Kookyfinds Reviews 

48
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Horrible!!! I ordered 8 bike racks on retrolina.com. It took ages before I received them but Kookyfinds (?) pulled the money from my account immediately. When I wanted to return the goods (they did... See more

Rated 1 out of 5 stars

Terrible, I wish I read reviews before I ordered as well, I thought it was a Canadian company but it isn't. They aren't giving me a tracking number, I ordered on March 21 and haven't gotten anything... See more

Rated 2 out of 5 stars

Noooo - I should’ve read their ratings before I orders anything. I had no idea they had changed their name multiple times or that others never got their items. I ordered about two weeks ago and have y... See more

Rated 1 out of 5 stars

What a bad experience dealing with this guys. I did order one infrared thermometer and a set of masks. After almost two months of complaining got 1 package with disposable masks which was part of the... See more

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1.5

Bad

TrustScore 1.5 out of 5

48 reviews

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1.5

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(48)

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Rated 1 out of 5 stars

They are fake

They are fake. Your order never gets sent and when you respond it just sends a computer response. Dont buy from here. I will take this review off if they would just give my money back

March 15, 2020
Unprompted review
Rated 1 out of 5 stars

I placed an order with this company on…

I placed an order with this company on Dec 30th, 2019. It is now Feb 28th, 2020, and I have not received my order.
When I inquire about my order, I receive nonsense replies. I have been told 4x that it shipped, then told 3x that it is still in processing and that it takes 3-5 days for processing. When I questioned that response, stating that it has been almost 2 months since I placed the order, I was told that since they offered free shipping, I need to wait and be patient.
I questioned the different responses, being told it has shipped already, and being told it was still in processing...and was told that they would never give different responses like that. I then emailed them snapshots of the emails sent from them, and haven't heard back.
I will be contacting my credit card company regarding this purchase.
My advice?! Do not order from this company. They are quite obviously a scam company.

February 28, 2020
Unprompted review
Rated 1 out of 5 stars

Be Careful

I made an order on the 1st of this month and they have made no attempt to ship. I emailed and they responded that I need to wait 7-10 days..I have waited 22 days and they still have done nothing..Total SCAM
UPDATE: as of March 12th I still have not received the order I made on February 1st. They are running around in circles in emails saying it has been shipped, and then just processed, and then just submitted but then it was shipped again..this company is the worst..

February 22, 2020
Unprompted review
Rated 1 out of 5 stars

They do not exist

They do not exist. I tried
to contact via e-mail to check on the order and I got a reply with broken English. I had sent another email stating, I wish to cancel my order, and got the exact email with the broken English, with the exact content as the first time, which suggests it is an automated response. This site should be taken down by authorities. It is a scam.

February 7, 2020
Unprompted review

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