mark 🚀
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