Never use Kokobet! I deposited money, played some games, and have been trying to withdraw my money for over a month now, probably 10 to 15 times. Every single time the withdrawal gets cancelled... See more
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KOKOBET
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See what reviewers are saying
I came here on the recommendation of a friend, mainly for the live dealers. In the evening, I topped up my account via e-wallet and played blackjack and roulette. The streams ran smoothly, without any... See more
Company replied
Unfortunate I have to right another review. In addition to previous review. They tell they operate according there T and C but clause 4.5 they tell that they decide and notify the user on refunds with... See more
Company replied
The game selection is very nice, many well known providers and good RTP. Having a great time and VIP manager Terry is a great help too. Have 3 open withdrawals at the moment, once these are paid... See more
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Company details
Written by the company
Welcome to Koko.Bet, your go-to destination for top-tier online gaming and sports betting! 🎰🌟 Discover an impressive range of games from leading providers, including thrilling slots, classic table games, and an immersive live casino experience that brings the action straight to your screen. Sports fans will love our dynamic sportsbook, covering all major events and offering competitive odds to keep you in the game. 🏅 Whether you're into football, tennis, or esports, Koko.Bet has you covered. Enjoy exciting promotions and bonuses designed to elevate your gaming experience, including enticing offers for new players. With fast, secure deposits and withdrawals supported by multiple payment methods, you can play with confidence. Our platform features a sleek, user-friendly interface, making it easy to navigate and find your favorite games. Plus, our dedicated 24/7 customer support team is always ready to assist via live chat and email. Join Koko.Bet today and experience the perfect blend of entertainment, rewards, and seamless gameplay! 🎉
Contact info
Costa Rica
- koko.bet
Breach of guidelines
Never use Kokobet!
Never use Kokobet!
I deposited money, played some games, and have been trying to withdraw my money for over a month now, probably 10 to 15 times. Every single time the withdrawal gets cancelled because they claim I filled out incorrect information, even though it is exactly the same information I used to deposit money.
Customer support is also terrible. Half of the time I cannot even open a chat, and when I finally do, they do not help at all and just give useless, generic responses.
This has been extremely frustrating and honestly feels like a complete scam. I strongly advise everyone to stay away from this platform.
February 17, 2026
Unprompted review
Reply from KOKOBET
Hello,
Thank you for your review.
We’re sorry to hear about your experience and understand how frustrating repeated withdrawal cancellations can be. In some cases, payout requests may be declined if certain details require revalidation or do not fully meet the required format for processing.
Regarding support availability, response times and access may occasionally vary, but all requests are handled through official channels.
For privacy and security reasons, we are unable to review account-specific details in a public review. We kindly ask you to contact our Customer Support team again so they can check your withdrawal attempts and guide you through the correct steps.
Kind regards,
Kokobet Team
FaKE casino
FaKE casino. RTP 1% , never win here. Aftet Play there I HAVE ONLY DEPRESION
March 4, 2026
Unprompted review
Reply from KOKOBET
Hello Michał,
We’re sorry to hear about your experience.
We want to assure you that all our games operate with certified Random Number Generators (RNG), which guarantee fair and random outcomes.
We understand that extended periods without wins can be frustrating, but this is a natural part of chance-based games. Our goal is always to provide a fair and secure environment for all players.
If you have questions about specific games, RTP rates, or your play history, you are welcome to contact our support team. We’ll gladly provide detailed information and guidance.
Best regards,
KokoBet Team
Reply from KOKOBET
Hello Genovevo,
Thank you for your feedback!
We’re glad to hear that your experience on our platform went smoothly and that everything worked well during your session. It’s always great to know when players have an enjoyable time with us.
We’ll be happy to see you back anytime!
Best regards,
KokoBet Team
A advise caution
Unfortunate I have to right another review. In addition to previous review. They tell they operate according there T and C but clause 4.5 they tell that they decide and notify the user on refunds within two days but don’t comply. Furthermore they now even close my live chats directly and ignore my emails. So they are fully ignoring me and if they are responding that they do or I have to contact via mail. You can assume they don’t and will never do.
February 23, 2026
Unprompted review
Reply from KOKOBET
Hello Mart,
Thank you for your additional feedback.
We’re sorry to hear that you feel this way. Please note that we operate in accordance with our Terms & Conditions and internal procedures. In some cases, such requests may require additional review and verification, which can affect the processing time.
We kindly ask you to continue communication through the official support email so your case can be properly followed up.
Kind regards,
Kokobet Team
Came for live, stayed for stability
I came here on the recommendation of a friend, mainly for the live dealers. In the evening, I topped up my account via e-wallet and played blackjack and roulette. The streams ran smoothly, without any interruptions. My withdrawal was processed the same day in the morning. I'll be staying here.
