Kukri Sports Reviews 267

TrustScore 3 out of 5

3.0

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers consistently praise the high quality of the products, noting their durability and appealing designs. They often highlight the ease of ordering and the efficiency of the service, particularly when dealing with account managers. Several people appreciate the swift resolution of any issues, with replacements provided promptly. However, some people were dissatisfied with the delivery service, frequently reporting significant delays and missed deadlines, especially for Christmas presents or items needed for specific events. There are also mentions of incorrect orders being received, issues with sizing, and a lack of communication regarding order status. A few other people also felt that the product quality was poor, with logos washing off or items tearing quickly.

What people talk about most

Product

People report ambiguous experiences with product quality and delivery. While some customers praise the good... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Delivery service

Clients share negative opinions on delivery service, with many reporting significant delays, missed delivery... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the durability and longevity of the... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers express extreme dissatisfaction, describing... See more

Based on these reviews

Rated 3 out of 5 stars

Delivery too slow. I have used this company for many years for Tops for Bowling Club. Many complaints re quality of material {particularly collars). I have built up a large stock because as new member... See more

Rated 3 out of 5 stars

I just received the shipment of shirts for my Lawn Bowling Club. The problem is that each shirt does not show who purchased it. It only shows the size. There was no list of purchasers in the box. This... See more

Rated 3 out of 5 stars

Delivery took months. Good quality. Needs to speed this up most athletes haven’t had vest for major event due to very slow delivery

Rated 3 out of 5 stars

Thanks for your delivery of the Aged 10-11 rugby top we didn’t order! It fits perfectly but only because it arrived 1 year late! Thanks xoxox

Company replied


Company details

  1. Sportswear Store
  2. Clothing Supplier
  3. Custom Tailor

Written by the company

We are an international sportswear manufacturer supplying bespoke teamwear for over 100 sports. We have 8 offices around the world, from the Middle East to North America, with our global headquarters based in the UK.


Contact info

3.0

Average

TrustScore 3 out of 5

267 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Dreadful quality for rugby shorts

Dreadful quality for rugby shorts. Torn and ripped badly after a few sessions. Stick to Canterbury, far superior quality!

February 25, 2026
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Thank you for your review. We are sorry to hear that you are unhappy with your recent order. We have sent you a request for further information so we can investigate this. Alternatively if you would prefer please contact our Customer Services Team and forward your order reference details to contact@kukrisports.com, and we will be happy to look into this for you. Kindest regards, Kukri Sports.

Rated 2 out of 5 stars

Football socks are so bad after being…

Football socks are so bad after being used twice it has lost it's elastic like a soggy fries.. 😬

January 8, 2026
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Thank you for your feedback. We are so sorry to hear you are disappointed with the socks. Please can you contact our customer service team and we can look into this for you. Please email contact@kukrisports.com Many thanks

Rated 1 out of 5 stars

Absolutely shambles of a company

Absolutely shambles of a company. Ordered gear back in September and only part of the order arrived. Have been chasing the jersey for the last 2 months only to be lied to in emails that's "it's on the way" and still 2 months later no jersey. Disgraceful customer service and company, avoid at all costs!!!!!!

February 2, 2026
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Thank you for your review. We are sorry to hear that you are unhappy with your recent order. We have sent you a request for further information so we can investigate this. Alternatively if you would prefer please contact our Customer Services Team and forward your order reference details to contact@kukrisports.com, and we will be happy to look into this for you. Kindest regards, Kukri Sports.

Rated 1 out of 5 stars

Avoid

Ordered for Christmas gift but the delivery date passed and still no item. Endless calls and emails to them to keep getting told theres a delay. They wouldn’t cancel my order. Still havnt refunded my order. Communication is disgraceful. Would never use again, very unprofessional. Will have to raise a dispute with the bank to get money back

November 20, 2025
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Hi there, we are very sorry to hear about the inconvenience with your order and appreciate your feedback. Please could I ask you to confirm your order reference details and we can look into this and reply with an update as soon as possible? Kind Regards, Kukri Sports.

Rated 1 out of 5 stars

I'm still waiting on an order which I…

I'm still waiting on an order which I ordered in November for Christmas. I received an email Jan 8th to notify me of a delay.

January 10, 2026
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Hi Chantalle, we are very sorry to hear about the inconvenience with your order and appreciate your feedback. Please could I ask you to confirm your order reference details and we can look into this and reply with an update as soon as possible? Kind Regards, Kukri Sports.

Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Item not delivered before Christmas as scheduled. No communication about the delay whatsoever. They moved premises, changed phone number and had no forwarding service on the phone line so had to hunt down the number. Refused to refund me. Now at 42 days since order and still not received the item.

January 9, 2026
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Hi Claire, we are very sorry to hear about the inconvenience with your order and appreciate your feedback. Please could I ask you to confirm your order reference details and we can look into this and reply with an update as soon as possible? Kind Regards, Kukri Sports.

Rated 5 out of 5 stars

Fast delivery.

