Kristals Cosmetics Reviews 

259
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Scammmmmmm, be aware of the extremely persuasive staff, trying to push you a 12000 skin wand, that in the is on ebay for 400 😳 walk away very scary people, thieves, no different then pick pockets, y... See more

Rated 1 out of 5 stars

Foul looking and foul abusive behaviour from the scamming bullying female sales staff. These shops should not be allowed to operate in any reputable establishment never mind a five star Hard Rock. Why... See more

Rated 1 out of 5 stars

Scam. This was a series of false advertising where I was scammed into believing I was going to receive a 1 hour facial but instead sat through an hour pitch of a $3000 product but only got 10 minu... See more

Rated 1 out of 5 stars

If you get pink eye, hepatitis, herpes, chemical burns/damage, swelling, burning face, don't ask these humans to be accountable. Very pushy, almost bully-like sales tactics, in a very charming way.... See more

Company details

  1. Beauty Product Supplier
  2. also in
  3. Health and Beauty Shop

Written by the company

Kristals has unlocked the holistically healing power of gemstones to promote vibrant, radiant skin. For thousands of years, gemstones have been used for health and beauty around the world. Classical texts as well as astrological studies refer to the healing properties of gemstones and the positive influence of gems on the mind and body. Kristals takes this wisdom to a new level, bringing you concentrations of precious and semiprecious gemstones and metals known to create protective fields around the body and blending them with powerful botanicals, naturally effective herbal essences and oils, and the best scientific breakthroughs in skincare for every skin type.


Contact info

1.8

Poor

TrustScore 2 out of 5

259 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.8

All reviews

(259)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

COMPLETE SCAM!!

COMPLETE SCAM!!! I bought this product after being advertised to at the Florida Mall. The product we received was completely different then what they tested under my eyes. Please don’t buy!!!

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

KRISTALS HARD ROCK TAMPA

I fell in love with kristals products
when I needed an extra information how to use the products I contact the customer service vie email
and I can say that they have an excellent customer service, thank you!!!

October 16, 2021
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

Hi I was recently walking past this store in the woodfield mall in Schaumburg, IL. This beautiful Jewish women pulled me in. She said I’m so young and I don’t take care of my skin (which I don’t too often) she talked to me as if she’s really concerned about me. I said I have to go and I don’t have money to spend here. She didn’t let me leave no matter how much I insisted. She kept hitting at my Insecurity insisting I need to take care of myself and really making me feel bad about myself as if my solution are their products. I don’t know how it happened but I ended up spending hundreds of dollars on a brand I didn’t even know with money I didn’t even have hoping I could look as pretty as her. The products are a complete scam. They don’t work at all. There’s no refund, exchange or anything. I looked up the reviews online and it seems they are doing this all over the world and getting away with. It’s an Israelite brand and a complete scam. They exploit the Dead Sea for salt and go around the world scamming people with it. It’s wrong and awful. I don’t understand how they are still getting away with this. Someone needs to stop them

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Kristal hard rock in Tampa

Seeing great results from the eye lift!
Mia and the other guy gave me a little sample for a gift. Im definitely love the product of this cosmetic company.
Leo and the girls was very kind!!
Tnx guys

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Love the products and the brand

Love the products and the brand. I had an in-person consultation and got to try a lot of products before I bought them. I know they’re expensive, but they definitely do the job.

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

Made an order online for a product I…

Made an order online for a product I thought what was I wanted but when it came in, I realized it’s not the same one I used to order. Sent an email to their customer service and they quickly got me set up with an exchange with no hassles. Very happy with their service. Francisco was so nice and helpful. I had a bad experience before, but didn’t want to give up on the brand and ordered directly from them this time which was an entirely different experience.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

I’ve been using the Ruby Thermal Mask…

I’ve been using the Ruby Thermal Mask and Instant Face Lift and definitely see a difference in my skin. I use the syringe a couple of times of week because I hate needles and refuse to do botox, and I use the thermal mask once a week. Together they work wonders on my skin and even my husband has noticed the results. I have used it a few times on him and will definitely get more when we’re done with the products.

August 22, 2021
Unprompted review
Rated 5 out of 5 stars

Had an issue with a product I purchased…

Had an issue with a product I purchased online. Called in and spoke with the customer service representation who was extremely helpful, which is a huge difference than the others I have been dealing with. Called back in to make an order with their online sales associate when I ran out and got my products in time with no hassle.

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

I purchased my products in Spain while…

I purchased my products in Spain while on a recent vacation now that things have opened up. I loved the staff who were funny and very knowledgeable. I got the syringe from their Ruby series and used it throughout my vacation and also when arriving back in the states. Recently ordered another one from their website.

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered products from the online sales…

Ordered products from the online sales consultant through their website and just wanted to say how helpful Jennifer was. She had so much patience going through all my skin concerns, and I even sent her images of my skin so she can see the issues I was having. She matched me up with products she felt would work best for me and I am obsessed with the products. I’m almost done with the Diamond Gel to Milk which has been my favorite, and definitely going to be ordering more new things to try. I am not big on skin routines, but Jennifer made it easy to keep it minimalistic and still address the issues I was having, with results.

August 6, 2021
Unprompted review
Rated 1 out of 5 stars

Was swindled into spending $400 on skincare

Hi everyone. This experience happened to me In Schaumburg, IL in woodfield mall. I was pulled in by a gorgeous Israeli associate. At first I spent $111 on some items that I didn’t even feel comfortable getting. But then she sold me on $250 on more products and said with tax will be $15 when the tax was only a dollar on the first purchase. I feel totally scammed, disappointed in myself, and very upset I can’t return the items. I was not told the return policy up front. My advice is to firmly say no thank you I am not interested and walk away.

August 5, 2021
Unprompted review
Rated 1 out of 5 stars

I am ashamed of myself

I am ashamed of myself. I was totally taken in by two beautiful young sales people. I was in the Hardrock casino shopping mall in Hollywood FL. I spent thousands of dollars on Kristals skin care products. This company has a class action lawsuit filed against them in Fl. Buyer beware!!!! They are very slick and give no refunds. Stay away from this shop in Hard Rock!!!

July 19, 2021
Unprompted review

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