Kriptomat has been the worst experience. In the beginning, about 4–5 years ago, it actually seemed quite good — like every scam does at first. They liquidated crypto at the bottom of the market an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kriptomat is a scam. Do not deposit money on this platform. They don't respect their terms and conditions. They change rules without warning you. The referral program is a huge joke. They don't... See more
Company replied
Registration easy, userfriendly and stright forward. The first money transfer was simple and was confirmed quickly after ID approval. The after registration account setup und first Crypto purchase w... See more
Company replied
Hello, I like the exchange very well. Good offer, clear and you notice that a good dedicated team is working here. Big criticism is that you can not send cryptocurrencies to external wallets. This mus... See more
Company replied
Company details
Written by the company
We believe everybody deserves the freedom, fairness, and fulfillment that #crypto represents. Buy and sell cryptocurrencies within minutes at Kriptomat.
Contact info
Pärnu mnt 31, 10119, Tallinn, Estonia
- support@kriptomat.io
- kriptomat.io
You should know
3.0
Average
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Problem with login !
March 28, 2023
Unprompted review
Reply from Kriptomat
Hello,
We are sorry to hear thatyou have experienced an issue with the login.
Could you please contact our support via support@kriptomat.io and provide them with more information on what issue did you experience while trying to login and our team will gladly assist you as soon as possible.
Thank you,
Kriptomat Team.
Reply from Kriptomat
Dear Jure,
Hello,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Reply from Kriptomat
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
I have tried to use my card on several…
I have tried to use my card on several apps to buy bitcoin such as Coinbase etc but doesn’t work, I want to know if this app supports my card. I stay in Vallentuna Sweden
March 15, 2023
Unprompted review
Reply from Kriptomat
Dear Laura,
Thank you for taking the time to write the review.
Please contact our support team via support@kriptomat.io and they will gladly assist you with any specific inquiries related to card usage.
Thank you,
Kriptomat Team.
Registration and purchase easy
Registration easy, userfriendly and stright forward. The first money transfer was simple and was confirmed quickly after ID approval.
The after registration account setup und first Crypto purchase went smooth.
I feel Kryptomat is "the platform" for newbies to the Krypto world as well as for individuals who want to do have it secure and simple.
March 13, 2023
Unprompted review
Reply from Kriptomat
Hello,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Reply from Kriptomat
Hello,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Reply from Kriptomat
Hello,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Reply from Kriptomat
Hello,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Excellent!
I've been using it for 6 months and so far I'm satisfied. Fast, simple, reliable!
March 3, 2023
Unprompted review
Reply from Kriptomat
Dear Ivan,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Reply from Kriptomat
Dear Adrian,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Helpful Support and fast payments
Helpful Support and fast payments. Easy top use. It will be great If you can add PayPal
February 28, 2023
Reply from Kriptomat
Hello!
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Simple and easy to use platform
Simple and easy to use platform. Secure transactions.
February 24, 2023
Reply from Kriptomat
Hello,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Reply from Kriptomat
Dear Dimitirs,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Everything perfect.
February 23, 2023
Reply from Kriptomat
Dear Marija,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Reply from Kriptomat
Dear Ulisses,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
It is ok and easy
February 12, 2023
Reply from Kriptomat
Dear Mayer,
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
Reply from Kriptomat
Hello,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
I can only recommend this platform to all my friends and customers
I can only recommend this platform to everyone, as it is very easy to use, especially if you are not fluent in English like me.
5* out of 5 are appropriate here, I will gladly recommend this platform.
February 15, 2023
Unprompted review
Reply from Kriptomat
Dear Joachim,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
I CANNOT SEND BITCOIN FROM MY ACCOUNT
I CANNOT SEND BITCOIN FROM MY ACCOUNT
IT SHOWS CRYPTOCURRENCY DISABLED WHEN I TRY SENDING
February 13, 2023
Unprompted review
Reply from Kriptomat
Dear Marvin,
Please reach out to our support team via support@kriptomat.io and they will check what seems to be the issue and why are you unable to send BTC to external wallet.
There are various reasons why your send option might be temporarly restricted so it is the best to check directly with our Support team as they will assist you with this.
Thank you.
Kriptomat Team.
for mi evrithing is very good
February 9, 2023
Reply from Kriptomat
Hello,
Thank you for such an amazing review.
Comments like this are a wind to our backs to keep pushing the boundaries and reaching new heights of simplicity when it comes to the App interface.
Your feedback was forwarded to the relevant teams in our company as a motivation to keep being the best at what they do. :)
Stay tuned, as we have so many awesome planned features and improvements for 2023.
Thank you!
Kriptomat Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.