KT Insurance Reviews 

5,009
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,002 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, professional, and friendly, offering clear explanations and making the process easy to understand. Many appreciate the excellent customer service, noting the ability to speak to a person promptly and the overall ease of the process. Reviewers also highlight the competitive pricing and good value, often finding better deals compared to other providers. However, some customers also noted that certain repair processes could be lengthy, with people experiencing delays in getting jobs finished. Reviewers mentioned needing to make multiple calls to get approvals or updates, and some waited extended periods for repairs to be completed.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, often describing it as great, efficient, and professional.... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness, knowledge, and... See more

Price

Users describe positive interactions with price, consistently finding it competitive and reasonable compared... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of understanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff were fantastic explained the step by step process all the way through our call and product was exactly what we needed. Would recommend to anyone looking for good competitive priced insurance f... See more

Company replied

Rated 5 out of 5 stars

Quote was prompt Well explained by the person I spoke to Good to be able to pick up the phone and talk to someone rather than just doing a chat online. Also, the first quote I received from the on... See more

Company replied

Rated 5 out of 5 stars

The service from your Sunshine Coast rep Mark was awesome , very helpful and informative so I could way up my decision on who to go with 👍 On my return phone call I informed Mark that my compariso... See more

Company replied

Rated 5 out of 5 stars

Graham went through each detail thoroughly to make sure i receive the best cover for the best price. He was so personable as well as professional. I was literally parked up on the side of the road w... See more

Company replied


Company details

  1. Caravan and Motorhome Insurance Company
  2. Auto Insurance Agency
  3. Insurance Agency
  4. Insurance Company

About KT Insurance

Written by the company

We are your trusted partner for comprehensive RV insurance in Australia.

At KT Insurance, we understand that your RV is not just a vehicle; it's your gateway to adventure and unforgettable memories. Whether you own a motorhome, camper van, caravan, 5th wheel, or tow vehicle, we're here to protect your home-on-wheels and ensure you have the freedom to explore without worry.

We offer insurance for:

Motorhomes & Campervans
motorhome image

5th Wheelers
motorhome image

Touring Caravans
motorhome image

Slide-On Campers
motorhome image

Converted Buses & Coaches
motorhome image


Issued by Lifestyle Insurance Group t/a KT Insurance who is acting (under its own AFSL) on behalf of the insurer QBE Insurance Australia Limited. Any advice is general only. Excesses, limits and exclusions apply. Always read the PDS & TMD at ktinsurance.com.au.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(5,009)

1,973 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Over all easy to deal with

Over all easy to deal with. As fast as you hope for. Knowledgeable. Reasonable Rates. The guy that helped me kept telling me his name, but I thought it would be written down somewhere. He was great, Matt, maybe?

July 25, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words and for highlighting the helpful service you received—I'll be sure to pass your feedback on to the team (and to Matt, if it was him!). We're glad you found the experience easy and efficient.

Rated 5 out of 5 stars

Very competitive quote and great customer service

Very pleased with the quote and customer service provided by KT. The representative was knowledgeable, friendly and very helpful. The quote came in considerably cheaper than another insurance provider.

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words and for sharing your experience. We're delighted to hear you were pleased with both your quote and the support from our team. If you need anything in the future, we're always here to help.

Rated 5 out of 5 stars

The customer service person was able to…

The customer service person was able to answer my query easily and found a discount for my renewed policy.

July 28, 2026
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Reply from KT Insurance

Thank you for your kind feedback. We're glad our team could assist you smoothly and help you find a discount on your renewal.

Rated 5 out of 5 stars

Great service and communication

Great service and communication. Very helpful.

July 29, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words and for taking the time to share your feedback. We're glad you found our service and communication helpful.

Rated 5 out of 5 stars

Prompt service and helpful…

Prompt service and helpful communication with staff made
The inquiry a success

July 22, 2026
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Reply from KT Insurance

Thank you for your kind words about our prompt service and helpful communication. We're glad we could make your inquiry a success.

Rated 5 out of 5 stars

My experience

Simple, down to earth policies at a very fair price, I highly recommend KT Insurance for motorhomes, caravans etc.

July 22, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your wonderful feedback and recommendation. We're pleased to hear you appreciate our straightforward policies and fair pricing.

Rated 5 out of 5 stars

Everything went very well

Everything went very well. The panel shop was excellent and professional. Work completed in a timely manner.

July 29, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind feedback. We're glad to hear everything went smoothly and that you were pleased with the panel shop's professionalism and timely work.

Rated 5 out of 5 stars

Price and the care - excellent!

Price and the care I received on the phone with the rep. Oh and did I mention price??

July 29, 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your wonderful feedback—it’s great to hear you were happy with both our pricing and the service you received. We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

My rep that I spoke today n the phone…

My rep that I spoke today n the phone 11 out of 10
Cost of the product

July 28, 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your wonderful feedback—it's great to hear you had such a positive experience with our team today. We truly appreciate your kind words.

Rated 5 out of 5 stars

easy experience.

July 28, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your feedback—we’re glad to hear your experience was easy. We appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

I Have had a policy with Ken Tame…

I Have had a policy with Ken Tame insurance in the past and would not insure with any other but KT now . Best in the business for CMCA members and anyone else with a motorhome.

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your kind words and continued trust in us. We’re truly grateful for your support and are committed to looking after you and your motorhome.

Rated 5 out of 5 stars

Very helpful Consultant and the Price…

Very helpful Consultant and the Price given the coverage

July 28, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words about our consultant and pricing. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

I highly recommend KT for insurance.

I would definitely recommend KT to everyone that wants a reliable insurer that gives competitive rates and has real live people that answer the phone to deal with your queries professionally and promptly if needed.
Don.

July 28, 2026
KT Insurance logo

Reply from KT Insurance

Thank you so much for your thoughtful recommendation, Don. We're glad to know you value our competitive rates and personal service—it means a lot to our team.

Rated 5 out of 5 stars

Seamless experience and quick

Seamless experience and quick. Everything was clearly explained.

July 24, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words. We're glad to hear everything was explained clearly and that your experience was smooth and efficient.

Rated 4 out of 5 stars

Easy claim process and quick resolution

Easy claim process and quick resolution

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your feedback—we’re glad the claim process was easy and resolved quickly. We appreciate your review and are always looking for ways to improve further.

Rated 5 out of 5 stars

Rebecca was excellent & rang us…

Rebecca was excellent & rang us frequently as it was taking some time for Revolution Motorhomes to get the awning & fit it.

July 20, 2026
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Reply from KT Insurance

Thank you so much for your kind feedback. We're delighted to hear Rebecca kept you updated throughout the process – we'll be sure to pass on your comments to her.

Rated 5 out of 5 stars

Helpful staff who was quick and…

Helpful staff who was quick and thorough with insuring motorhome.

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your kind words. We're glad our team could assist you quickly and thoroughly with your motorhome insurance.

Rated 5 out of 5 stars

Quote was prompt

Quote was prompt
Well explained by the person I spoke to
Good to be able to pick up the phone and talk to someone rather than just doing a chat online. Also, the first quote I received from the online system would have left me underinsured as the consultant I spoke to outlined the complete details about the cover I was seeking

July 20, 2026
KT Insurance logo

Reply from KT Insurance

Thank you for your thoughtful feedback. We’re glad to hear you found the quoting process prompt and appreciated being able to speak directly with our consultant for clear and complete information—your peace of mind is important to us.

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