Never use Kokobet! I deposited money, played some games, and have been trying to withdraw my money for over a month now, probably 10 to 15 times. Every single time the withdrawal gets cancelled... See more
Company replied
KOKOBET
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See what reviewers are saying
I came here on the recommendation of a friend, mainly for the live dealers. In the evening, I topped up my account via e-wallet and played blackjack and roulette. The streams ran smoothly, without any... See more
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Unfortunate I have to right another review. In addition to previous review. They tell they operate according there T and C but clause 4.5 they tell that they decide and notify the user on refunds with... See more
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The game selection is very nice, many well known providers and good RTP. Having a great time and VIP manager Terry is a great help too. Have 3 open withdrawals at the moment, once these are paid... See more
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Company details
Written by the company
Welcome to Koko.Bet, your go-to destination for top-tier online gaming and sports betting! 🎰🌟 Discover an impressive range of games from leading providers, including thrilling slots, classic table games, and an immersive live casino experience that brings the action straight to your screen. Sports fans will love our dynamic sportsbook, covering all major events and offering competitive odds to keep you in the game. 🏅 Whether you're into football, tennis, or esports, Koko.Bet has you covered. Enjoy exciting promotions and bonuses designed to elevate your gaming experience, including enticing offers for new players. With fast, secure deposits and withdrawals supported by multiple payment methods, you can play with confidence. Our platform features a sleek, user-friendly interface, making it easy to navigate and find your favorite games. Plus, our dedicated 24/7 customer support team is always ready to assist via live chat and email. Join Koko.Bet today and experience the perfect blend of entertainment, rewards, and seamless gameplay! 🎉
Contact info
Costa Rica
- koko.bet
Breach of guidelines
STOP THE SPAM !!!!!!!!!!!!!!!!!!!!!!!
May 26, 2025
Unprompted review
Reply from KOKOBET
Dear Fred,
Thank you for your feedback and for taking the time to share your thoughts with us.
At this point, we’re having some difficulty fully understanding the issue you've encountered. We're genuinely committed to making your experience at our casino smooth and enjoyable, so we’d really appreciate it if you could provide a bit more detail about the situation or concern.
To ensure we can assist you as quickly and effectively as possible, please don’t hesitate to reach out to our support team. You can contact us via live chat or send us an email from the address linked to your account.
Kind Regards,
Koko.Bet Casino
Reply from KOKOBET
Dear Tom Gerritsen,
We truly appreciate you taking the time to acknowledge the service you experienced. Our team is committed to providing attentive and efficient support to make every visit smooth and enjoyable. Hearing that our efforts made a positive impression means a lot to us.
If you ever have any questions or need assistance, please feel free to reach out—we’re ready to help make your experience even better.
Thank you again for your kind words.
Kind Regards,
Koko.Bet Casino
Reply from KOKOBET
Dear Mgooren,
Thank you for sharing your feedback with us. We are truly pleased to know that you find our customer service to be very nice and responsive. Providing attentive and effective support is a priority for us, and it’s encouraging to see that it makes a positive impression.
We continuously work to ensure every interaction is helpful and courteous, so your words serve as a great motivation for the entire team.
Wishing you continued enjoyment and success on our platform.
Kind Regards,
Koko.Bet Casino
Reply from KOKOBET
Dear Samuel,
Thank you sincerely for highlighting your positive experience with our manager Michael. It’s always gratifying to hear that our team members not only provide excellent service but also connect personally with our valued players.
Michael takes great pride in assisting players with professionalism and friendliness, and your acknowledgment truly reflects his dedication. We strive to maintain this level of support throughout the entire service, ensuring every interaction is both helpful and pleasant.
Kind Regards,
Koko.Bet Casino
I am awaiting a request I made with…
I am awaiting a request I made with this casino. Based on that I will change to 5 or 1 star and I will explain. So far they are very honest and helping.
Edit: still no answer to my request. I will wait 1 more week and change to 1 star and explain why.
Scammers!!
May 23, 2025
Unprompted review
Reply from KOKOBET
Dear Hamid Said,
Thank you for sharing your impression and for taking the time to leave us a thoughtful review.
We appreciate your recognition of our team’s efforts to remain transparent and supportive — honesty and clarity are values we take seriously in every aspect of what we do. It’s important to us that every player feels heard and respected throughout their experience on our platform.
Your feedback encourages us to continue delivering service that reflects those principles.
