Koveproperties Reviews 

181
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge of the property market, making the entire process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the proactive communication and efficient handling of all aspects, from initial guidance to post-sale support. Reviewers highlight the exceptional customer service, noting the team's responsiveness and ability to address doubts and confusions quickly and clearly. The user experience is consistently positive, with people feeling well-informed and supported throughout their investment journey, benefiting from clear explanations and timely updates.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting outstanding professionalism, communication,... See more

Customer service

Customers report highly positive experiences with customer service, consistently highlighting the team's... See more

User experience

Consumers find the user experience to be positive, with many reporting excellent and smooth processes that... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am just about to complete on my first property with Kove. As a first time investor I relied heavily on their direction and advice and just as well for it. Samantha has made the process as sm... See more

Rated 5 out of 5 stars

My first step in property investment, and Kove Properties were there to guide me. I spoke to Joel, Katy, and Dee, and all three were understanding of my situation. Doubts and confusions were addressed... See more

Rated 5 out of 5 stars

I’ve used Kove three times over the last 18 months, and they have been fantastic. The team are responsive, special shout out to Marron, and the numbers that they provided before I purchased the proper... See more

Rated 5 out of 5 stars

Just had a follow up call with Natalie (client success manager) at Kove to check in to see how we are getting on with the four properties that were sourced via Kove around a year ago. It was a very va... See more


Company details

  1. Property Investment

Written by the company

We offer an end-to-end property investment service aimed at helping you achieve financial freedom and security. We enable you to invest in property without the hassle, giving you your time back.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(181)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

I am a professional corporate investor…

I am a professional corporate investor to this day but when I decided to start building my own property portfolio it was almost 2x years before I met another investor operating in the smaller scale single family home side of things (where many of us start out) who actually understood the economics, the asset, the contracts, the counterparties & regulations involved cradle to the grave.

I have worked with Kove on a number of projects now and hope to get the opportunity to continue working with them in the future.

Very knowledge, genuine, easy going guys.

Feel free to reach out to me for a detailed reference

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Professional help from start to finish

This is my 4th time engaging KOVE Properties to find me a property in the North East. Once again, the team from KOVE have delivered. I have 2 year old so it suits me to leave the hard work to the professional. They've been a great help from start to finish. Thank you again!

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Kove are great

Kove are great. Dan is a genuine, down-to-earth guy who takes the time to personally chat with you in regard to what you want to achieve in property. He outlines your options and offers advice on which strategy is right for you, and how Kove can help. No pressure or hard sell.

Importantly, they know their stuff with property and know every aspect of it inside out so you know you're in safe (and trusted) hands.

Once onboard, I had a direct line to the team via WhatsApp where they would share all info and I could ask any questions.

Overall you feel like you're working with real, friendly people rather than some big faceless company which is hugely reassuring. I would definitely recommend Dan and the team at Kove.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Personalised Attention from Dan

I had the pleasure of working with Dan from Kove a few years ago, and it was a great experience. From the initial deal, their professionalism and expertise in the property investment field were evident. What stood out most, however, was the personalised attention I received from Dan. It's not often you find a company where a founding member personally keeps in touch, ensuring customer satisfaction and offering ongoing support. Dan's commitment to maintaining a relationship with his clients is commendable and showcases the company's dedication to exceptional service. Their approach to property investment is both professional and genuinely client-focused, making them a reliable and trustworthy choice in the industry.

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

I did several calls with Daniel and he…

I did several calls with Daniel and he was very open to listen to my questions and most important that his answers were honest and changed my perspective in Real Estate investing. I really salute him for his work and team efforts.

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

eye opening encounter with Dan not positive

My brief but eye opening encounter with Dan has been very enlightening.

December 8, 2023
Koveproperties logo

Reply from Koveproperties

Hi Martin, thanks for your review.

However, we have tried you on our system and cannot find any record of you or the call with Dan.

Please can you get in touch with us hello@koveproperties.com to discuss further ?

