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Konfox Tennis Office Reviews 6

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TrustScore 3.5 out of 5

3.5

Clothing Store
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Company details

  1. Clothing Store

Written by the company

Konfox was founded in the hope of building a top-notch tennis clothing brand for modern tennis lovers. Blurring the lines between sport and fashion by merging stylish silhouettes from fashion with the practicality of sportswear. Offering products for individuals with a modern and active lifestyle who love spending time on the tennis court, yet eagerly anticipates dressing up for an evening out.

Contact info

3.5

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I placed an order on 4/21/26

I placed an order on 4/21/26. It is now 4/29/26 and i still have NOT received a confirmation email that my order is being processed nor have i received a Tracking number from the company.
The phone number listed on Konfox does not work and it plays a recording stating that it is an UNREACHABLE number.
The website states 3-5 business days to get a tracking number and it has been 8 business days and not a single email from this company! Completely awful!!!

April 21, 2026
Unprompted review
Rated 2 out of 5 stars

Misleading/untruthful about exchanges and returns

I ordered two pair of custom tennis shoes, with University of Minnesota and Minnesota Vikings logos. I asked the support team several questions about sizing since they do not offer the shoes in a US 10 1/2 size. All of the information on their website - particularly the page about returns - indicates that they will exchange items that are the wrong size. There was NO mention of a "no returns or exchanges" policy for custom shoes. So when the shoes arrived and turned out to run far bigger than their sizing chart describes, I was very disappointed to find out that they would not exchange the shoes.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Nice shop!

Great merchandise and great customer service! I will shop from this seller in the future.

September 27, 2024
Unprompted review
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Reply from Konfox Tennis Office

Hi Melissa,

Thank you so much for the lovely review! Konfox is happy to hear you’re satisfied with both our products and customer service. It means a lot that you’d choose to shop with us again, and we can’t wait to see you back in the future.

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