Kooniez Reviews 

6
•
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.6

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(6)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceeded My Expectations!

These pants are exactly what is was looking for, unique and comfortable. They are seriously next-level. The fit is perfect—relaxed but flattering—and the quality is great. The sizing is accurate and true-to-size and the fabric feels durable yet lightweight. You can tell they’re designed with movement and comfort in mind. The pants are quite versatile and can be dressed up or down. I always receive a ton of compliments when I wear them and I’ll definitely be buying another pair soon! Highly recommend if you’re looking for a solid pair of functional, stylish pants.

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Crap pants and customer service

I can't believe that there are good reviews on these pants and this company (maybe they have some sort of incentive for people to leave the reviews?) Anyhow these are very cheaply made pants, especially for the price. Looks like something you could buy on the street in India. There were strings loose on the seams, etc. Also the sizing was so off, I am shocked. Since it was my first time ordering from them, I sized up 1 size. And they look like they were 2 sizes smaller than what I ordered. AND worst of all, their return policy is non-existent! I couldn't return them since I apparently bought them for over 20% off. They MIGHT be worth maybe $35-40, but nothing better than pants that you'd get at Target. They said I could return for a store credit, but none of the other (very few) items on their website were in stock in a size I'd want to order. Stay away from this company and their cheap pants!

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Just read the return policy carefully

Just read the return policy, bogo and over 15% off events are not returnable, only exchangeable. Which could be a costly mistake for jersey pants that are over $100. Also I mentioned this fact on their IG and the comment was taken down within minutes. When you go back through posts they have very few comments, which is suspicious I believe they are removing negative ones.

April 12, 2023
Unprompted review
Kooniez logo

Reply from Kooniez

Hi Marie,

My name is Kevin and I lead our team here at Kooniez. I'm sorry you had a negative experience with us, however we do not remove negative posts (From my understanding, I don't even think Facebook allows you to do so). Our advertising posts may have few comments or even none at all since we are always showing new colors, images, videos, etc...

We do accept returns, except on final sale items. We would love to earn back your trust. Please feel free to email me directly at anytime. I'm always here to help! :)

Rated 1 out of 5 stars

You cannot return if you buy more than one item even if it is your first purchase!

I purchased 2 sizes of pants and a hoodie. It was my first time purchasing from this company. Nothing fit so I emailed them to return. I was told they won't accept the return because I bought 2 or more items. The return policy is deceptive. It state that first time purchase is returnable. Then it says that if you buy 2 or more you cannot return. So I guess if you buy anything to try out for size or if you like it in the first place, you can only try one time with one item if you want to return it. I am writing to the Consumer Protection Agency and the State Attorney. I will file a complaint too with my credit card company because this return policy is basically a NO Return policy. Almost 300 dollars for 3 items that I cannot wear.

August 21, 2022
Unprompted review
Kooniez logo

Reply from Kooniez

Hi Patrice,

My name is Kevin and I lead our team here at Kooniez. I checked on your previous order and we did give you a pre-paid shipping label and a full refund for the items you purchased.

We did have a rule for purchases of 3 items or more are eligible for exchanges & not returns in order to prevent people from buying up a lot of inventory and trying to resell them on other websites however this has now been removed.

I hope you can give us another chance and we hope to earn your business again. As a small mom & son business, customer support is extremely important to us. Please feel free to email me directly at anytime.

Thank you,
Kevin E.

Rated 5 out of 5 stars

Honestly one of the best purchases I've…

Honestly one of the best purchases I've made from seeing a Facebook ad! I already have over 4 pairs of their pants and I get compliments all the time. LOVE KOONIEZ!

October 15, 2021
Unprompted review
Kooniez logo

Reply from Kooniez

Thank you, Heidi! We're so grateful for all the support!

P.S. We LOVE you too! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look