Never use Kokobet! I deposited money, played some games, and have been trying to withdraw my money for over a month now, probably 10 to 15 times. Every single time the withdrawal gets cancelled... See more
Company replied
KOKOBET
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See what reviewers are saying
I came here on the recommendation of a friend, mainly for the live dealers. In the evening, I topped up my account via e-wallet and played blackjack and roulette. The streams ran smoothly, without any... See more
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Unfortunate I have to right another review. In addition to previous review. They tell they operate according there T and C but clause 4.5 they tell that they decide and notify the user on refunds with... See more
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The game selection is very nice, many well known providers and good RTP. Having a great time and VIP manager Terry is a great help too. Have 3 open withdrawals at the moment, once these are paid... See more
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Company details
Written by the company
Welcome to Koko.Bet, your go-to destination for top-tier online gaming and sports betting! 🎰🌟 Discover an impressive range of games from leading providers, including thrilling slots, classic table games, and an immersive live casino experience that brings the action straight to your screen. Sports fans will love our dynamic sportsbook, covering all major events and offering competitive odds to keep you in the game. 🏅 Whether you're into football, tennis, or esports, Koko.Bet has you covered. Enjoy exciting promotions and bonuses designed to elevate your gaming experience, including enticing offers for new players. With fast, secure deposits and withdrawals supported by multiple payment methods, you can play with confidence. Our platform features a sleek, user-friendly interface, making it easy to navigate and find your favorite games. Plus, our dedicated 24/7 customer support team is always ready to assist via live chat and email. Join Koko.Bet today and experience the perfect blend of entertainment, rewards, and seamless gameplay! 🎉
Contact info
Costa Rica
- koko.bet
Breach of guidelines
I really love to play at Kokobet
I really love to play at Kokobet. The promotions are great and fair. Like the cashback and rakeback the most.
Managed a few withdrawals there and got the money on my bank latest after 48 hours ( Business Days)
A special thanks to my Vip Manager Terry who is always fast with answering emails .
August 31, 2025
Unprompted review
Reply from KOKOBET
Dear Marina B.,
We are thrilled to hear that you are enjoying your time on our platform! It’s wonderful to know that you appreciate our promotions, especially the cashback and rakeback options, and that your withdrawals have been processed smoothly.
A special thank you for highlighting Terry’s support—having attentive and responsive VIP managers is something we truly value, and it’s fantastic to know that your interactions with him have been so positive.
Your feedback inspires our team to continue providing an engaging, rewarding, and reliable experience for all players. We look forward to offering you more exciting promotions, smooth transactions, and excellent support in the future.
Kind Regards,
Koko.Bet Casino
Stay away from here - withdrawals impossible
Very very bad! I’ve played many casino but this one is amazing in delaying withdrawals. AI chatbot is telling you every time withdrawal is in process it takes 48-72 hours. Can’t do a personal details verification they stay away from this as much as possible. They just want you to play more and more untill you cancel your withdrawal request. The WORST casino ever, cause you’re not able to delete your account or self exclude + log out button is hidden very very deep in account settings which means they want you to stay online 24/7
2 days later, email, to verify KYC. For some reason you can not get through the last verification step, saying you’ve uploaded to many wrong files, get in touch with us by email support@ - they just don’t you to check out and delay as much as possible
August 30, 2025
Unprompted review
Reply from KOKOBET
Dear DJL,
Thank you for sharing your concerns. We would like to clarify a few important points regarding withdrawals and verification. Occasionally, processing a withdrawal may take longer because we verify winnings directly with the game provider to ensure everything is accurate and fair. Additionally, according to our rules, we may request further verification to protect both the player and the platform. This process is not intended to delay payments unnecessarily but to maintain security and fairness.
We want to emphasize that we always pay out legitimate winnings. In fact, you successfully withdrew more than you initially deposited, which demonstrates that fair payouts are indeed processed.
We encourage you to reach out to our support team via the registered email if any verification issues arise. Our team is committed to helping you complete the process efficiently so you can access your winnings without further difficulties.
Kind Regards,
Koko.Bet Casino
Dont gamble here they wil take your…
Dont gamble here they wil take your money !
