Delivery time wasn’t too long. Product (knife/slicer) was a little smaller than expected from advertising photos. So don’t care for the false advertising. But product seems to be well made and usa... See more
Company replied
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Review summary
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Reviews shaping this summary
The advertising for this product was very deceptive and misleading. I would caution any who may want a 3D as advertized: it is a regular cover. And the tiny print on the upper right corner does give... See more
Company replied
Our order arrived as promised. My problem was in the tracking. It kept telling me no order or tacking order nit found. I give 5 stars for the product but with the dolar exchange it would not be fea... See more
Company replied
The product as described works well.it was delivered to my address securely. What I was not happy about is,why not quote the price based on our currency( canadian ) . I will rather see it instead o... See more
Company replied
2.9
Average
292 reviews
Replied to 72% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received an email saying my order had…
I received an email saying my order had shipped on April3, 2026. Here it is April 21, 2026 & I have yet to receive the blankets. I will be leaving for vacation early morning of April 27 & my gate will locked. There will be no way to gg3t inside. Would greatly appreciate an answer on this note. Thank you abundantly
April 21, 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
The site was easy to navigate and make…
The site was easy to navigate and make the purchase
March 10, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Just what we needed to light the back…
Just what we needed to light the back yard.
April 20, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Best peeler I’ve ever bought
Best peeler I’ve ever bought. Have never peeled a carrot or a potatoe so fast. I love it.
April 13, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The company was willing to credit my…
The company was willing to credit my account without returning the item .👍
April 19, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I ordered brackets for my closet and…
I ordered brackets for my closet and they don’t fit. So now I’m stuck with products that don’t work and I’m out of money for the expense of the three brackets. What a waste of money!!
April 3, 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
Ii was charged $57.44 for my items they never arrived.
Ii was charged for my items and received a notification that my product arrived. I haven’t received anything in over a month!
I did receive a reply with a full refund on my card.
March 16, 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Illegal advertising of a 3D blanket that doesn't exist!!Why advertise for a 3D blanket when it…
Why advertise for a 3D blanket when it doesn't exist?! It's crazy you can get away with it and think a tiny disclaimer (that doesn't actually read correctly) make it any better to sell a product that doesn't actually exist!
April 19, 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
The blanket was very soft and color was…
The blanket was very soft and color was very vibrant, was a little disappointed, when it showed in the advertising, it looked more 3-D than dinosaurs.. So was a little disappointed when they weren’t.
April 18, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Total disappointment
The “egg” shaped bath bombs I ordered from Kumocos hardly fizzed at all in the bath, nothing even close to what the company showed in their video on their advertisement and their website. I bought two boxes, one box for each of my two granddaughters. Each box was around $59! Such a total disappointment. My daughter used two of the bombs so far, each in a different bath, the same failure, lack of fizz, happened each time. So it wasn’t like there was just one malfunctioning bath bomb. My granddaughter was so disappointed, as was I. All they happened was they made the water a yucky color. Maybe the company can send a refund, or send me two replacement boxes with bath bombs that actually work. The advertisement video was great, send me those bath bombs!
April 15, 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
The items were just as stated in ad.
The items were just as stated in ad.
April 13, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Received a very helpful email from…JULIA
Received a very helpful email from Julia who sorted my purchase for me. Her response was extremely professional.
April 16, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
It is a brilliant peeler
It is a brilliant peeler, shaver of fruit and veggies, I just have to adjust my peeling habits of the cheaper plastic models where I peel towards me. It certainly is the most economical shaver that I have seen so far.
April 2, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Deceptive company
Deceptive company, no disclosure that the items ship from CHINA! Took 3 weeks to get to me and was advertised as a good Easter gift.
April 16, 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
Full refund
I did receive a full refund for the drain screens that did not fit in any of my sinks. It only took 4 emails and 2 months but I do appreciate the fact that they refunded my total costs. Now what do I do with them?
April 15, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Excellent Kumocos customer service!
I ordered three dog hair removal mitts from Kumocos. Although I didn’t find the product that I ordered to be exactly what I wanted, nor to be as efficient as advertised, I was very, very impressed with the customer service representative named Durian. He listened to my request, asked for my input and fulfilled my request for a refund in record time! I would not hesitate to order from this company again because of the fine customer support that I feel I can trust.
April 10, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Product is fine
Product is fine. Delivery and Tracking information was bad. Don't tink I will do business with you again. I tried multiple times to access Tracking information and the site crashed every time. I sent an e-mail to you customer service and never got a reply. I guess that's why I am not too pleased with your company. 4/8/26.
April 9, 2026
Unprompted review
Reply from Kumocos
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I was disappointed that the dinosaurs…
I was disappointed that the dinosaurs weren’t 3D the way they appeared on the video.
April 14, 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in check
Advertisement of dinosaur blanket is…
Advertisement of dinosaur blanket is displayed with stuff heads from the blanket like a potrutung stuff head of the dinosaurs.
I have an orthistic grandson and the purpose of my purchase of the blanket is to reduce his ansiety. I’m very disappointed because I fell in your fraudulent advertisement on line.
I’m sure you have parents and grandparents and should not be fooled to purchase an item that is not what you show in the advertisement.
I was looking forward to give this blanket to my grandson but is sitting on the table to return to company. Send stamped return label so I can sent it back to the company.
April 8, 2026
Unprompted review
Reply from Kumocos
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
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