Kind Regards,
Koko.Bet Casino
Great service
May 22, 2025
Unprompted review
Reply from KOKOBET
Dear Jermaine Piek,
We truly appreciate you taking the time to highlight your positive experience with our service. Providing great service is at the core of what we do, and it’s rewarding to know that our efforts have made an impression on you. Our team continuously strives to deliver support that is both efficient and attentive, aiming to meet the unique needs of every player.
Your feedback encourages us to keep improving and maintaining the high standards you expect.
Thank you once again for your kind words.
Kind Regards,
Koko.Bet Casino
Never gamble Here, its 100% a scam
100% SCAM, NEVER GAMBLE HERE.
On January 28th I made a payment of 350 euros. After a lot of effort I got approval for this. However, I had to send a lot of documents, such as a pay slip, which is normally not necessary. Furthermore, I was told that they would transfer 350 euros to my account. Unfortunately, now almost 6 months later and 100 emails later I still haven't received my money. They also don't respond to my emails anymore.
Never gamble here!
May 21, 2025
Unprompted review
Reply from KOKOBET
Dear Jeroen de Lely,
Thank you for your feedback!
We sincerely regret the delay in processing your request. While our dedicated team strives to handle all requests promptly, unexpected circumstances may occasionally extend processing times.
Please be assured that we are working diligently to complete your request as soon as possible. We appreciate your patience and understanding during this time.
Kind Regards,
Koko.Bet Casino
Verry nice casino and livechat fast…
Verry nice casino and livechat fast helping me ..
May 20, 2025
Unprompted review
Reply from KOKOBET
Dear Asim asci,
We truly appreciate you sharing your experience with us. It’s wonderful to hear that you find the casino environment enjoyable and that our live chat support has been prompt and effective in assisting you. We understand how important it is to receive quick and helpful responses, especially when you’re in the middle of your gameplay.
Our support team works diligently to ensure every player feels valued and supported, so your kind words motivate us to maintain and improve this level of service.
Thank you once again for your feedback. We look forward to continuing to provide you with a smooth and enjoyable gaming experience.
Kind Regards,
Koko.Bet Casino
Scam Casino - Refusing to Pay My Winnings, Will Update Only After Resolution
I am writing this as a warning to others about Koko.bet. After suffering heavy losses, I finally won €60,000, but now the nightmare starts. Instead of celebrating, they are doing everything possible to delay and block my payout.
They set ridiculous withdrawal limits:
• €5,000 per week
• €20,000 per month
Which means I would need to wait over 3 months to get my full winnings.
Even worse: my first €5,000 withdrawal has still not been processed after 3 days, despite their promised timelines. Their communication is beyond terrible—emails and chats are ignored or answered with generic, useless replies.
It is very clear they make up rules and excuses when players win big, while they happily take your money when you lose.
Unless they resolve this quickly and pay me what I rightfully won, this review will stay as a warning to others.
If Koko.bet finally pays out my money in full, I will update my review accordingly.
For now: this is a scam operation hiding behind a weak Curaçao license. Avoid at all costs.
May 13, 2025
Reply from KOKOBET
Dear Paul,
Thank you for sharing your concerns with us. We understand how important this matter is to you, and we want to assure you that your request is currently under thorough review by our team.
At this time, we are working diligently to address the issues you’ve raised, and we appreciate your patience as we process your case. For the most up-to-date information regarding your request, please continue to stay in contact with your assigned VIP manager, who is best positioned to provide timely updates tailored to your situation.
We value your feedback and are committed to resolving this as efficiently as possible.
Kind Regards,
Koko.Bet Casino
Koko.bet its illegality in the…
Koko.bet its illegality in the netherlands and must pay back all deposits.
The know that but pay not back.
May 13, 2025
Unprompted review
Reply from KOKOBET
Dear Ruben Anvelink,
Thank you for sharing your feedback.
Please rest assured that we are a fully licensed and regulated platform, and we operate in accordance with all applicable rules and standards. We’re committed to transparency and take such concerns very seriously. It’s important to note that each player is responsible for ensuring that online gambling is permitted in their own country.
If you believe there’s been any issue with your account, we’d be happy to investigate further. Just reach out to us from the email linked to your account, and our team will assist you directly.
Kind Regards,
Koko.Bet Casino
Perfect experience
So far so good, got all the games and live games. Customer service is friendly and helpful.