August 28, 2025
Unprompted review
Reply from KOKOBET
Dear Call Ofduty,
We are sorry to hear about your concerns. Please note that all game outcomes are determined by chance, and our platform does not influence the results in any way. All of our games are provided by licensed and regulated providers to ensure fair play.
We understand that losses can be frustrating, but we hope that luck will be on your side in your future sessions. Our goal is to provide a secure and enjoyable environment for every player, and your feedback is valuable in helping us maintain that standard.
Thank you for sharing your thoughts, and we hope your next experience brings you more favorable results.
Kind Regards,
Koko.Bet Casino
Very nice casino and helpfull people!!
August 22, 2025
Unprompted review
Reply from KOKOBET
Dear Yvonne albertha Elshof,
Thank you for sharing your kind words. We are delighted to hear that you found our casino enjoyable and that our team was helpful during your experience.
Your feedback truly encourages us to maintain the same level of dedication and friendliness for all our players. We look forward to welcoming you back and ensuring your future visits are just as positive.
Kind Regards,
Koko.Bet Casino
Another plave where you don't spend a…
Another plave where you don't spend a time with fun. This is another scam casinò where you can throw in the toilet yours money.
August 21, 2025
Unprompted review
Reply from KOKOBET
Dear Salvo Pafumi,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.
Our goal is to provide a fun, fair, and secure environment for all players. We understand that not every session will be a winning one, but we strive to ensure that all games are operated with full transparency and in compliance with industry standards.
If you have specific concerns or would like us to look into your account, please don’t hesitate to reach out to our support team. We'd be happy to investigate and assist further.
We value your feedback and hope to have the opportunity to improve your experience in the future.
Kind Regards,
Koko.Bet Casino
Nice casino
Nice casino!
Good games and service from the customer representative
August 20, 2025
Unprompted review
Reply from KOKOBET
Dear Pdb,
Thank you for sharing your thoughts with us. We’re delighted to hear that you’ve been enjoying both our game selection and the support provided by our team. Ensuring a smooth and enjoyable experience for our players is always our priority, and it’s wonderful to know that it made a positive impression on you.
We look forward to continuing to make your time with us fun and rewarding.
Kind Regards,
Koko.Bet Casino
Its a very nice casino site
Its a very nice casino site.
Very nice slots and for everyone there is a slot that they would like.
Managers are quick and kind.
If your are willing to play a nice game this is the site
August 14, 2025
Unprompted review
Reply from KOKOBET
Dear Gerben Leidekker,
Thank you for your feedback! It’s great to hear that you enjoy our wide selection of slots and that our team has been quick and helpful whenever needed.
We strive to offer a gaming environment that is engaging and enjoyable for every player. Your positive feedback motivates us to continue providing attentive support and an exciting variety of games.
We look forward to seeing you continue enjoying our platform and hope your future sessions remain as fun and rewarding as ever.
Kind Regards,
Koko.Bet Casino
Reply from KOKOBET
Dear PartyDJ Dylan,
We truly appreciate your kind words and are glad to hear that your experience with our team, especially Merlin, has been positive. It’s always our goal to provide professional and helpful support to enhance your time on the platform.
Thank you for sharing your feedback, and we look forward to continuing to provide enjoyable and seamless gaming experiences for you.
Kind Regards,
Koko.Bet Casino
Reply from KOKOBET
Dear Kaylee Bakker,
Thank you very much for your positive feedback. We are delighted to learn that you enjoy the quality of our casino and the selection of games available. Providing an engaging and enjoyable gaming environment is always our priority, and your kind words encourage us to keep improving.
If you ever need support or have suggestions on how we can improve your experience, please don't hesitate to contact our support team.
We wish you a fun game!
Kind Regards,
Koko.Bet Casino
Don't go near this site
Don't go near this site, they are scammers and won't pay you. They closed my account to avoid paying me. There is no reason!!
i had won 2500 euro and they did not pay it! After all they have closed my account permanent for no reason!!!
Please go play with another sites but not with this scammers!!
They will never pay out
You are telling a big lie! I just deposited money and won and you are not giving me my money!! I did not do any transaction other than depositing and withdrawing money!!
Dear Koko.bet Support Team,
Please be advised that the attached complaint letter will be formally submitted to the relevant regulatory authorities through my legal counsel.
