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See what reviewers are saying

Rated 3 out of 5 stars

Overall does the job. The app is very resource intensive tho, we could use it on MacBook Pro 2024 on Teams meeting with screen sharing on. But I'm putting three stars mostly because the app, once g... See more

Rated 1 out of 5 stars

My subscription runs till 7 June, but it says my subscription has ended. I reported the issue 3 days ago, and no follow-up. I reported the issue two more times and still nothing. Absolutely terrible s... See more

Rated 5 out of 5 stars

It just works like AI should, saves so much time, stops you forgetting things, helps to organise and keep track of the tasks. Love the new upload feature to upload any audio file and get the same ke... See more

Rated 5 out of 5 stars

Krisp is without a doubt the best of the best as far as transcribing tools go. The pc app runs at key times, like calender events, or just when I'm chatting with my virtual partner, Kaitlyn. It provid... See more

Company details

  1. Software Company
  2. Audio Transcription Service
  3. Call Center

Written by the company

Krisp is the ultimate AI Meeting Assistant, providing everything you need for perfect virtual meetings. Enjoy the world’s #1 AI Noise and Background Voice Cancellation, ensuring clear and uninterrupted conversations even in the noisiest environments. Our advanced Echo Cancellation technology further enhances audio quality, making every word crystal clear. Stay organized with AI Meeting Notes that keep you on track and free unlimited multilingual meeting transcripts that facilitate seamless communication across different languages. Krisp boosts productivity and efficiency for individuals and businesses, whether you’re working from home, in a busy office, or on the go. For enterprises, Krisp offers even more advanced solutions. Benefit from AI Noise Cancellation tailored for large-scale use, detailed Call Center Transcription that captures every customer interaction, and Accent Localization to ensure smooth communication across diverse teams. Krisp’s technology is designed to meet the highest standards of performance and reliability, making it the preferred choice for enhancing virtual meetings. Elevate your virtual meetings with Krisp’s cutting-edge technology. Whether you’re a solo professional, a small business, or a large enterprise, Krisp is your go-to solution for excellent online communication. Try Krisp today and experience the difference it makes in your virtual meetings. With Krisp, you get clearer conversations, better organization, and seamless communication. Discover the ultimate AI Meeting Assistant with Krisp, and take your virtual meetings to the next level.


Contact info

3.4

Average

TrustScore 3.5 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

encountered any issues with Krisp…

encountered any issues with Krisp recently that after running for 15-30 minutes, all of a sudden people in google meet/zoom can no longer hear me and i have turn force close zoom and shut it back on

January 3, 2024
Unprompted review
Krisp logo

Reply from Krisp

Dear Christie, we apologize for the issues you've encountered with Krisp during your meetings. If you are still experiencing this problem, please contact us at support@krisp.ai, mentioning that you are from TrustPilot reviews, so we can assist you in resolving it.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Constant annoyance. Dark patterns. Shady SEO tactics.

App is designed to be annoying. After asking you to login they force you to give calendar access. When you try to login again the small skip option appears. I just wanted to download a noise canceling app that works and instead they tried to trick me into sharing my calendar. A company that designs something this shady for no reason can't be trusted.

App constantly harassers you if you pick another audio source.

The 60 min per day arbitrary noise canceling limit is dumb. The canceling happens on device and uses your hardware. There is not real reason other than to upsell you on "Pro"

The blog posts on their website comparing themselves to Nvidia's free app don't mention the 60min per day limit.

December 29, 2023
Unprompted review
Rated 1 out of 5 stars

Works in theory - fails in real life

Works in theory, in practice, it's useless.

I'm really not unaccustomed with new technology and use quite a few different apps & tools on a daily basis.

However, getting Krisp to ACTUALLY record meeting transcripts seems to be an impossibly difficult task.

It's especially frustrating because you only notice afterwards that you don't have any notes for an important meeting, when you actually relied on it.

IMO the Krisp UX needs much improvement so it's crystal clear when you are recording for a transcript and when you aren't.

I can only guess but I think it didn't record because I had to switch between headphones and audio output mid-meeting (due to surrounding noise). Should be a standard usecase tho.

The Krisp app (installed on Macbook) has the toggle for "Note Taker" on and a checkmark behind "Transcribe". You'd expect it to do so. In vain!

Same happened 2 weeks ago.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

This is directed at their billing…

This is directed at their billing practices. I've had a reoccurring subscription as a personal user since 2019. Some point during the month of September 2022 they dropped the personal plans but continue to charge for them. My account has been downgraded to the free plan, but they kept my annual payment for the older plan.

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

Sounds way better than the competition

Sounds way better than the competition. Background voice cancellation has been quite helpful in crowded environments . It works really well combined with an ANC headset.

It would be preferable to have transcriptions completely offline to adhere to working environment restrictions.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing tool!

I think this software has solved one of the biggest problems i have now. I work from home and outside noises are difficult to control, especially when you are in meetings, and this tool has been wonderful...

May 23, 2023
Unprompted review
Rated 2 out of 5 stars

Krisp on discord works, krisp the app, is pure garbage

Krisp, when it works, works as intended. However, the app is poorly written and the taskbar button will crash or not even react to right/left clicks. This is before any other apps are launched.

