Koveproperties Reviews 

181
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge of the property market, making the entire process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the proactive communication and efficient handling of all aspects, from initial guidance to post-sale support. Reviewers highlight the exceptional customer service, noting the team's responsiveness and ability to address doubts and confusions quickly and clearly. The user experience is consistently positive, with people feeling well-informed and supported throughout their investment journey, benefiting from clear explanations and timely updates.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting outstanding professionalism, communication,... See more

Customer service

Customers report highly positive experiences with customer service, consistently highlighting the team's... See more

User experience

Consumers find the user experience to be positive, with many reporting excellent and smooth processes that... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am just about to complete on my first property with Kove. As a first time investor I relied heavily on their direction and advice and just as well for it. Samantha has made the process as sm... See more

Rated 5 out of 5 stars

My first step in property investment, and Kove Properties were there to guide me. I spoke to Joel, Katy, and Dee, and all three were understanding of my situation. Doubts and confusions were addressed... See more

Rated 5 out of 5 stars

I’ve used Kove three times over the last 18 months, and they have been fantastic. The team are responsive, special shout out to Marron, and the numbers that they provided before I purchased the proper... See more

Rated 5 out of 5 stars

Just had a follow up call with Natalie (client success manager) at Kove to check in to see how we are getting on with the four properties that were sourced via Kove around a year ago. It was a very va... See more


Company details

  1. Property Investment

Written by the company

We offer an end-to-end property investment service aimed at helping you achieve financial freedom and security. We enable you to invest in property without the hassle, giving you your time back.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(181)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Campbell from Kove property consultants…

Campbell from Kove property consultants is an asset and credit to the company his knowledge due diligence and attention to detail was second to none very impressed by his exemplary skills and calm reassuring communication manner, his ability to explain things to a layman like myself was excellent! Professionalism of the highest order has definitely made me more confident to consider working with Kove and starting that investment journey!

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Kove while purchasing my second rental property. The whole process was smooth, professional, and well managed from start to finish. My case handler, Samantha, was absolutely brilliant — knowledgeable, proactive, and always available to answer my questions. She kept everything on track and made what can often be a stressful process feel straightforward and seamless. I wouldn’t hesitate to recommend Kove to anyone looking to grow their property portfolio.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve sourced four properties through…

I’ve sourced four properties through Kove so far and I’m now coming up to two years since the first purchase and starting to see real capital growth. I’m going to look to pull equity out the properties soon to scale the portfolio further. Their knowledge and experience of the property market has been key to the success and looking forward to working with them long into the future.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Just had a follow up call with Natalie…

Just had a follow up call with Natalie (client success manager) at Kove to check in to see how we are getting on with the four properties that were sourced via Kove around a year ago. It was a very valuable call, she is a pleasure to deal with and we’ve got a good plan moving forward to maximise our returns and build out our portfolio in the future. Natalie & the rest of the team at Kove have been great to deal with.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

A solid investment

The team are friendly and really know their stuff. They kept up great communication throughout the whole process and I'll defiantly be investing with them again.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Clear & informative

Really great people. They keep everything simple, informative and straightforward. I've made a few solid investments with them so far and will continue to purchase more property with them.
Great communication from start to finish.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I had a call with a employee called…

I had a call with a employee called campbell , u fortunately I haven’t moved forward with kove as I’m following other investments that fulfill my goals, campbells showed he wasn’t chasing a commission and was very supportive of my journey , so just wanted to spread his kindness with his team
Thanks a lot

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Based on my experience

Based on my experience, I would not recommend Kove Properties to anyone looking to generate genuine income from property investing.

The main issue is the high upfront fees charged to investors, primarily for sourcing the property. While the projected ROI is presented as attractive at the beginning, once all fees, costs, and realistic expenses are included, the actual returns are nowhere near what is initially suggested.

In my view, the model appears to be structured in a way that benefits Kove through upfront commissions, rather than prioritising long-term profitability for the investor. After running the real numbers, the investment no longer made sense from an income or ROI perspective.

If your goal is to build sustainable property income, I would strongly suggest doing independent due diligence or looking elsewhere. The returns presented are, in my opinion, misleading once the full cost structure is taken into account.

February 1, 2025
Unprompted review
Koveproperties logo

Reply from Koveproperties

Hi Shane, Thank you for sharing your experience — we appreciate you taking the time to set out your perspective.

We’re sorry to hear that the investment hasn’t met your expectations so far. Serviced accommodation performance can fluctuate, particularly in the early stages, and our forecasts are always based on historic data and market assumptions rather than guarantees. As with any operational property strategy, short-term performance can differ from longer-term outcomes.

That said, it’s also important to look at the overall performance of the asset. Based on current comparable evidence, the property has increased in value from £95,000 to approximately £130,500 — a capital uplift of £35,500. Even on a conservative basis assuming the property has broken even operationally, this represents a 55.7% return on the cash invested over the past two years.

Our service is designed around a long-term investment horizon, and our role is to help clients build portfolios that perform over time rather than optimise for year-one income alone. Ultimately every property we recommend to clients, will bring strong long-term returns through monthly profits and capital growth.

Upfront fees are disclosed clearly at the outset and reflect the large amount of work involved which includes - property finding, due diligence, customer support, project management, partner liaison - in securing and delivering the investment.

That said, we recognise that individual investors will assess value and returns differently, particularly in the first 12-18 months, and we respect that your conclusions may differ from others'.

We’re always open to reviewing performance, assumptions, and next steps with clients directly, and we’d be happy to continue that conversation if you’d like to discuss how the investment can be supported going forward.

Jez
Co- Founder, KOVE Properties

**edited to include latest capital growth figures

Rated 5 out of 5 stars

Smooth Investment Purchase

We had a great experience working with Kove Properties, and in particular want to give thanks to Dee Phadi, who supported us throughout the client aftercare process.

We have sourced numerous buy-to-let investment purchases through Kove and we just completed another recently. Dee was very helpful at every stage. She was proactive in following up on details, communicated clearly and efficiently, and negotiated on our behalf when needed. Dee went above and beyond by liaising with builders and contractors to reassess refurbishment costs, and as a result, she successfully secured a discount on the purchase price when it became clear the refurbishment would be higher than initially budgeted.

Her professionalism, attention to detail, and commitment to acting in our best interests made the process smooth and reassuring. Will happily work with Kove again in future to continue growing our portfolio!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Bought a BTL property through Kove this…

Bought a BTL property through Kove this year - told them it needed to be at arms length as I don’t have the luxury of time. Also didn’t know masses about the BTL market but all questions answered which made me feel confident. Easy from start to finish, never seen the house and it’s already making a small return each month. Thank you 🙏

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I couldn’t be happier with the service I received. From the very beginning, Abbey and Natalie went above and beyond to make sure everything was handled smoothly. They were incredibly organised, attentive, and always one step ahead with updates and support.

Nothing was too much trouble — every question was answered, every detail was taken care of, and they made the entire experience feel effortless on my end. It’s rare to come across a team that’s this professional and this genuinely pleasant to work with.

A huge thank you to Abbey and Natalie for making the whole process such a positive one. Absolutely deserving of five stars!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

The team at Kove are professional &…

The team at Kove are professional & diligent. I have enjoyed working with the sales team who take care in explaining each option, and then the progressions team who have been excellent post-sale. Thanks!

November 25, 2025
Unprompted review

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