I’ve been using Kookut for a while now, and I honestly wouldn’t go anywhere else for my cat’s food. The quality is unbeatable—my cat is absolutely obsessed and always finishes every bite. You can te... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
So far i‘ve been having a great experience with Kookut! Both my Cats absolutely love the Food and i very much appreciate the great quality. I want only the best for my little fur babys and this is the... See more
Company replied
Smooth ordering system online (5/5). Delivery was perfect (5/5). About the taste of the Salmon & White fish dry food, I don't have any personnal opinion but my cat adores it. Thanks for the quality of... See more
Company replied
After struggling with my little Chihuahua to make her eat, for nearly 2 months after a tooth removal operation, Kookut was the perfect one for her... She instantly liked it, I hope in the future you... See more
Company replied
Company details
Written by the company
Simply Deliciously Natural. Natural food for dogs & cats made with quality meat, veggies, fruits & herbs. Our recipes are inspired by our unique environment and made with the best natural ingredients, with high meat content and low carbs.
Contact info
Case Postale, 1211, Geneva 1, Switzerland
- hello@kookut.com
- kookut.com
4.6
Excellent
394 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The cats love it!
August 7, 2024
I didn’t received my order yet :(
I didn’t received my order yet :(
3-6 open days delay announced!
Thank you for your information
July 30, 2024
Reply from Kookut
Hello,
Please accept our apologies for this error on our part due to a technical issue. We have just contacted you privately to inform you of the status of your order, which you should receive tomorrow.
Sincerely,
Lucie
@Kookut
Good enough
Good enough, good quality but very tiny while very expensive and not not enough pumpkin. A bit too empty
July 1, 2024
Reply from Kookut
We appreciate you choosing Kookut and sharing your thoughts!
Our wet food recipes are designed to be more satisfying for your cat, with a higher protein content than standard options. This keeps them feeling fuller for longer, while still being lower in fat and carbs. We do include pumpkin in some recipes for added fiber, but meat or fish always remains the main ingredient, ensuring a delicious and nutritious meal.
Best regards,
Kookut
The cat loves the food - the owner has some questions
First of all the cat loves the food! But there are also some minus points:
- the cans are too small; won’t feed my cat. If bigger sizes 200 or 400g it would be better interesting
- is it true that the cat-food is produced in Thailand? If yes, i think it’s more than silly to send cat-food around the globe
-if you would make the choice to Englisch language it would be helpful and your reach probably broader.
April 6, 2024
Reply from Kookut
We appreciate that your cat loves our recipes!
Our Natural range is complimentary and meant to be fed along complete dry food. We do not recommend consuming wet food more than 24h after opening, hence why our packaging is only 70g for this range.
We produce all our recipes outside of Switzerland as we use fresh fish and there is very limited resource in Switzerland. Our natural wet food is made with wild caught species and caters specifically to pets as we source low-mercury fishes that do not belong to the list of endangered species.
Our website is available in several languages and you can select English as your preferred one.
Excellent composition
Excellent composition, quality ingredients. My cats really liked it.
March 29, 2024
After struggling with my little…
After struggling with my little Chihuahua to make her eat, for nearly 2 months after a tooth removal operation, Kookut was the perfect one for her... She instantly liked it, I hope in the future you also produce some canned food 🤗.
And btw I also got for my Cat the cat line and he also loves it.
March 29, 2024
Reply from Kookut
Thank you Jacqueline for your nice feedback and glad your little Chihuahua enjoys our recipes. Happy also to inform you that our wet recipes for dogs are coming and will be available this coming autumn.
My cat loves this food
My cat loves this food. It smells good and the color is appealing even for humans 😁 it looks like there are really chunks of fish or chiken, like in a home made meal. Best cat can I’ve opened so fare !
March 4, 2024
Excellent option for cats …
Excellent feed-back from our cats even if privé is expensive
February 27, 2024
Really good and sane product
Really good product it smells really good. I got to try the beginner kit. My cats loved them all.
February 26, 2024
Our new crackers😺
My cats - one of them extremely picky, and one has sensibility(diahrrea) to some ingredients we still don't know of - both agree on the food. They're like 'two paws up'.
January 25, 2024
Fast delivery even in Germany
Fast delivery even in Germany ! Food doesn’t smell like the regular food you can find in supermarkets! My cat loves it ! It looks healthy
January 23, 2024
All perfect !
January 17, 2024
Very good service and food
January 4, 2024
Good for my cats
August 9, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.