You are better off using nvidia broadcast as an alternative as that program works, and works well in all my tests and gaming sessions.

System specs:
i9-9900kf
32 gb ram
evga 3080 FTW3 Ultra
m.2 os and storage drives

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

i want a refund

i want a refund.  i have tried everything forums say... i have waited long enough to be helped by customer service.  and nothing is working.  i paid for an app that used to work awesome., but now, its causin more problems than is fixing.   i have lost A LOT OF CALLS. du to PC crashing.. mic auto muting.  mic going silent..  sound screeching.  and it is ALL due to how poor quality the app has become.  i dont understand why but quite honestly im not interested in knowing anymore.  i just want my money back and to be able to call this a bad experience.    i dont know exactly what channel to use for this.  i want my last renewal money completely back since it is before that happened that the app became crap.  i guess i will try to send messages over social media aswell and an email to customer support to see where i can find a person to  get my refund done.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

It was a thunderstorm

It was raining heavily, I tried a voice recording with Krispy and it cancelled out the sound of the heavy rain drops on the aluminum roof.

That's next level noise cancellation.

It gave me the confidence to record without fear of background noise

November 17, 2022
Unprompted review
Rated 2 out of 5 stars

It's great, when it works

This app is FABOLOUS, when it works. Best thing ever! I work in a noisy building and it filtered all the noise. Loved it! However, the two times I have had some work done on my computer and reinstall the app (my PC is 1 year old), it goes crazy. If I have the app on, it doesn't allow me to select Krisp microphone and speaker... the options blink on and off and won't let me select any. If I am in a virtual meeting, my mic turns off every 3 seconds. If I am watching a video, the sound is intermittent. I have contacted Krisp support... no solution yet. So sad.

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

KRISP IS AWESOME!!!

I work from home and have 2 kids running around and this really works to keep the noise out! I love it!

November 14, 2022
Unprompted review
Krisp logo

Reply from Krisp

Hi Cesar, we're happy to see that Krisp is an essential tool for your daily life!

Rated 5 out of 5 stars

Easy setup, amazing results

The setup process is really easy and fast. It makes a huge difference in calls. We used to have a lot of background noise in the office, which often affected our calls and meetings but ever since we started using Krisp, the call quality has increased drastically and the background noise is gone.

November 14, 2022
Unprompted review
Krisp logo

Reply from Krisp

Hi Carlo, we're happy to learn about your great experience with us.
Enjoy using Krisp and stay safe!

Rated 5 out of 5 stars

A godsend for WFH teachers like me

It's so noisy where I live, where I hold online classes and record lectures. Krisp has been a godsend!

November 8, 2022
Unprompted review
Krisp logo

Reply from Krisp

Thanks for sharing your thoughts with us. We're absolutely happy to hear about your enjoyable experience with Krisp!

Rated 1 out of 5 stars

I purchased an upgrade on October 11…

I purchased an upgrade on October 11 via PayPal. I reset my computer some of the apps disappeared including Krisp. I found the app as it was still in my system. When I did that I noticed that it had me on the pro trial. I paid for the upgrade on October 11 to November, I have been doing this since March 2022. I contacted support not helpful at all. I sent the PayPal details photos and still no help

October 27, 2022
Unprompted review
Krisp logo

Reply from Krisp

Good day Judith, we're sorry to hear about this!
We see that our support team honored your refund request and you have successfully upgraded your account.

Enjoy using Krisp and have a good day.

Rated 5 out of 5 stars

Krisp is making miracle in my videos

Krisp is making miracle in my videos. I was having trouble with background noises, because I don't have a very good mic. But when I downloaded Krisp... I have no words. It really worked like magic, the noises are gone, and I had zero difficult to install and configure. Its pretty straightforward.

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

Hello how are you

Hello how are you, thank you for responding, excellent service, likewise help many low-income people to use their services so that increase a little free plans, would be changing the world, as entrepreneurs would be teaching others, continue to improve, have a blessed day!

August 24, 2022
Unprompted review
Krisp logo

Reply from Krisp

Hi Hector, thank you for taking the time to share your feedback with us.

Many exciting improvements are on their way, so stay tuned!

Rated 5 out of 5 stars

Very satisfied with this practical business tool

"Your system makes a huge difference to how effective my client sessions are which means repeat work because they feel comfortable and safe."

August 24, 2022
Unprompted review
Krisp logo

Reply from Krisp

Thanks for sharing your thoughts with us! Absolutely happy to see Krisp is a game changer for you.

Enjoy using it.

Rated 1 out of 5 stars

Ignoring refund request after a bad experience

Yesterday I purchased the annual subscription for Krisp Pro, then immediately canceled the auto-renew on Paypal, Krisp then removed my premium status, moving my account back to trial and I couldn't use the software for the meeting I had on the very same day. After exchanging emails with support during business hours my issue was not solved until the day after. After this situation, I don't plan on using the software for my future meetings and Krisp is ignoring my refund request, saying that my issue was solved even if the issue cannot possibly be fixed as we can't go back in time and make the software work before the meeting took place.

August 18, 2022
Unprompted review
Krisp logo

Reply from Krisp

Hi Lucas, thanks for your review! We're sorry to hear Krisp is not working for you.

Our support team just reached out to your email to check this case and honor the refund request.

Stay safe and have a good day!

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