Thanks
Jeremy, Director

Rated 5 out of 5 stars

Great service and seamless process

I haven’t got a lot of experience with property and I know the risks involved if you do not have the knowledge. Paul was very knowledgeable and guided me through the whole process. I used koves solictor and broker and so far everything has been seamless. A professional team that seem to really care.

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

Everything fell Into place


I saw one of Dan’s videos on instagram and i had recently come into some money so the timing was perfect. Everything was simplified and on the phone which was ideal for me being so busy. I was helped and guided with the strategy and I have now just completed on a serviced accommodation property in Sunderland. Looking forward to the refurbishment.

November 5, 2023
Unprompted review
Rated 5 out of 5 stars

Professionalism at its finest

Thanks very much to Dan for his professionalism, friendly demeanour and attention to detail in helping us with our property enquiries. Really great service which took the stress out of the whole process for us.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Property investment with kove

Kove offer a fully comprehensive service with support and guidance throughout. I would happily recommend their service.

They are happy to answer questions and help you as much as they can.

Great team. 😃

November 21, 2023
Unprompted review
Rated 1 out of 5 stars

Blocked for asking a reasonable question...

I was restricted and then blocked by Dan Duffield of Kove Properties on Instagram. Why? Because I pointed out his misleading statement on his post, that banks only give 1% interest.

As Martin Lewis of MoneySavingExpert.com has said, you can put money in the bank and it will outgrow the rate of inflation. Some banks offer over 7% a year. Dan was therefore wrong to misrepresent this fact and mislead his followers.

I sent a direct message, asking why my comments were not being shown under the post. I said that I'd have to take more formal action and Dan responded to this by blocking me. How unprofessional.

Further, Dan did not reveal that he had restricted my profile, so no one except me and him would actually see my comments on his posts. Instagram kindly pointed that out to me.

It's a shame that we have these characters operating in the property space; be very careful, take note of all the five star reviews from people who've never written a review before and do your homework before buying through Kove.

November 1, 2023
Koveproperties logo

Reply from Koveproperties

Dear Eleanor, thank-you for the feedback which we are taking very seriously and carrying out an investigation.

However, we have tried to find your Direct Message or your comment to investigate this matter but are unable to find anything. Was this on our verified Instagram account? Because there are a number of fake /scam accounts pretending to be us that be careful of.

Please can you get in touch with us hello@koveproperties.com to discuss further ?

Thanks
Jeremy, Director

Rated 5 out of 5 stars

Top service

Top service - thank you!

The whole team at Kove have been very accommodating.
We had a couple of issues with the vendor but Kove were quick to act and resolve.
Completed now - went slightly over but that’s not their fault.
Looking forward to working with the company in the future.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Invested In Darlington

I’ve been investing with Dan and Jez since 2022 and for what they do it’s well worth the money. Dan’s architectural knowledge definitely helped as the team spotted some defects that otherwise would have been missed. I’ve currently got two properties let out, haven’t had any problems and the whole buying process was smooth. Definitely would recommend to anyone

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

I was very impressed with Kove

I was very impressed with Kove, a hands free solution which takes away the stresses and complications of investing.. Great process and lots of information. We bought a holiday let and it has been doing just as projected. Highly recommended.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Nothing but great things to say about…

Nothing but great things to say about the team at Kove. Dan was amazing and the process was smooth. Can't imagine trying to do it all ourselves while having an actual day job too. Thank guys. On to the next one!!

November 6, 2023
Unprompted review
Rated 1 out of 5 stars

Not impressed

Really disappointed with the service. They only seem to care about their large sourcing fee. If you go directly to a local estate agent, you can buy the same property without paying several thousand pounds to this outfit.

October 28, 2023
Koveproperties logo

Reply from Koveproperties

Dear Alastair, thank-you for the feedback which we are taking very seriously.

However looking into this more closely, we do not have any records of working with you at all and you have not used our services.

Please can you get in touch with us hello@koveproperties.com to discuss further and book in a call?

Thanks
Jeremy, Director

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