The nature posters that I ordered are gorgeous, just how I hoped. The customer service was outstanding. There was a problem with my delivery and it was dealt with exceptionally. I wouldn't hesitate to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order was processed efficiently, and item received looking just as described. Came with a catalogue of lots of other beautiful items made by the company, and a freebie gift card sample. Highly recomm... See more
Company replied
The product was received in beautiful condition and it was what I expected. I live on a small island in Alaska, U.S. and the package arrived quickly with no shipping problems.
Company replied
Delighted with the lovely products from this company. Excellent service. Tray beautifully gift wrapped. Thank you so much. Highly recommended.
Company replied
Company details
Written by the company
Miljøvenlige produkter til boligen og bøger om have, natur og mad. Primœrt produceret i EU med med hensyntagen til naturen og den verden vi lever i. Har forhandlere flere steder i verden, så måske er der er butik nœr dig, som har vores varer i sortiment.
Contact info
Pibe Møllevej 13 A, 3400, Hillerød, Denmark
- 004544951777
- koustrup@koustrupco.dk
- koustrupco.dk
4.9
Excellent
822 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All went nice and smooth
All went nice and smooth. Sending package immediately next day after order👍🏽
February 21, 2023
Reply from Koustrup & Co.
Dear Sanna.
We are happy to hear that everything went easily and quickly. We hope to be able to help again another time.
We hope you have a nice day,
With best regards
All of us from Koustrup & Co.
Reply from Koustrup & Co.
Dear Mónica
We are so sorry, that the parcel was delivered at a picking place. We try to do our best to deliver the package correct every time, but unfortunately we made a mistake with your delivery. We hope that the compensation helped a bit.
Best regards,
All of us from Koustrup & Co.
great service and the nice posters
Many thanks for your great service and the nice posters that you’ve supplied!
September 3, 2022
Reply from Koustrup & Co.
Dear Chris.
We are so sorry to hear, that the posters didn't arrive safe. We will send you two new posters right away.
Best regards,
The team of Koustrup & Co.
Best customer service ever
Best customer service ever. I ordered late and they helped my so that the order will arrive on time. A personal treat. Fully recommended. They have gift cards! :)
June 24, 2022
Unprompted review
Reply from Koustrup & Co.
Dear Berta, Thank you so much for your great review. It means everything to us, when our customers are happy. We wish you a great summer, best regards from us all at Team Koustrup & Co,
Hurtig ekspedition og levering.
December 7, 2021
Reply from Koustrup & Co.
Hej Merete,
Tusind tak for de 5 stjerner, dem er vi glade for. 😊Vi håber at se dig en anden gang.
De bedste hilsner
Koustrup & Co. teamet
Everything I have bought has been of…
Everything I have bought has been of excellent quality. Service is quick and there was a nice and prompt response on the one occasion a small mistake was made with my order. Books and cards are beautiful!
March 29, 2021
Unprompted review
Reply from Koustrup & Co.
Thank you very much Nan R. We are very happy that you like our products and thank you for the kind review. We hope to see you again and wish you a fantastic day.
Kind regards
The Koustrup & Co. team :0)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.