February 4, 2026
Unprompted review
Reply from KOKOBET
Hello Annemiek,
Thank you for sharing your experience with us.
We’re glad to hear that you enjoyed the live dealer section and that the games ran smoothly without interruptions. Providing stable gameplay and a seamless environment is very important to us.
It’s also great to know that your deposit and withdrawal were processed efficiently. Our team works continuously to ensure that all financial transactions are handled quickly and securely so you can focus on enjoying your time on the platform.
We appreciate your trust and look forward to continuing to provide you with a reliable and enjoyable experience. If you ever need assistance, our support team is always here to help.
Warm Regards,
KokoBet Team
One evening I logged in just to check…
One evening I logged in just to check something and ended up playing longer than planned. Deposited, switched between a few games, then paused. When I came back the next evening, everything was exactly where I left it. A couple of menus felt slightly slow, but nothing confusing.
January 31, 2026
Unprompted review
Reply from KOKOBET
Hello Gilbert,
Thank you for sharing your experience!
We’re glad to hear that everything worked smoothly and that you could easily pick up where you left off.
We’re continuously working on optimizing performance, including menu loading times, to make the platform even more comfortable to use. We hope you continue enjoying your time with us!
Kind regards,
KokoBet Team
Fraud and delay
In November, KoKoBet confirmed in writing that a total amount of €508 would be refunded to my bank account. Their email clearly stated that the processing time would be between 1 and 14 business days.
Now, more than 3 months later, the refund has still not been completed.
When I followed up, I was suddenly told that the process can take up to 6 months, which directly contradicts their earlier written confirmation and their stated refund timelines. This was never communicated at the time the refund was approved.
This feels like delay tactics. KoKoBet acknowledges the refund, confirms the amount, but keeps changing the timeline with no concrete action or transparency. Their payment and refund communication is inconsistent, and written agreements are not being respected.
Based on my experience, KoKoBet does not honor its own refund timelines and does not provide clear or reliable handling of user funds once an issue arises.
I strongly advise others to be very cautious and to carefully consider how this company treats its users when refunds are involved.
January 25, 2026
Unprompted review
Reply from KOKOBET
Hello Harun,
Thank you for sharing your feedback. We want to assure you that your refund case has not been ignored and is actively being handled by our team.
We understand that the process has taken longer than expected, and we truly appreciate your patience. Once all internal checks and procedures are completed, we will contact you directly via email with a full update.
Our support team is always available via email should you have any questions in the meantime.
Kind regards,
KokoBet Team
Been trying to bann my account for…
Been trying to bann my account for months now i am a addicted to gamble and they dont bann my accoutn the few times i win they enver pay out the money s in they en i lose it worst bettingsite in the world FRAUD FRAUD
First email sent beginning of December sent 2 emails after and talked to chat 3 times pitty you can’t up a picture here so people can se because today 12 of January my account is still not banned
BE WARNED biggest fraud site there is
January 9, 2026
Unprompted review
Reply from KOKOBET
Hello Ricardo,
We’re very sorry to hear about your situation and understand your frustration. Player safety and responsible gambling are very important to us, and we take requests for account limits or self-exclusion seriously.
If your account hasn’t been restricted yet, it may be because the proper procedure hasn’t been fully completed. To ensure your request is handled correctly, we strongly encourage you to contact our support team via live chat or email. Our team will guide you through the process and make sure your account is managed according to your request.
We also want to clarify that all legitimate winnings are paid out according to our Terms & Conditions, and we never withhold funds unfairly.
Best regards,
KokoBet Team
Reply from KOKOBET
Hello Johannes,
We’re sorry to hear that you feel this way.
Please be assured that we are a fully licensed and regulated casino and always operate according to our Terms & Conditions.
If you are experiencing any issues, we strongly encourage you to contact our support team via live chat or email with your account details. Our team will review your case carefully and provide assistance to resolve any concerns.
Best regards,
KokoBet Team
I deposited a small amount just to test…
I deposited a small amount just to test things, and it lasted surprisingly long. The interface here is clean and easy to navigate. I switched between several providers without any loading issues.
December 2, 2025
Unprompted review
Reply from KOKOBET
Dear Priscella,
Thank you for sharing your experience with us. We’re glad to hear that your initial test deposit gave you enjoyable playtime and that you found the interface smooth and easy to navigate.
It’s great to know that switching between providers was seamless for you, as we strive to ensure our platform runs efficiently and provides a stress-free gaming experience.
We hope your future sessions continue to be just as enjoyable and rewarding.
Kind Regards,
Koko.Bet Casino
Unlicensed for Dutch Players – Refund Pending
Koko.bet does not have a KSA license to operate for players in the Netherlands. I have requested a full refund and am waiting for their response. I will update this review once I receive an answer. Dutch players should exercise caution when playing on unlicensed casinos.
