Very good experience with online ordering. Quick delivery. Very good packing for factory original box of the music device. Will be back in the future.
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Great service and store. Kytary is based in the EU which means that from people buying from Ireland you don't get extra import taxes from the UK. I've bought a Fender Jazz Bass Ultra and the experienc... See more
Company replied
The jamo series 8 bluetooth power speakers arrived in perfect condition and look and sound absolutely excellent. Kytari are by far the best value for money online for Jamo speakers. They even supplied... See more
Pretty good experience. There was something confusing about paying on the website but it worked out fine. Guitar was dispatched quickly and took a week to be delivered to Ireland. Packaging was only... See more
Company replied
Company details
Written by the company
Guitars, pianos, keyboards, percussion, audio, and more. Low prices, delivery 3-5 business days, a 3-year warranty, long-distance payment instalments. Musical instruments.
Contact info
Mezi Vodami 23, 143 00, Praha 4, Czech Republic
- 169 941 99
- communication@kytary.ie
- kytary.ie
4.0
Great
228 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Always happy with the fast delivery
December 13, 2021
Reply from Kytary
Hello Sven, thank you very much for your lovely review. We will be looking forward to your next purchase with us. Tomas
Super efficient service
Super efficient service , delivery on time and excellent customer care
December 10, 2021
Reply from Kytary
Hello Suzanne, thank you very much for your review. We're happy your order was delivered quickly and that you were satisfied with our service. We hope you will shop with us again in future. Tomas
Reply from Kytary
Hi Laura, thank you very much! We're happy we've made you a satisfied customer of ours. We believe you will shop with us again in future. Tomas
Reply from Kytary
Hello June, thank you very much for your review. We will be looking forward to your next purchase with us. Tomas
Great work!
Great work! The order was processed and sent almost immediately. Very satisfied with quality, exactly what I expected. Thank you!
December 3, 2021
Reply from Kytary
Hello Helen, thank you very much for your review. We're happy you have been satisfied with our service. We hope you will shop with us again in future. Tomas
Reply from Kytary
Hello Jiri, thank you very much for your review. We're happy you like the product you purchased with us. We will be looking forward to your next purchase with us. Tomas
The delivery was quick to Dublin
The delivery was quick to Dublin, Ireland via Ann Post. Seller to Ireland was DHL. Tomas was good with any enquiry as reading some bad reviews, I thought there might be some issues. All turned well. Excellent product and so far no complaints.
November 22, 2021
Reply from Kytary
Hello Augustine, thank you very much for your review, we're happy you were satisfied with our service. I was glad to be able to help you out, I am glad we've proven ourselves. We hope you will shop with us again in future. Tomas
Product arrived with the specified…
Product arrived with the specified delivery time and as described in good order
November 8, 2021
Reply from Kytary
Hello Darragh, thank you very much for your review. We're happy you received your product as promised. We hope you will shop with us again in future. Tomas
All OK except one small thing
All OK except one small thing. Since you are on the Irish market would be great if you add an Irish/UK plug to the orders going to UK/Ireland.
Everything else is great!
October 29, 2021
Reply from Kytary
Hello Elzbieta, thank you very much for your review. We're sorry for not including the plug adaptor, we usually include it with orders to Ireland. Ufortunately, we forgot to pack it with your order. We will send you a plug adaptor additionaly. Thank you very much. Tomas
Communication was very good and the…
Communication was very good and the guitar gig bag arrived in good time and in perfect condition- I would be happy to deal with them again.
October 29, 2021
Reply from Kytary
Hello John, thank you very much for your review. We were glad to be at your service and we will be happy to help you out again in future. Tomas
Reply from Kytary
Hello Paul, thank you very much for your review. We're happy you like the product you purchased with us. Tomas
Quick delivery
October 27, 2021
Reply from Kytary
Hello Kate, thank you very much for your review. We were happy to be at your service. Tomas
One of the cables came damaged.
October 26, 2021
Reply from Kytary
Hello Michael, we're deeply sorry for the inconvenience. Our colleagues from the claims department will get in touch with you and the situation will be solved. Thank you very much. Tomas
This is excellent company!
October 11, 2021
Reply from Kytary
Hi Damir, thank you very much for your review, we're happy you are excited by shopping with us. We hope you will shop with us again in future. Tomas
Took my order took my money for a gift…
Took my order took my money for a gift I ordered then told me they were out of stock for nearly 2 months and I had to ask for a refund and by this time it was to late to get my gift anywhere else so avoid avoid avoid
October 8, 2021
Reply from Kytary
Hello William, thank you for your feedback. We're sorry for the inconvenience, but the product you ordered was not in stock by the time you placed the order and our website always clearly shows this information. The information about the product being available within 2 months was stated on the website by the time you ordered the product. Nevertheless, we're sorry abobut it. Thank you for understanding. Tomas
Excellent customer service
Excellent customer service. Easy to use the website. Super quick delivery.
October 7, 2021
Reply from Kytary
Hello Sd, thank you very much for your review. We were glad to be at your service. we hope youo will shop with us again in future. Tomas
Bought a superb mic for €200 less than…
Bought a superb mic for €200 less than anywhere else. An absolute bargain at the price! Couldn’t find anywhere else in the EU that came even close to the price Kytary offered. Shipping to Ireland took exactly one week which is great. I got updates along the way about the shipping progress. Highly recommended I’ll be looking out for more deals :)
October 6, 2021
Reply from Kytary
Hi Thomas, thank you very much for your lovely review. We were happy to be at your service and we're even more happy we made you a satisfied customer. We believe you will shop with us again. Tomas
Reply from Kytary
Hi Sean, thank you very much for your review. We were happy to be at your service. Tomas
Customer service is terrible
Customer service is terrible, no clear info for returns, no idea about when delivery is going to happen, and just keep getting ill pass it on to my colleague and the colleague never gets in contact so constant chasing up.
September 23, 2021
Reply from Kytary
Dear Mr. Galvin,
please, accept my sincerest apologies for the negative experience that you had with our customer service.
I realize that we did not provide all the information needed to solve your issue. We have already taken all the necessary steps to assure something like this will never happen again.
We have also already arranged a collection of the product you wanted to return.
Thank you for your understanding.
Jakub, kytary.ie
Reply from Kytary
Hello, thank you very much for your review. We hope you will shop with us again. Tomas
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