Krale Reviews 12,957

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and flawless delivery service, often noting that products arrive quicker than expected, even for international orders. Many people highlight the excellent quality of the products and the smooth ordering process. The customer service is frequently commended for being responsive, helpful, and providing clear communication throughout the purchase journey. However, some customers also noted issues with the shipping packaging, suggesting that a harder box would be beneficial for delicate items. A few other people also felt that the delivery company, UPS, sometimes caused delays or mishandled packages, leading to frustration with tracking and delivery times. There were also isolated reports of receiving a damaged or incorrect part, though these issues were generally resolved by the company.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

People report positive experiences with product, often praising the high quality and wide selection... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, accurate, and... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Quality

Customers generally express satisfaction with the quality of products. Many reviewers highlight the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From Davide Portugal i have bought lot of item with Krale. for me tis the Best webshop for sport shooting in Europe in all aspects. The customer service is also excellent, something that many unde... See more

Company replied

Rated 5 out of 5 stars

Great price, easy to buy and updated emails. uploading ID was a little confusing, as it did not let you know if it completed or not. customs and import fees were unexpected as this was my first overs... See more

Company replied

Rated 5 out of 5 stars

Was having difficulty sourcing a Rusan adapter in the UK but found that Krale in Holland were able to supply the size I needed. No problems with payment or sending to the UK. Price was very competitiv... See more

Company replied

Rated 5 out of 5 stars

Yes, a very good company to do business with. I had a slight issue with the address of my package, in the UK our house number comes before the address, in the NL it’s marked after the street, road etc... See more

Company replied


Company details

  1. Gun Shop

Written by the company

Alles voor de sportschutter, jager en airsofter. Winkel en webshop voor de schietsport, jacht, airsoft en outdoor. ✓ Grote voorraad ✓ Volgende dag in huis


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality products!

February 21, 2026
Krale logo

Reply from Krale

Good to hear, many thanks for the review :)

Rated 5 out of 5 stars

Quicky shipping abroad

All was fine. Ordered item was been delivered quickly despite abroad shipping.

February 21, 2026
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Reply from Krale

Great to hear that your package was delivered so quickly! Thank you for your review.

Rated 5 out of 5 stars

Great grip upgrade

This is my second PP700. The first model was the upgraded, non green grip with the machined aluminum barrel sleeve and it is great, but the new model that I just purchased has an upgraded grip that is more dense and feels alot better.

January 24, 2026
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Reply from Krale

Thanks for the review. We hope you enjoy shooting with the PP700 and look forward to serving you again in the future.

Rated 5 out of 5 stars

Fast and reliable

I live in Northern Ireland and from I put in my order I had received it in five days could not be bad to that

December 24, 2025
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Reply from Krale

Thanks for the review! We're glad to hear you received your package so quickly. We look forward to serving you again in the future.

Rated 5 out of 5 stars

A good team

A good team, professional and formal with their work, recommendable 100%100

February 18, 2026
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Reply from Krale

Thanks for the review! We're so happy to hear you're so satisfied that you'd even recommend us! We'd love to serve you again in the future.

Rated 5 out of 5 stars

Krale shop are great!

My experience with Krale shop was flawless.
The delivery was fast. Everything was very well packed.
I am impressed by the speed at which my order was processed and delivered across Europe.

February 15, 2026
Krale logo

Reply from Krale

Thanks for the review! We're so glad to hear you received your package so quickly and well-packaged.
We look forward to serving you again in the future.

Rated 5 out of 5 stars

Super fast.

February 15, 2026
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Reply from Krale

Great to hear that your package was delivered so quickly. Thank you for your review ;)

Rated 5 out of 5 stars

The products I purchased are excellent…

The products I purchased are excellent in terms of price and performance. During this and previous orders, I spoke with your staff member, Ms. Anna Hamstra, on the phone from time to time, and she was very kind and helpful at every stage of the process. I would like to thank her as well. I am very satisfied with both the quality of your products and your communication. Thank you very much to your company.

February 15, 2026
Krale logo

Reply from Krale

Thank you for the review. We're so happy to hear that Anna was so helpful and that you're so satisfied with the products you ordered.
We're happy to help you in the future.

Rated 5 out of 5 stars

Perfect

Perfect, fast and precise process.

February 15, 2026
Krale logo

Reply from Krale

Great to hear that everything went so smoothly!

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