I placed an order for a personalised Uni top for my son for Christmas on the 11th December, unfortunately I missed the Christmas delivery date and the target delivery date was 31st December. I was pleasantly surprised when my order arrived on the 21st December!
Thank you very much.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Hideous Monopoly

Nothing is turning up on time latest order a simple school long sleeve PE top for winter.
1 Top, that's it - £33.00 including delivery.
Ordered 19th November
Expected Delivery 10th December
Nothing, nowhere to be seen, they could not care less, well, why should they, where else are you going to go!
Not back in the office until the 5th Jan 2026.
It will probably arrive in time for summer.
I hope the schools do well out of this arrangement, where else would this be allowed??

December 30, 2025
Unprompted review
Rated 2 out of 5 stars

Not great

Expensive kit, even in the sales.
No free shipping, even on a large order.
Had to wait a month for delivery for standard school PE kit and then received the wrong order! Good thing it wasn't intended to be a Christmas present as it arrived on Christmas Eve, so who knows how long I'll have to wait for it to be rectified.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

No item and no contact

eI ordered a club running top for my son on 30th Nov to give him for Christmas. The estimated delivery date was 19th December, which seemed a very long time. The vest hadn't arrived, nobody had responded to my emails and the phone number doesn't work. It doesn't seem like a very legitimate company. I am going to let the club know that they shouldn't use this company to produce their kit.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

LET DOWN FOR XMAS DELIVERY :(

Hugely disappointing to be informed today, 2 days before Christmas, that Kukri won’t be fulfilling their pre-Christmas delivery commitment after all :(
I specifically ordered the item as a Christmas present for my son.
I wish I had read the other reviews on here before trusting Kukri to deliver when they said they would :(

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Order confirmed and then zero contact when the delivery date came and went. Two emails later and still no response. Do not buy from this company

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality goods

Poor quality goods, logos just wash off and fabric quality is poor.
Expensive delivery that then takes ages to even be dispatched!
Tied to using this company due to school but would look elsewhere if I could. Top end prices for low end goods.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

March 2026 Delivery!!!!

Just placed an order for my son, who has just started university in September. My order says it will not delivered until March 2026!!!!
It’s disappointing as it’s just an order that does not require any additional names, something that should be available at least within a couple of weeks.

November 18, 2025
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Thank you for your review. Please accept our apologies for any confusion. Please ignore the target delivery date for March 2026. This was a system generated date, and is incorrect. We have sent you an email regarding your recent order and estimated delivery. Kindest regards, Kukri Sports.

Rated 1 out of 5 stars

Absolutely nothing works with the…

Absolutely nothing works with the website. I can’t access my account from google chrome - page not loading. I can’t initiate return from my orders online. Absolutely scrapped technology.

November 13, 2025
Unprompted review
Rated 3 out of 5 stars

Took what feels like a lifetime to arrive.

Thanks for your delivery of the Aged 10-11 rugby top we didn’t order! It fits perfectly but only because it arrived 1 year late! Thanks xoxox

November 6, 2025
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Thank you for your review. We are able to see the bespoke order that was placed in September this year, and are very sorry to hear that you have received an incorrect item. We would be most grateful if you could please contact our Customer Services Team at contact@kukrisports.com, and we will be happy to discuss this and look into things for you. Kindest regards, Kukri Sports.

Rated 1 out of 5 stars

A disappointment to rugby

Unfortunately the rugby club change to this from oneils. I ordered in August and items arrived end of October after the season had started and the sizing is a joke where even compared to standard sizes I would have to order 3 sizes above the usual. Would not order again and will be trying to return.

October 25, 2025
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Thank you for your review. We are sorry to hear that you are unhappy with your recent order. We would be most grateful if you could please contact our Customer Services Team and forward your order reference details to contact@kukrisports.com, and we will be happy to look into this for you. Kindest regards, Kukri Sports.

Rated 1 out of 5 stars

Dubai

Location: Dubai, UAE.
Ordered PE top, received shorts. Sent it back. The item was received by the company, 5 emails sent with no reply. Correct item is not received , refund not issued.
My son is still without propper PE uniform. Really upsetting!

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

No communication at all

No communication with my order at all, I ordered a while ago now and had no sign of my order arriving anytime soon despite the email saying it should’ve arrived. Can’t get hold of anyone about it

October 14, 2025
Unprompted review
Kukri Sports logo

Reply from Kukri Sports

Thank you for your feedback. We are sorry to hear that you haven't yet received your order. We would be most grateful if you could please contact our Customer Services Team and forward your order reference details to contact@kukrisports.com, and we will reply with an update as soon as possible. Kindest regards, Kukri Sports.

Rated 1 out of 5 stars

Poor Ethics

I’m going to suggest that Kukri Sports knew they’d lost the contract with Leeds Beckett University to supply uniform but still permitted orders nonetheless. I think that is dishonest. It’s taken 4 weeks to arrive, and she is already 3 weeks in to her course. It cost my 18yr old over £100 and is absolutely useless to her now with the suppliers having changed this semester. It explains why they were so low on stock items with no hope
of them ever coming into stock when she contacted them prior to ordering. Just poor ethics in my mind.

September 28, 2025
Unprompted review

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