Krisp Reviews 401

This works great with all my children. I listen to the recordings and you can't hear any of them,

The is hands down the best background noise canceling software.
I didn't need an expensive Sony headphone or anything like that, just Krisp and I've been enjoying my remote work and all the meetings and interviews involved.

It does it job well at isolating those noise in your background, I even use it to record sometimes. And just to let you know, I haven't paid a penny since I started using the software, I mean the free version is pretty much sufficient for my need but I'll recommend them a billion time.

And lastly. They even have AI integrated to help with note taking during meeting plus it run smoothly on background without eating all my RAM. Kudos to the team!

I use Krisp daily. It makes me look like a rockstar to my clients, and I love it as a 'second pair of eyes' in catching important details.

Its' a must have app for work from home users. Both the noise cancellation and the meeting notes feature are invalulable.

the job that im in use your product and its great to have now that im working from home. so thank you for everything

I really do not know what is going on at Krisp.AI. For years they were an automatic recommendation for noise cancellation in virtual meetings. I have suggested them to literally thousands of people over the last 4 years. Renewing every year has been a no-brainer. But lately the app has become bloated with some AI transcription features (which frankly don’t really work all that well) and a since-removed video background removal (why build this in the first place?).

They then jacked up the price by ~130%. Which ok, fine, they were severely underpriced up until now, for a product that mostly Just Worked.

Then, to top it off, they stopped accepting credit cards from major Canadian banks.

Krisp became a mandatory app for remote work during the pandemic, and now they won’t even take your money. I don't get it. Their customer service person suggested that I "Borrow a credit card from a friend who uses a different bank."

Get real.

This has taken my meetings to the next level!

I have no idea how this company got my credit card info, but they have been charging my account for several months unbeknownst to be. My bad for allowing unkown or unauthorized charges to my card. This will stop today as I instruct my card issuer to not honor future charges. I reached out to the company on their support web site and have never received a response. Would be interesting to find out how or in what manner they obtained my card information and through what means they think I placed some order with them. I have never used their software and never downloaded anything to my computer free or otherwise. From reading some of the other reviews, it's not at all surprising, that they seem a bit shady. Beware!

This program is a dream come true.

This a great app for business meetings or causal video call or meetings. It is incredible and the UI is nice, although overwhelming, but you get use to it. Love to make this a default in my companies international affairs

It is a good app

Even if you dont need the service they will auto renew and charge you for a full year with no option for a refund. If you ask they will say its company policy. STAY AWAY from them.

As is echoed in many of the reviews on this site the operations are below par. The company adds and changes features and you constantly feel the rug beeing pulled under you. Their support staff is not very coherent and as has been mentioned in other reviews they will ademently refuse to refund you.

Krisp.ai auto-renews dormant accounts and charges annually without sending notifications about the charges. The only notifications provided are about expiring credit cards, which conveniently omit any mention of subscription renewals.

In my experience, when I noticed the charges and requested a refund, Krisp.ai refused, citing a strict no-refund policy. Their support suggested that users should proactively cancel subscriptions, despite not being informed of the ongoing charges due to their lack of notifications.

The expectation that a card expiry reminder two months after the charge should prompt a refund request within a week of the charge is unreasonable. This practice of charging dormant accounts without notifying users and refusing refunds is not just poor customer service; it's unethical.

Krisp.ai seems more focused on retaining money from inactive users than providing good customer service. Their support level is disappointing, often deflecting responsibility instead of addressing legitimate concerns.

Avoid them. If you sign up, immediately turn off auto-renewal and set a reminder to cancel.

I cannot express how utterly ridiculous this product has become. Somebody in the company management apparently decided that they really really wanted to pivot into AI. So now this product - which was supposed to be about making my sound crisp - now has some AI note taker I never asked for. EXCEPT I CAN'T TURN IT OFF. There is literally no way to stop it from taking notes of my conversations. And now it slows down the product and screws up my audio. The whole reason I downloaded your now-terrible product was to make my audio sound better because it ran better than the other sound dampener I was using. Now it runs more terribly, uses more memory, and ruins my audio. This company will be bankrupt within a year.

Their software doesn't work. Also no refund policy. Please don't use their software if you would like your money refunded after product fails to work. It does not work in reality.

Update: Issue has been resolved. Will monitor.

Terrible Customer Support. I was a Krisp user for several years. It wasn't perfect, but the product improved over the course of 2021-2023. During this time, I switched jobs and convinced my new team to use Krisp for video recordings and client calls. In June of 2023, I was let go from that company due to an acquisition. My paid account was attached to that email, which I no longer had access to. In Nov of 2023, I received a charge for a yearly subscription from Krisp. I went onto my account and noticed that I only had the free account. I had forgotten about the account attached to my old work account. I reached out on Krisp's platform via the chatbot inquiring about the charge. I was told someone would get back to me. I forgot about it, and a few months went by. I reached out again, and this time, I emailed their support directly. We went back and forth for over a week about my different accounts, with me emailing screenshots of my bank account multiple times, providing all my information and story multiple times, and after a week of over 12 emails, I finally got them to cancel the work account, but they refused to refund any of my money for that charge. Due to this really poor customer service, I have to say I will definitely never be a Krisp customer again.