I expect a prompt resolution of the matter, otherwise, I will pursue all available legal remedies to recover my funds.
Sincerely,
Ali YARDIMCI
August 4, 2025
Unprompted review
Reply from KOKOBET
Dear Ali,
Thank you for your feedback. We would like to clarify that the closure of your account was conducted in strict accordance with our Terms and Conditions.
Specifically, rule 9.2 addresses collusion and cheating, stating that "KokoBet is eligible to disable users’ Accounts and forfeit their Account balances (including deposits and winnings) if they are found gaining or attempting to gain an unfair advantage through collusion or other dishonest means." Additionally, rule 9.3 covers fraudulent activity, which includes using VPNs or proxies to manipulate location or engaging in bets on behalf of third parties. Such actions allow us to block accounts and forfeit balances without prior notice.
Furthermore, under rule 6.4.3, if there is evidence of unfair betting practices such as obviously incorrect odds or other manipulations, bets may be declared void or payments suspended until the matter is resolved.
Please be assured these measures are in place to protect the fairness and integrity of the platform for all players. We take such matters very seriously and conduct thorough investigations before any account actions are taken.
Should you have further questions or require additional details, we encourage you to contact our support team directly.
Kind Regards,
Koko.Bet Casino
Koko bet the impoater
Don't play this game i 1 one minute is the money from your account
When you want to do deposit it takes 3 days
It's the same bank account they don't pay in minutes what they say in there advertising
And iff you call a manager ithe same bull shit I advising font play iff the withdraw is done I will delete this game and my account
The TOTO Dust withdraw in 5 minutes play there
August 3, 2025
Unprompted review
Reply from KOKOBET
Dear Izzy,
Thank you for sharing your experience. We regret any inconvenience you may have encountered with deposits or withdrawals. Please know that if you face any delays or issues, we strongly encourage you to contact your VIP manager directly, who is available to provide personalized support and assistance.
We are committed to delivering the highest quality service and continually strive to ensure all our players receive prompt and professional care. Your feedback is important to us as we work to improve our offerings.
Kind Regards,
Koko.Bet Casino
I deposited a total of €300,on Koko.bet…
I deposited a total of €300,on Koko.bet and noticed multiple irregularities regarding their procedures and compliance. When I raised a formal complaint more than [8] days ago (via email), I received vague and repeated messages like “we are working on it”, but no real update, solution, or refund.
Now, they have stopped responding entirely.
Koko.bet claims to be licensed in Costa Rica, which offers no real protection for consumers. Their handling of this issue is completely unprofessional and potentially fraudulent. They failed to:
• Follow responsible gambling practices
• Provide clear verification or KYC procedures
• Resolve formal complaints within a reasonable time
I have already filed a complaint with my payment provider and am exploring legal options. I strongly advise others to stay away from this platform until they prove they can handle basic customer service and legal responsibilities.
Avoid this site if you care about safety, transparency, or your money.
August 3, 2025
Unprompted review
Reply from KOKOBET
Dear Naomi,
We take your concerns very seriously and want to assure you that your case is currently under active review by our responsible team. We understand the importance of transparency, compliance, and timely communication, and we are committed to thoroughly investigating the issues you have raised.
Please be assured that we are working diligently to resolve your inquiry. For further updates and personalized assistance, we encourage you to stay in direct contact with your VIP manager, who will provide you with the most current information.
Thank you for your patience and understanding as we work through this matter.
Kind Regards,
Koko.Bet Casino
Reply from KOKOBET
Dear Robert Gdaniec,
Thank you for your concise yet encouraging feedback — it's always rewarding to know when a player walks away with a positive overall impression.
We understand the value behind it: a reliable experience, intuitive features, a trustworthy environment, and support that respects your time. That’s precisely the balance we strive to maintain.
Insights like yours help shape the experience for everyone.
Kind Regards,
Koko.Bet Casino
Reply from KOKOBET
Dear Justice for all,
We appreciate you taking the time to share your experience with us. It’s encouraging to know that your journey has been smooth and without any issues so far. Our commitment is to maintain and enhance this level of service to ensure every player feels valued and supported.
