Myself and my daughter queued up to go to KStars. The queue was fast moving, and the staff were excellent at keeping everyone updated. Shopping in K Stars was a fantastic experience ( especial... See more
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See what reviewers are saying
I found KSTARS through their social media and decided to give them a go as I’m always buying CDS! They really did not disappoint. Fast delivery, excellent customer service and lovely staff, well packa... See more
Company replied
K-stars is my go to kpop shop / shipper in the UK. Their prices are super competitive for the reliability and security they offer. The staff are super nice too - always friendly and super helpful wh... See more
Kstars in my opinion is the best kpop shop in the UK! I've ordered around 10 times from them and visited them in their physical store and every experience I have had has been amazing! They always an... See more
Company details
Written by the company
We are a leading UK supplier of Kpop albums and merch! Importing Korean and Japanese goods for international fans to purchase
Contact info
Unit 4, No.1 Deansgate, M3 1AZ, Manchester, United Kingdom
- kstars722@gmail.com
- kstars.co.uk
4.8
Excellent
363 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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The order process was easy and my…
The order process was easy and my package was delivered within a couple of days.
September 24, 2024
Reply from K Stars
Thank you for your positive review :) We look forward to your next order!
Reply from K Stars
Thank you for your review :) We hope you enjoy your items and look forward to serving you again in the future!
Great speedy delivery and arrived in…
Great speedy delivery and arrived in perfect condition
September 24, 2024
Reply from K Stars
Thank you for your positive feedback! Hope to continue to provide great service in the future :)
Pre-orders are always delayed by weeks….
They have a great selection of kpop albums and merch however my main issue with them is that whenever you pre-order something and there is an expected ship out date on the description of the item it’s never correct. I have ordered many times now and I waited almost 3 weeks AFTER the expected ship out date for pre-order items and you never get an email or an announcement to update you that there is a potential delay so you just sit waiting for your order to ship, this really needs to change because if you put a date on an item, even if it’s just an estimate you could at least update your customers and tell them there is a delay…. Instead of keeping them sitting, waiting in limbo, it’s extremely frustrating.
September 30, 2024
Unprompted review
Reply from K Stars
Thank you for your review! We apologise for disappointment with your pre-orders. While we are always doing out best to deliver all pre-order on time, there are occasions when delays occur due to suppliers' setbacks, which unfortunately impacts our shipping schedule.
Your comments are incredibly valuable, and we're working hard to improve our communication around pre-orders. Once again, we sincerely apologise and thank you for your continued support and for bringing this to our attention. We hope we can see you again soon for a better experience! :)
Great online shopping experience
I ordered from K Stars online and I’m really happy as my order arrived on time and in perfect condition. Highly recommend to any UK-based kpop fan! 🩷
September 11, 2024
Unprompted review
Reply from K Stars
Really appreciate your positive feedback :) We look forward to your next order!
Received what was advertised in perfect…
Received what was advertised in perfect condition
August 25, 2024
Reply from K Stars
Thank you for your positive review :) Hope to continue to provide good service in the future :)
Could not be a better shopping…
Could not be a better shopping experience. The staff are so lovely when shopping in store and everything on the website is clearly marked and the search is so easy to use. The little messages the staff write on envelopes for photocards for example really make the whole thing more wholesome.
July 25, 2024
Reply from K Stars
Thank you for your positive review :) We look forward to see you again in our shop!
Amazing!!
Every time I order from Kstars my stuff always comes in amazing condition, packed amazingly to insure no damage is done and prices are really good, I would always recommend Kstars to anyone wanting to buy kpop merch!!
July 25, 2024
Reply from K Stars
Thank you for your kind review! We are glad you are happy with your orders, and hope we continue to provide you with good service into the future! :)
Same groups being celebrated…. Yawn
Another Stray Kids event…… it’s so boring seeing the same group over and over again. I want to see diversity but I constantly feel like you are trying to shove stray kids down my throat, why not have an event to celebrate the people and performances at waterbomb or the winners of music shows this week or even stop with events and just let people shop without having the same groups being a focus, eg DKB are making a comeback, Jimin? Lisa? Kiss of life? G-idle? NCT Wish? Lee Youngji? One pact? Where was the hype? Oh right isn’t any unless it’s a ULT group someone in the store supports…. Everyone albums are cheaper on other websites and with quicker shipping. Don’t waste your money here anymore, unless you are a SKDs fan then go right ahead as this store is personalised for you.
July 10, 2024
Unprompted review
Reply from K Stars
Thank you for your suggestions for other events! This is our first Stray Kids event since their album was released last year, and they're the most highly requested group for an event, which is why we planned it :)
Our events for the next few weeks include (G)I-DLE, AESPA, ITZY, NCT, KEP1ER, STAYC and many more so hopefully there is a different event more suited towards the groups you like! Events are planned based on demand so please request any groups you want to see so we know what to prepare :)
Secure delivery packaging
All the goods were in there and the delivery packaging was super secure… almost too secure like even I had trouble opening it lmao 😅
June 23, 2024
Reply from K Stars
Thank you for your review! We're glad your items arrived securely packaged, though we apologise if opening it was a bit challenging! We appreciate your feedback and hope you enjoy your goods.
Everything I ordered was in perfect…
Everything I ordered was in perfect condition and it came really quickly!
June 24, 2024
Reply from K Stars
Thank you for your feedback! We hope you enjoy your items and look forward to serving you again in the future!
Absolutely loved the upgrade!!
Absolutely loved the upgrade!!! The place looks great, the displays are organized, and the upstairs area with the photo zone, chairs and tables, life four cuts, and games is really amazing!
June 14, 2024
Unprompted review
Reply from K Stars
Thank you so much for your feedback! We look forward to welcoming you back again soon :)
Brilliant
Everything was packaged so safely and arrived much quicker than expected - one of the only uk-based stores to sell Vanner merch, so I'd really recommend!!!!
April 24, 2024
Reply from K Stars
Thank you for your glowing review! We hope to see you again soon!
Always fast and efficient service
Always fast and efficient service. I can highly recommend K Stars.
March 25, 2024
Reply from K Stars
Thank you so much!
Reply from K Stars
Thank you for your positive review! We're glad you enjoyed our service :)
Great experience
Thank you so much! Photocards arrived quickly and in perfect condition
March 25, 2024
Reply from K Stars
Thank you for your lovely review! We're happy to hear your photocards arrived quickly and in perfect condition. We look forward to your next order!
Lovely album which came in good time
February 23, 2024
Reply from K Stars
Thank you so much for your review of our shop! :) We are pleased that the service you received met your expectations!
Brilliant company fast delivery
The Experience I had was amazing it was my first time using K Stars I ordered (G)I-DLE tour dvd it came with in 2 days then I pre ordered there new album and it arrived with in 1 week after release I couldn’t not recommend K Stars enough
January 25, 2024
Reply from K Stars
Thank you so much! I'm really glad you had a positive experience ordering from us :)
Great customer service
Great customer service, well packaged and shipped quickly. Email updates on when delivery is expected. Just fabulous! Thank you!
January 25, 2024
Reply from K Stars
Thank you for your fantastic review! We're delighted to hear you enjoyed our service and item. Your kind words mean a lot to us. We look forward to serving you again :)
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