Kumocos Reviews 292

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the ordering process acceptable and appreciated the timely delivery of their items. Many also reported that the products they received were well-made and functional, meeting their expectations. Some consumers were also satisfied with the refund process, noting prompt responses and resolutions from the company. However, some people were dissatisfied with the product descriptions, finding that items often appeared different or smaller than advertised, particularly regarding 3D effects on blankets. A few other people also felt that the quality of certain products was substandard, and some experienced issues with tracking information and delayed deliveries.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing disappointment due to discrepancies between... See more

Quality

People report ambiguous experiences with quality. Many consumers express disappointment, citing flimsy... See more

Order

Clients share ambiguous opinions on order experiences. While some customers report smooth ordering processes,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers received their products... See more

Refund

Reviewers mention ambiguous feedback about refunds. Many customers requested refunds due to issues like... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivery time wasn’t too long. Product (knife/slicer) was a little smaller than expected from advertising photos. So don’t care for the false advertising. But product seems to be well made and usa... See more

Company replied

Rated 2 out of 5 stars

The advertising for this product was very deceptive and misleading. I would caution any who may want a 3D as advertized: it is a regular cover. And the tiny print on the upper right corner does give... See more

Company replied

Rated 4 out of 5 stars

Our order arrived as promised. My problem was in the tracking. It kept telling me no order or tacking order nit found. I give 5 stars for the product but with the dolar exchange it would not be fea... See more

Company replied

Rated 4 out of 5 stars

The product as described works well.it was delivered to my address securely. What I was not happy about is,why not quote the price based on our currency( canadian ) . I will rather see it instead o... See more

Company replied



Contact info

2.9

Average

TrustScore 3 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Kitchen Multi-Function Stainless Steel Thickened Fruit Peeler Knife × 1The product I ordered was what I…

The product I ordered was what I expected and it's really great. It's very handy as I have arthritis on my hands and it's always so very to peel any vegetable, but this product is great and the handle is big enough to be able to grip it well.

April 25, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I ordered the veggie peeler

I ordered the veggie peeler, 5 of them they were all dull. So I never got to use them so I have nothing good to say.

March 15, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

The product is excellent.

April 27, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

I would definitely order again Great…

I would definitely order again Great company

April 24, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

I think your advertising was a little…

I think your advertising was a little deceiving. It looked like the mouths were actually open.

April 21, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

Our order arrived as promised

Our order arrived as promised. My problem was in the tracking. It kept telling me no order or tacking order nit found. I give 5 stars for the product but with the dolar exchange it would not be feasible to order anything again at this time. We are getting ready to enjoy the solar fountain

April 7, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

I peeler and so does the first daughter…

I love the peeler and so does the first of my daughters that I gave it too.
I will be giving it to my other children this summer.

April 25, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Was concerned that items bought were…

Was concerned that items bought were not right for my use. Requested a refund and when Kumocos responded (second attempt) they dealt with issue Promptly, refunded money and did not require return. I would purchase other items now without concern. Caz/AUSTRALIA

April 16, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Excellent helpful company

It is the first time I have purchased from this company, I feel I must have messed up as it stated I had bought more than I intended. When I checked my bank account I was surprised with the amount taken out. I did not realize it was US dollars and not Australian dollars, so it would be good to show that. So I emailed straight away thinking I have done my money, that was my silly fault. They contacted me withing 24 hours and adjusted my order and credited me with the extra amount. Within 4 days the money was in my account. Thank you so much for your prompt service. Excellent service from the company

April 21, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

Product was very poor quality

The parcel did arrive in reasonable time, however, the item is nothing like the one in the advertisement. The quality is sub-standard, and disappointing to say the least, and nothing more than a very cheap knock-off.
UPDATE:
After my review I was contacted and I have received a refund for the item, for which I am grateful to the company for stepping up. Cost of living is very difficult and no one can afford to be out of pocket for products that are purchased online. Products should match the quality of the advertised item.

April 25, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

Ordered 3/23/26 and only received 5/11/26; very slow

Order kumospg-781132 Confirmed
Ordered Kitchen Multi-Function Stainless Steel Thickened Fruit Peeler Knife on 3/23/26; shipped 4/9/26; they asked for feedback 4/24/26 but haven't received the product; they should know that, they have tracking.

27 April 2026 product sent out 4/9/26 and as of 4/27/26 the product is in Chicago, still not near me. The shipping is very painful and not timely. It has been over 3 weeks since sent to me and over a month since I ordered. I do not recommend buying their products unless there is no timeframe required.

Once I receive the product I will see if my rating changes.

On 11 May 2026 when I returned from an overseas trip, I received the knife. It appears to be useful but the customer service and lack of timeliness is an issue.

April 23, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

It's great and will buy something again

It's great and will buy something again

April 24, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

If I could give zero stars,l this place…

If I could give zero stars,l this place is a complete scam order a product paid for it got a phony tracking number and everything and now of course there's no way to get in touch with those scumbags. They have no telephone number. You want to do everybody a favor. trust pilot publish a goddamn telephone number you idiots.

April 14, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

Never received anything from you

Never received anything from you. Where did you send it

April 24, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 1 out of 5 stars

Dinasour blanket completely flat

Dinasour blanket completely flat. Not what was advertised. I will not buy from this company again. False advertising.

April 23, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

this place is garbage this blanket is…

this place is garbage this blanket is nothing like advertised PLEASE SAVE YOUR MONEY they are a ripoff RIPOFF, RIPOFF, RIPOFF,RIPOFF dont buy from them they are not Honest people

April 21, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 1 out of 5 stars

In add says it will fit drain…

In add says it will fit drain 1.02"-1.25" and a typical bathroom sink drains is just over 1"so it should fit. However when I received the drains plug it was 1.25" across the bottom of screen so obviously it's not going to fit in a hole just slightly over 1" even though they say it will fit drains 1.02" Also there is no phone no. Anywhere and wouldn't answer my e-mail.

April 5, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 1 out of 5 stars

Haven’t received my order yet!!

Haven’t received my order yet so I can’t provide a review!

April 8, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check

Rated 3 out of 5 stars

Small, but Mighty

Delivery time wasn’t too long.
Product (knife/slicer) was a little smaller than expected from advertising photos. So don’t care for the false advertising. But product seems to be well made and usable.
Bought several for gifting, but haven’t been given yet. I haven’t used mine yet, either.

April 7, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Julia was great

Julia was great. Proceeded my returned refund right away.

April 19, 2026
Unprompted review
Kumocos logo

Reply from Kumocos

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

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