Update 4-12:
fter contacting Koko.bet, my account was blocked without any notice and I lost all access to my account, transactions and personal details. I have not received any response to my email either. They are not willing to cooperate at all. The response on this review is also not genuine.
18-12
No communication or email received. They got all information needed, username, deposits etc. All screenshots had been send. But no response at all. Unlegal!!!!
November 29, 2025
Unprompted review
Reply from KOKOBET
Dear bg,
Thank you for your review. We would like to clarify that our project operates in full compliance with all applicable regulations and legal requirements. All information regarding our company and its legal framework is publicly available on our official website.
We have also carefully checked the account details available to us, and the account linked to the information provided shows no activity and no transactions. For this reason, we are currently unable to confirm your claim regarding a refund request.
To proceed with a detailed review of your case, we kindly ask you to either provide the contact details of your main account registered with us (email) via private message, or contact our support team directly for further clarification. Our team will be happy to assist you and review your situation in detail.
We remain open to transparent communication and look forward to resolving this matter.
Kind Regards,
Koko.Bet Casino
Update 2: DONT PLAY AT THIS SCAMMING CASINO
The casino replied on my review stating I received my funds back. THIS IS NOT THE CASE THEY ARE LYING.
Furthermore they claim I can contact 'my vip manager' to ensure my concerns are addressed thoroughly. When I contact them they say they don't have any updates and I have to wait paciently. WHAT A JOKE.
It has been more than a month, it is clear they are not planning to play me back. So now it is time to take legal actions.
LEARN FROM MY MISTAKE, DON'T PLAY HERE
November 16, 2025
Unprompted review
Reply from KOKOBET
Dear C A,
We are very sorry that you are facing this situation and understand how frustrating this experience must be for you. However, the contact details you previously provided do not match any account registered in our system. Because of this, we are currently unable to verify your case or review it in detail.
In order for us to carefully investigate the situation and contact you directly, we kindly ask you to provide the exact contact details that were used to register your account with us (email or username) via private message. As soon as we receive the correct information, we will immediately proceed with a thorough check.
We are genuinely interested in resolving this matter transparently and fairly and hope to connect with you directly as soon as possible.
Kind Regards,
Koko.Bet Casino
Don’t play here..
Rewards are not what they claim to be..
rakeback is a scam..
Can get better rewards in any.. any other online casino..
Wager 50.000,a day get some 0.10€ spins..
zero cashback/rewards on wager.
Pay outs are slow taking multiple days.
While the better casinos will have instant pay outs.
November 26, 2025
Unprompted review
Reply from KOKOBET
Dear JIMBOO,
Thank you for sharing your experience with us. We are truly sorry to hear that you were disappointed with your experience, and we sincerely understand your frustration. Your feedback is very important to us, and we would really like to look into your case in detail.
To do so, we kindly ask you to contact us via private message and provide the account details registered with us your username or email. This will allow us to carefully review everything and get in touch with you for a personal discussion regarding your situation.
We truly wish to clarify all points and assist you in the best possible way. Thank you again for taking the time to leave your feedback, and we hope to hear from you soon.
Kind Regards,
Koko.Bet Casino
I enjoy the live blackjack tables here
I enjoy the live blackjack tables here. The dealers are fun to talk to, and the chat is active. The bonuses look attractive, but I wish they gave more free spins instead of match bonuses. Free spins always feel more exciting.
November 16, 2025
Unprompted review
Reply from KOKOBET
Dear Diana,
Thank you for sharing such a detailed and thoughtful perspective with us. It’s great to hear that the atmosphere at our live blackjack tables brings you enjoyment — a lively chat and friendly dealers can truly elevate the entire experience, and we’re glad that has been the case for you.
Your input about promotional rewards is also very valuable. Free spins do carry a unique thrill, and we understand why many players find them more appealing. Our team is always reviewing the balance of available offers, and feedback like yours is exactly what helps us shape future bonuses to better match what our community enjoys the most.
We’re pleased that you are having a good time overall, and we hope to keep enhancing both the gameplay and the rewards that come with it. Wishing you many exciting moments at the tables ahead!
Kind Regards,
Koko.Bet Casino
good but,so long withdrawal
Yesterday, I left a 3-star review where I mentioned that I really liked the RTP on your website — which alone deserves 5 stars — but I was unhappy with the withdrawal service, for which I gave 1 star. My first withdrawal arrived in just 12 minutes, but after my second deposit I had to wait almost a full day, which worried me.
I would now like to update my review to 5 stars. Today the money finally arrived, and the website is clearly not a scam as I feared yesterday. The withdrawal time is indeed very long — I’ve never experienced payouts taking more than 3–4 hours — but since the funds do arrive, it’s worth waiting in order to play with such good RTP.