We’re happy to make your gaming experience as enjoyable as possible.
Kind Regards,
Koko.Bet Casino
Ik kan niet meer op kokobet en hen 5000…
Ik kan niet meer op kokobet en hen 5000 euro tegoed????de site is plots very done and no more reachable. Bij jullie ook? Natacha.Maertens @telenet.be Hope u contact me. Istill need 5000 🥵🥵someone same history.???will there’ll available tomorrow. Ik think I lost all
Online again??
Moet nog steeds geld hebben kan ik nog op,kokobet
July 24, 2025
Unprompted review
Reply from KOKOBET
Dear natacha Maertens,
Thank you for reaching out and sharing your concerns. We understand how distressing it can be to face difficulties accessing a site.
If you are experiencing any trouble or uncertainty with your account or funds, we strongly encourage you to contact your VIP manager directly. They are best placed to provide personalized assistance and help resolve any issues you might be facing as quickly as possible.
Please rest assured that your case will be handled with the utmost care, and we are ready to support you through this process.
Kind Regards,
Koko.Bet Casino
Fast and good elaboration
July 23, 2025
Unprompted review
Reply from KOKOBET
Dear Melle,
Thank you very much for taking the time to share your positive impression.
We truly appreciate your recognition of our swift and thorough service. Providing a seamless and efficient experience for our players remains a top priority, and your kind words encourage us to keep improving.
Kind Regards,
Koko.Bet Casino
Reply from KOKOBET
Dear Robinn,
Thank you for awarding us five stars and for highlighting your positive experience with our slot games and live chat support.
We’re delighted to know that the variety and quality of our slots have met your expectations, and that our live chat team was able to assist you effectively. Providing swift and helpful customer service is a cornerstone of our commitment, so your recognition means a great deal to us.
We look forward to continuing to offer you an enjoyable and rewarding gaming experience.
Kind Regards,
Koko.Bet Casino
No doubt about it... SCAM
UPDATE:
7 days ago they promised me to come back to me ASAP. untill now still nothing!
No doubt about it... this is a scam. There goes my €500.
I deposited €500 with a 100% bonus offer that, according to the promotion, should be valid for 10 days. After playing for a while, I went to check the status of the bonus, only to find out that it apparently had to be wagered within 24 hours – completely different from what was originally stated.
Then I tried to withdraw my own deposited money (not the bonus), which was still showing as €500 in my account. The withdrawal was declined, and shortly after that, my bonus disappeared as well.
This feels like a total scam, and I will make sure the people behind this are held accountable. You can’t get away with misleading people like this.
July 15, 2025
Unprompted review
Reply from KOKOBET
Dear Sir..,
Thank you for bringing your concerns to our attention. We sincerely regret the frustration this situation has caused you.
Please be assured that we are actively reviewing your case to understand all the details and work towards a resolution. We kindly ask for your patience while we thoroughly investigate the matter. For the latest updates and personalized assistance, we encourage you to stay in contact with your dedicated VIP manager, who is fully informed about your request and ready to support you.
We appreciate your understanding and remain committed to addressing your concerns as quickly and transparently as possible.
Kind Regards,
Koko.Bet Casino
It was not the best experience.
It was not the best experience.. No wins, support answers longly
July 11, 2025
Unprompted review
Reply from KOKOBET
Dear Luca,
Thank you for sharing your thoughts. We understand that not having wins can be disappointing, but please remember that outcomes in our games depend entirely on luck, as all games are provided by licensed and reputable providers without any external influence.
Regarding your experience with our support team, we regret if response times felt lengthy. To help us improve, please contact us directly via email with more details about your case. This will allow us to address your concerns more effectively and enhance our service quality.
We sincerely hope your next visits bring you better fortune and a smoother experience.
Kind Regards,
Koko.Bet Casino
Reply from KOKOBET
Dear Ania,
We truly appreciate you taking the time to share your positive experience with our team. It’s wonderful to hear that our manager William was able to provide you with helpful and timely support via chat. Our staff always strives to assist players with dedication and care to ensure a smooth and enjoyable experience.
Thank you again for your kind words. We look forward to continuing to support you on your gaming journey.
Kind Regards,
Koko.Bet Casino
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