Currently waiting on 1 withdrawal, if it comes through im putting this review on 5 stars.
Edit: Alright - so my first withdrawal got cancelled after 48 hours. After reaching out to the customer support they stated that it was on my bank's end and there was nothing they could do. I was pretty angry - thought I got scammed. Now, several days later they credited the money back to my casino account. This time I did a withdrawal with Mifinity and holy sh*t.... I received the funds within 2 minutes.
GREAT JOB!
Edit: Alright after doing another withdrawal - it can take up to 72 hours depending on their queue. So I give them 4 stars, still good though!
May 11, 2025
Unprompted review
Reply from KOKOBET
Dear J. S.,
Thank you so much for taking a moment to share your early impressions—we're truly glad to hear that the variety of games and the quality of support have left a positive mark on you so far.
We understand how important that first withdrawal is in shaping the overall trust and satisfaction with any platform. Our team is working hard to ensure that all requests are processed as swiftly and smoothly as possible, and we sincerely hope your transaction reaches you without delay. Fingers crossed, you’ll be seeing those funds land in your account shortly.
Your feedback and patience mean a lot to us.
Kind Regards,
Koko.Bet Casino
They offered me a refund and i haven‘t…
They offered me a refund and i haven‘t heard anything from them now for weeks.
My refund request was from January, now is May, thats nearly 4 months now.
No one needs 4 Months for a simple refund.
What is your department actually doing?
You can‘t give any explanation about this enormous delay because you probably aren‘t even working on it. Also you probably can‘t ask the relevant department/senior bank management for an update on this.
So i will give you one last chance till friday this week, otherwise i have to take this to court.
This should only take a few months then too via court.
And here it seems like nothing will happen for years…
This is handled via court now
May 7, 2025
Unprompted review
Reply from KOKOBET
Dear Julien,
We understand the frustration caused by the delay regarding your request, and we sincerely apologize for any inconvenience this has brought you. Please be assured that your case is currently under review by the relevant department. We are actively working to resolve the issue as quickly as possible.
Once there is an update or any new information concerning your request, we will contact you directly via email to keep you informed. We appreciate your patience and understanding during this process and remain committed to finding a satisfactory resolution.
Thank you for bringing this to our attention.
Kind Regards,
Support
Support, VIP department and personal manager all refuse to close my account. They keep asking me what´s wrong.
I asked like 8 times now to close my account and stop all communications but they just keep replying with questions.
Once you signup here you can never leave again so beware!!!
Also their sportsbook is a joke, only let you bet like $3 max on many soccer games.
May 6, 2025
Unprompted review
Reply from KOKOBET
Dear Joost Kwaker,
We’re truly sorry to hear that you’ve had such an impression of our service. At Koko.bet, our team is fully committed to providing the best support and experience to all our customers.
Unfortunately, we are unable to properly investigate your case, as we couldn’t locate an account based on the information currently available. To help us resolve this matter as quickly as possible, we kindly ask that you provide the email address you used to register on our site.
You can reach out to us directly via our live chat or by emailing us at support@koko.bet. Also, if possible, please include a link to the review you posted—this will greatly assist us in addressing your concerns promptly and thoroughly.
Kind Regards,
Koko.Bet Casino
Worst bookie
Worst bookie , they canceled my bets on nba and blocked my account? Don't paid nothing , never use this site as they steal your money
May 5, 2025
Unprompted review
Reply from KOKOBET
Dear Valentin Gjonaj,
We’re sorry to hear your feedback and appreciate you taking the time to share your experience.
Kindly note that all the necessary information has already been provided to you via email. If you need any additional details or further assistance, please don’t hesitate to reach out to us via chat or email at support@koko.bet
When contacting us, we kindly ask that you include a link to your review. This will help us understand the matter more quickly and respond more efficiently.
Kind Regards,
Koko.Bet Casino
Nice casino there are allot of games I…
Nice casino there are allot of games I have a nice experience and if you have any problem you can always find a help
May 5, 2025
Unprompted review
Reply from KOKOBET
Dear Soa Soa,
We truly appreciate you taking the time to share your experience with us. It’s fantastic to hear that you enjoyed the variety of games and that you had a great overall experience with the casino.
Knowing that you feel supported when any issues arise really encourages us to keep improving. Our goal is to ensure that players like you always feel confident that assistance is just a step away.
