Kuhamia Reviews 107

TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

Well my review is the same as Peter and many others. Jessica did come good and refunded my monies. Judging by other peoples experience I would have thought that Kahumia could make it more obvious that... See more

Rated 1 out of 5 stars

Paid €1 - Joined Kumania 27th March 2025 in the morning - Cancelled Kumania same day after reading reviews on Trustpilot and Google - saying they still took payments after cancellations - I took... See more

Company replied

Rated 4 out of 5 stars

Exactly the same as the majority of Kuhamia’s past customers, I didn’t read the small print. I had no idea I was signing up for a trial period, after which I’d be liable for a monthly subscription. Ho... See more

Rated 5 out of 5 stars

Jessica did her job excellently. He has a truly pleasant customer service and followed me from start to finish with my problem. Very understanding and friendly person. I think that without a sensitive... See more


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3.7

Average

TrustScore 3.5 out of 5

107 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great customer service

I’ve had a couple of issues with properties advertised thru Kuhamia, neither of which were Kuhamia’s fault. But Jessica at Kuhamia responded to my concerns promptly and with understanding. It’s great to see genuine customer service in this day and age,

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

Want my money back !!!!

Want my money back !!!!! Cannot stop the subscription after a few days try paid 1 euro and now they TOOK 39,99 euros !!! Do not start with them !!!

October 8, 2024
Unprompted review
Kuhamia logo

Reply from Kuhamia

Hello,

We sincerely apologize for any misunderstandings or inconvenience you may have experienced. Our goal is to address your concerns and ensure that your experience with us is as smooth as possible.

We truly value your feedback, as it helps us continuously enhance our services. Unfortunately, I was unable to locate your email address, which is why I’m reaching out to request that you please contact us directly at your earliest convenience.

Kindly email us at support@kuhamia.com so we can promptly resolve this matter for you. Your cooperation is greatly appreciated, and we look forward to assisting you further.

Thank you for your understanding.


Best regards,
Jessica - Kuhamia, Customer Support

Rated 1 out of 5 stars

i payed my £1 gave them details of an…

i payed my £1 gave them details of an apartment i wanted to rent and never got a reply, i did cancel

August 14, 2024
Unprompted review
Kuhamia logo

Reply from Kuhamia

Hello Angela,

We sincerely apologize for any misunderstandings or inconvenience you may have experienced. Our goal is to address your concerns and ensure that your experience with us is as smooth as possible.

We truly value your feedback, as it helps us continuously enhance our services. Unfortunately, I was unable to locate your email address, which is why I’m reaching out to request that you please contact us directly at your earliest convenience.

Kindly email us at support@kuhamia.com so we can promptly resolve this matter for you. Your cooperation is greatly appreciated, and we look forward to assisting you further.

Thank you for your understanding.


Best regards,
Jessica - Kuhamia, Customer Support

Rated 1 out of 5 stars

SCAM.

I did read the small print, so didn't subscribe.
They were offering us a rental apartment very close to where we live now.
We know the current tenants and the owners. This property is NOT available to rent or sale for that matter.
This is a Scam. Beware. !!!!

August 9, 2024
Unprompted review
Kuhamia logo

Reply from Kuhamia

Hello Mick,

We sincerely apologize for any misunderstandings or inconvenience you may have experienced. Our goal is to address your concerns and ensure that your experience with us is as smooth as possible.

We truly value your feedback, as it helps us continuously enhance our services. Unfortunately, I was unable to locate your email address, which is why I’m reaching out to request that you please contact us directly at your earliest convenience.

Kindly email us at support@kuhamia.com so we can promptly resolve this matter for you. Your cooperation is greatly appreciated, and we look forward to assisting you further.

Thank you for your understanding.


Best regards,
Jessica - Kuhamia, Customer Support

Rated 1 out of 5 stars

A Cautionary Tale: THIS IS A SCAM

I recently had the misfortune of interacting with Kuhamia when I stumbled upon their website 5 months ago, where they boasted an array of services for $1 hidden in the fine print which is cleverly obscured is a monthly sign-up for 39.99 Euros It was only months after that I realised I had been duped, they offered to give me a month back and then totally ignored me, I have found out where they are carrying out this scam from and will sue the hell out of them!!!!! Going to report it to the authorities.

May 2, 2024
Unprompted review
Kuhamia logo

Reply from Kuhamia

Hello Meka,

We understand that misunderstandings can happen, and our goal is to address your concerns and improve your experience. We value your feedback, as it helps us enhance our services.

I've sent you an email detailing a solution to address the issue that you had. Please respond to that email at your earliest convenience so that we can proceed with resolving this matter promptly.

We appreciate your cooperation and look forward to assisting you further.


Best regards,
Jessica - Kuhamia, Customer Support

Rated 3 out of 5 stars

Issue with Kuhamia resolved

I have been able to resolve my issue with Kuhamia quite quickly.

April 24, 2024
Unprompted review
Kuhamia logo

Reply from Kuhamia

John,

We understand that misunderstandings can happen, and our goal is to address your concerns and improve your experience. We value your feedback, as it helps us enhance our services.

I've sent you an email detailing a solution to address the issue that you had. Please respond to that email at your earliest convenience so that we can proceed with resolving this matter promptly.

We appreciate your cooperation and look forward to assisting you further.


Best regards,
Jessica - Kuhamia, Customer Support

Rated 5 out of 5 stars

Great solution

We had a problem with registration and payments . However, Jessica came up with a very good solution. Thank you Jessica for your good advice and help.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with kuhamia

My experience with kuhamia, was very good.
the support team was very helpfull, speacially Mrs. Jessica, that was hands on with all my doubts,and explained me very well what should be done.
Her expertise, and patience was incredible.
Definitely i'll recommend this web site, with everyone that would like to rent
Thank you soo much
Keep the good job

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

Hello everybody

Hello everybody, the kuhamia website is very useful for people who are looking for a good real estate rent solutions. But we need to be more attentive when we make the subscription , if we take the trial peridod we are supposed to get in to the consideration all the possibilities the web site gives to us and be sure that we use these possibilities also in the future. But as usually we are all in a rush... Anyway the team of kuhamia is very kind and flexible to help and I thank Jessika for her prompt response and for her suggestion how to solve the financial issues and remain satisfied of being the kuhamia web site visitor

February 28, 2024
Unprompted review
Rated 4 out of 5 stars

Jessica politely returned the 39.99eu…

Jessica politely returned the 39.99eu payment after the initial 1eu which I thought was a subscription. This issue should be solved more clearly. I just wanted to browse around for possible future rentals. Next time I use it I'll keep that in mind.

February 21, 2024
Unprompted review
Rated 4 out of 5 stars

Jessica refunded a payment after…

Jessica refunded a payment after receiving my email asking for a refund: the fact that she did this immediately was very helpful.

I can’t rate the website because in the week I made use of it I had no replies to queries about property and I don’t know if this is standard.

January 23, 2024
Unprompted review
Rated 4 out of 5 stars

Jessica

Jessica is very accommodating. I wrote about the problem and she helped with the solution. Answered very long and thoroughly and of course also very politely. 😊

January 18, 2024
Unprompted review
Kuhamia logo

Reply from Kuhamia

Hi Elena,

We understand that misunderstandings can happen, and our goal is to address your concerns and improve your experience. We value your feedback, as it helps us enhance our services.

I've sent you an email detailing a solution to this issue. Please respond to that email at your earliest convenience so that we can proceed with resolving this matter promptly.

We appreciate your cooperation and look forward to assisting you further.


Best regards,
Jessica - Kuhamia, Customer Support

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