From Davide Portugal i have bought lot of item with Krale. for me tis the Best webshop for sport shooting in Europe in all aspects. The customer service is also excellent, something that many unde... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price, easy to buy and updated emails. uploading ID was a little confusing, as it did not let you know if it completed or not. customs and import fees were unexpected as this was my first overs... See more
Company replied
Was having difficulty sourcing a Rusan adapter in the UK but found that Krale in Holland were able to supply the size I needed. No problems with payment or sending to the UK. Price was very competitiv... See more
Company replied
Yes, a very good company to do business with. I had a slight issue with the address of my package, in the UK our house number comes before the address, in the NL it’s marked after the street, road etc... See more
Company replied
Company details
Written by the company
Alles voor de sportschutter, jager en airsofter. Winkel en webshop voor de schietsport, jacht, airsoft en outdoor. ✓ Grote voorraad ✓ Volgende dag in huis
Contact info
Netherlands
- krale.shop
4.8
Excellent
13K reviews
Replied to 52% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Krale
Thanks for your review and great to hear that everything went so smoothly!
Purchase Walther LP300 cylinder
Milto satisfied, excellent communication, quick responses and newcomers. Highly recommended! TOP!
March 4, 2026
Reply from Krale
We're glad to hear we helped you quickly and efficiently, and that you're so satisfied you'd even recommend us. We're happy to help you again in the future!
Everything perfect
The service was really very good and extremely fast. My question about the height of the mount (rings) was answered on the same day. The optics look very high quality and were delivered within a few days. I will definitely order from here again. I am very satisfied!
March 3, 2026
Reply from Krale
Thank you so much for the review! We're thrilled to hear you're so satisfied with our service and that we were able to help you so quickly.
We look forward to serving you again next time!
Prompt service and delivery to…
Prompt service and delivery to Bulgaria. Excellent packaging. Products as described and expected.
December 8, 2025
Reply from Krale
Thanks for the 5 stars! We're glad everything went so smoothly and you're so happy with our service! :)
Reply from Krale
Thank you so much for the review, great to hear you received your package so quickly!
Service is, when something does not go to plan and they take care
For some odd reason one wrong part out of a delivery was shipped to me.
As soon as I mentioned this to the service, it was taken care of. Yes, it took some time until the return arrived back at their warehouse, but I was clear about every step and when finally the right part arrived, a little bonus was included.
This is where service becomes a good service.
February 17, 2026
Reply from Krale
Thank you for your review. We're sorry to hear you received the wrong product in your package. We're glad to hear we were able to resolve the issue and that you're satisfied with our service.
We look forward to serving you again in the future.
Reply from Krale
Great to hear that you appreciate our service - much appreciated :)
Reply from Krale
Good to hear, thank you for your review!
Reply from Krale
Great to hear that you appreciate our service - much appreciated :)
Reply from Krale
Thank you so much for the 5 stars! We're so glad to hear we were able to help you quickly via email and that you received your package so quickly.
We're happy to help you in the future.
Superior customers service
Superior customers service. I have only positive experiences so far. Highly recommended. I also received replacing parts for my rotary tumbler when I accidentally broke the end cap.
November 6, 2025
Unprompted review
Reply from Krale
Thank you so much for the review! We're thrilled to hear you've already had several positive experiences with us and that our customer service team was so helpful.
We look forward to serving you again in the future.
Communication with the the customer happy is…
Communication with the the customer is very good. Fast service and delivery,
February 25, 2026
Reply from Krale
Great to hear you had another good experience with us, thank you so much for the 5 stars!
Walther Q5 Match Combo
Had exactly what I was looking for, Walther Q5 Match Combo set in .177 pellet. Price and shipping were very reasonable. Stupid tariffs aren't Krale's fault.
Maybe the ID interface could be better? Wasn't sure the pics uploaded, nothing indicated it went through successfully. Will shop with them again.
Thank you
February 24, 2026
Reply from Krale
We're glad to hear we have exactly the product you were looking for! We hope you enjoy shooting with the Walther Q5 Match Combo set and look forward to serving you again in the future.
Thank you for your feedback about uploading your ID.
Unbelievable Trans-Atlantic! Service
I had been looking for a particular GRS bipod for my GRS/Tikka rifle. Couldn't find it anywhere (in Canada). A web search led me to Krale (in The Netherlands). They had what I wanted, but I doubted they would sell to a Canadian customer. But they did! What's more, it arrived at my (trans-Atlantic) address FIVE days after the order. (Some kudos must go to the delivery service!) (I can't get that service speed from Canadian Gun Shops!) The bipod works great!
John C. (Canada)
February 14, 2026
Unprompted review
Reply from Krale
Thank you so much for the review! We're thrilled to hear that we had this product in stock and that you received your order so quickly.
We hope you enjoy your bipod and look forward to serving you again in the future!
What makes my experience with Krale…
What makes my experience with Krale great? Simple the anticipation of receiving my ordered goods knowing that the products are first class quality,they are what I ordered, they will arrive well packaged and in very good time without any fuss or drama. This is typical Krale excellence at what they do best.
Arthur F.
February 17, 2026
Reply from Krale
Thank you so much for the detailed review. We're delighted to hear you had such a positive experience with us and that everything went smoothly.
We look forward to serving you again in the future.
UK purchasers take note, no need to be nervous!
What a great company, this couldn't have gone smoother.
I have to admit, I was slightly nervous about utilising a company outside of the UK for this purchase but Krale are exceptionally organised and the whole process has been perfection. Because they aren't charging VAT at point of purchase, they make it clear that you will be approached by customs to pay the 20% upon the item arriving in the UK and customs also charged another £10 handling fee on top. Overall, this product still worked out cheaper than buying it from the UK.
The timeline was surprisingly fast. My order was placed on Saturday afternoon and dispatched on the Monday morning. Exactly a week later it arrived. Very pleased with the process, would definitely use again and if you are considering a purchase from the UK, there's no need to be reluctant!
February 24, 2026
Unprompted review
Reply from Krale
Thank you so much for the detailed review!
It's great to hear you had such a positive experience with us and that everything went so smoothly.
We look forward to serving you again in the future!
UK Order
Correspondence from the team was great, keeping me informed throughout the ordering process. The process of getting the product to the UK was flawless and relatively fast. Well done to all the team.
February 22, 2026
Reply from Krale
Great to hear that ordering and shipping went so smoothly! We are very pleased that you are happy and thank you for your review :)
Top service when buying and super fast…
Top service when buying and super fast delivery.
February 23, 2026
Reply from Krale
Great to hear that you appreciate our service - much appreciated :)
Fast delivery
February 18, 2026
Reply from Krale
Great to hear that your package was delivered so quickly. Thanks for your 5-star rating :)
Everything they do is amazing
Everything they do is amazing. Speed of delivery, quality of packaging.
February 22, 2026
Reply from Krale
Great to hear, we're glad you received your package so quickly and well packaged!
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