Kind Regards,
Koko.Bet Casino
i would give 0 but here no have 0…
i would give 0 but here no have 0 so…Scam site
i would give 0 but here no have 0 so ,most fraud company ever seen .DO NOT register there, they allow me to open account via vpn as in my work cant open via mobile data, so they banned me and told this after winning 1.5k .I asked them to specify if you allow me to create account ,asked them why u didnt close my account after registration if it was like that . Tini, [2/12/2025 11:02 AM]
I’m writing you regarding your account closure. Alas, we have to suspend our cooperation with you due to a violation of our Terms of use and following rules:
9.3. Fraudulent activity
Once KokoBet noticed a fraudulent, unlawful, dishonest or improper activity (including using the VPN, proxy or similar service that masks or manipulates the identification of your real location, or making bets, wagers or poker play through a third party or on behalf of a third party) on the Website, we are eligible to block user’s Account with forfeiting of all Account balances without prior notification. In such cases, KokoBet reserves the right to report fraudulent activity to existing regulatory and law enforcement authorities including but not limited to banks, credit card companies and/or any person or entity that has the legal right to such information, and/or taking legal action against such user.
Have a nice day and thank you for your understanding!
April 23, 2025
Unprompted review
Reply from KOKOBET
Dear inter,
We sincerely apologize for any inconvenience you may have experienced.
Following a thorough investigation on our end, we can confirm that your account is fully active and that no actions have been taken from our side that would impact its status.
If you are still encountering any issues accessing your account, please don’t hesitate to reach out to us via email or through our chat support. We are here to assist you and will do our best to resolve your request as quickly as possible.
Kind Regards,
Koko.Bet Casino
ıts a more than 72 hours i still didnt…
ıts a more than 72 hours i still didnt get my withdrawal every time they are saying that need to wait of that they are gonna to inform you but no money they are so slow with payment!!!
April 30, 2025
Unprompted review
Reply from KOKOBET
Dear Enginar Emin,
We sincerely apologize for the delay in processing your withdrawal. Please rest assured that our financial department is working diligently to handle all requests as swiftly as possible. However, at times, processing may take a bit longer than expected due to a high volume of transactions.
At this moment, we are unable to locate an account based on the information provided in your message. To help us investigate this matter further and assist you promptly, we kindly ask you to provide the email address associated with your account.
Alternatively, you are welcome to contact us directly at support@koko.bet. When doing so, please include a link to your review—this will greatly assist us in understanding your concern and ensuring a quicker and more accurate response.
Kind Regards,
Koko.Bet Casino
Amazing casino with good suport of…
Amazing casino with good suport of Josef always there to help u
April 28, 2025
Unprompted review
Reply from KOKOBET
Dear Ivan Mandic,
Thank you for your wonderful review! We're absolutely thrilled to hear that you've had such a positive experience with our casino and that Josef was able to assist you. Our support team strives to provide excellent service, and it’s fantastic to know that Josef has been a reliable source of help for you.
We’re also happy that our platform meets your expectations, and we truly appreciate you taking the time to share your thoughts.
Wishing you lots of fun and success with your future games!
Kind Regards,
Koko.Bet Casino
Reply from KOKOBET
Dear Mo,
Thank you for sharing your feedback with us.
We understand your frustration and truly value your opinion. It’s important to note that the outcomes of all games are based on chance and randomness, as we ensure all our games are provided by fully licensed and regulated game providers. While we cannot influence the results, we do our best to offer a fair and transparent environment for everyone.
We understand that it can be disappointing when things don't go your way, but we truly hope that your luck turns around soon! Thank you for being with us, and we appreciate your understanding.
Kind Regards,
Koko.Bet Casino
The site is great
The site is great. You win some, you lose some. After a White i won €1000, thw withdrawl went good and the service of the administration was very helpfull
April 23, 2025
Unprompted review
Reply from KOKOBET
Dear Jos Dekker,
Thank you for sharing your experience with us! We’re really glad to hear that you enjoyed your time at our casino and were able to win a great amount. It’s always exciting when things go in your favor! We’re also pleased to know that your withdrawal process went smoothly and that our support team was there to assist you effectively.
At our casino, we aim to ensure a balanced and enjoyable experience for all our players, and it’s wonderful to hear that our support team was able to help in a way that made your experience even better. We understand that wins and losses are part of the game, but it’s the service and support we provide that truly makes a difference.
Best of luck in your future games, and we hope to see you back soon for more wins!
Kind Regards,
Koko.Bet Casino
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