Definitely giving 5 stars.
November 15, 2025
Unprompted review
Reply from KOKOBET
Dear Alexa,
Thank you for updating your review and sharing your experience with us. We are delighted to hear that your withdrawal has successfully reached your account and that you are satisfied with the RTP and overall platform.
We understand that withdrawal times can feel long at times, as they depend on the chosen payment method as well as the verification process handled by the relevant department. Your patience is greatly appreciated, and we are glad that it ultimately worked out smoothly for you.
We value your feedback and look forward to providing you with many more enjoyable gaming sessions.
Kind Regards,
Koko.Bet Casino
Fraud! Stay away! Save your money!
Finally, they have been blacklisted on all important platforms, and fewer players are going to make a mistake and play there.
Stay away, they are fraudsters! They don't have a license; Costa Rica registration is not a license!
November 1, 2025
Unprompted review
Reply from KOKOBET
Dear Nenad,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you feel disappointed with your experience, and we take all allegations of this nature very seriously.
We want to clarify that our company operates in full compliance with the regulatory requirements applicable to our jurisdiction. Our registration is a legitimate form of corporate registration, which allows us to conduct our operations lawfully.
Customer trust and satisfaction are our highest priorities. We have implemented strong internal controls, independent auditing procedures, and secure transaction systems to ensure a safe and transparent experience for all our players. Our goal is always to maintain open communication and address any concerns in a timely and professional manner.
We would appreciate the opportunity to look into your specific case and resolve any outstanding issues. Please contact our support team directly with your account details or a brief description of the problem you encountered. This will allow us to investigate the matter thoroughly and provide you with a personalized resolution.
Kind Regards,
Koko.Bet Casino
The casino is great
The casino is great , and service you get Here is awsome if you ask something you get very Quickly a respons , overall great😉👍🏻👍🏻
October 30, 2025
Unprompted review
Reply from KOKOBET
Dear Andre,
We’re truly pleased to hear your kind words and to know that our service left such a strong impression on you. The experience you described — quick, attentive, and genuinely helpful support — is exactly what we strive to provide for every player who reaches out to us.
Thank you once again for taking the time to share your positive experience with us. We’re glad to have you as part of our community and look forward to making every visit as smooth and enjoyable as the last.
Kind Regards,
Koko.Bet Casino
Overall satisfied
Overall satisfied. Support really works — wrote at night, got a reply in 15 minutes. Slots load fast, only a couple of short freezes happened.
October 18, 2025
Unprompted review
Reply from KOKOBET
Dear Osipova,
Thank you for sharing your experience with us! We’re thrilled to hear that our support team was able to assist you so promptly, even during the night. It’s also great to know that the slots are running smoothly for the most part, and we appreciate your understanding regarding the minor freezes — we’re continuously working to optimize performance.
We hope your future sessions remain seamless and enjoyable, and we’re always here if you need any further assistance.
Kind Regards,
Koko.Bet Casino
Waiting for 30+ hours on my withdrawel…
Update! Paid out after little bit more than 48 hours. Perfect! Changed to 5 stars
Waiting for 30+ hours on my withdrawel it stays on pending. Live chat “bots” say all different things. “If you are a vip little longer I can speed up your withdrawel process” is this a joke? In the time we are living now this takes way to long. Don’t know if they will pay out and if this is a scamm. If yes need to take further actions
If they will I will change to 5 stars because overall casino and the games are pretty nice!
October 22, 2025
Unprompted review
Reply from KOKOBET
Dear Tessa,
Thank you for taking the time to share your experience with us. We’re glad to hear that your withdrawal was successfully processed and that you were able to enjoy our games. We understand that waiting for payouts can be stressful, and we truly appreciate your patience while our team works through all requests.
We take feedback like yours seriously and continue striving to improve both communication and processing times. It’s wonderful to know that despite the initial delay, you still find value in our casino and its offerings.
Kind Regards,
Koko.Bet Casino
Just a big scam dont try
Ze probeerden mijn review te verwijderen, maar revolut heeft mijn gedeposit geld terug gestuurd. (Bravo). This is a scam site and you should never deposit on this site cause they are scammers.
October 1, 2025
Unprompted review
Reply from KOKOBET
Dear Dries,
We’re truly sorry to hear about your experience and that you feel this way about our service. We also noticed your mention that Revolut refunded your deposit and that you believe our site might be a scam. Please know that we take such concerns very seriously — we would never attempt to remove a review or engage in any dishonest practices.
Unfortunately, the email address you provided doesn’t appear to be linked to any account in our system. To help us properly investigate and resolve this for you, please contact us directly with any details about your account or transaction.
We genuinely want to understand what happened and make things right. Thank you for bringing this to our attention.
Kind Regards,
Koko.Bet Casino
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