Everything I ordered was in excellent condition and even though there were a few glitches in delivery, I am one happy Army here in New Zealand 🇳🇿 💜 Thank you loving my earrings set and rings i or... See more
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See what reviewers are saying
The packages arrived with no identification to distinguish it as a BTS monthly subscription. There could have been a special envelope or box...etc. otherwise, we weren’t sure if the BTS items were... See more
I always get immediate responses to any queries. I look forward to getting my merchandise which is eagerly opened at school so I can share with BTS student fans. Kia Ora-Thanks, so much from Aotearoa-... See more
Everything that I've ordered has gotten to me in great condition and within the estimated delivery date! I have a VIP warranty membership which is great but I've never had to use it yet. If I ever hav... See more
Company details
Written by the company
Official K-Pop fan store for all your merch needs. JOIN K-POP HUT TODAY! Receive secret product updates and be the first to know about all our exclusive store sales! Shop online from our collections for the best K-Pop clothes, fashion merch and more.
Contact info
424 W Bakerview Rd, 98226, Bellingham, United States
- 3607777554
- help@kpophut.com
- kpophut.com
I loved my merchandise
I loved my merchandise. They kept me notified to when it was coming. They also let me know that it was going to take a little while based on my location as well as the restrictions due to COVID. All my emails and questions were answered. I will definitely get from them again!
August 21, 2020
Unprompted review
Everything was to my expectations
Everything was to my expectations. I love the quality and the design.
Thanks for this cute things :)
August 18, 2020
Unprompted review
Took awhile for items to get here, but I'm happy with my merchandise.
Took awhile for items to get here, but I was kept up to date with emails and I was able to track my package. I know the items were coming from far so the wait was to be expected. Great customer service as well.
August 12, 2020
Unprompted review
My product still hasn’t arrived but good service overall
My product still hasn’t arrived and it’s very difficult
To track it but overall my experience was very pleasant
August 11, 2020
Unprompted review
Reply from K-POP HUT
Hi Madeline, thank you for your kind words! Hoping your product has arrived well :)
Disappointed
The wait was long and my RJ's are not official BT21. So I was disappointed with them. The cards are nice and I like them. I will have to find official RJ's for my collection.
August 10, 2020
Unprompted review
5 ⭐️ review
My purchase got here within a week. I was surprised how fast it got here. My items were not damaged and I appreciate that. 5 stars ⭐️ wonderful. Thank you. I’ll shop from you guys again.
August 9, 2020
Unprompted review
Reply from K-POP HUT
Thank you Abigail! So glad to hear that your purchase got to you so quickly.
Really good customer service!
I've received great customer service so far, but my items have been stuck in transit for about a month :/ without updates, so I'm not sure if something went wrong.
I've still got to wait for them, and hopefully, everything will be alright!
Items are well priced though :)
August 9, 2020
Unprompted review
Reply from K-POP HUT
Hi Shannon,
I hope things have gotten to you. Apologies for the shipping delay, COVID-19 makes it tough for deliveries. Thank you!
Very helpful customer service
Very helpful customer service. Was able to change order within minutes. Delivery was fast. Great products.
August 9, 2020
Unprompted review
Reply from K-POP HUT
Hi Yvonne,
Thanks for your feedback!
Still waiting
Still waiting, but I understand that it may take a minute to get to me : )
August 6, 2020
Unprompted review
Reply from K-POP HUT
Hi Jenn,
Thanks for your response, hope everything has gone well :)
Latest BTS purchase
I ordered, I paid easily. Goods arrived in reasonable time - I’m in Australia 🇦🇺 so nothing is fast to come here - and the products are as described. They’re a September birthday gift so I can’t describe the reaction from my Jimin-adoring daughter yet.
August 4, 2020
Unprompted review
Reply from K-POP HUT
Hi Helen,
That's great. Hope your daughter had an awesome one! :)
Perfecy delivery! Will definitely buy again
My order was carefully packed! Wich was awesome! No scratches or anything. It arrived to me (in Denmark) arround 3,5 weeks after purchase, wich is understandable due to the pandemic 🤩😁
July 30, 2020
Unprompted review
Reply from K-POP HUT
Ida,
Thanks so much for your support! We look forward to providing faster shipping :)
The shipping and delivery were really…
The shipping and delivery were really fast. But I didn't receive my signature mask and I don't know what happened.
July 30, 2020
Unprompted review
Reply from K-POP HUT
Hi Aimee,
I'm sorry to hear that you haven't received your BTS Bias Signature mask yet. Here is the tracking number for it: LB159454874SG
When it arrives and it's perfectly what you wanted, would you consider changing your review? :)
Thank you!
Reply from K-POP HUT
Hi Nina,
We've received your emails and responded about twice in the past few days. Please check your spam/inbox. Your tracking number is: RB990329171SG
We've emailed this to you multiple times. Please take a look at your inbox and do correct your review once you've received the item.
Thank you! :)
Very good product.
July 29, 2020
Unprompted review
Reply from K-POP HUT
Thank you S O! :) We will seek to do better 💜
Love the products I received from the…
Love the products I received from the BTS Army Club, would purchase more.
Thank you!
July 28, 2020
Unprompted review
Reply from K-POP HUT
Hi Renee,
Thanks so much for your kind review. Do come back and checkout our new products always! :)
Always quality items.
July 27, 2020
Unprompted review
Reply from K-POP HUT
Thanks so much for the support Sharyn! We love serving you 💜
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