l3matrix.com Reviews 27

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

My experience with L3 Matrix / Learn Group Ltd has been extremely disappointing. I am an aesthetics academy practitioner who delivers CPD-accredited training. In April 2025, I was approac... See more

Rated 1 out of 5 stars

My experience with Antonio Lee, L3 Matrix, and Learn Group Ltd has been extremely concerning and financially damaging. As a training provider in the aesthetics industry, I was approache... See more

Company replied

Rated 5 out of 5 stars

Oh my god, my training academy has been using L3 Matrix for years. I've just finished a course on there and it's literally was a breeze. The most important part was they connected me up with an insura... See more

Company replied

Rated 5 out of 5 stars

We’ve been using the L3 Matrix platform since it first launched, and I’m pretty sure we were the very first to sign up. To date, we’ve had over 2,000 students use it without a single issue. The team i... See more

Company replied

Company details

  1. Software Company
  2. Learning Center

Written by the company

"" PLEASE NOTE"" we are NOT the academy you are training with. We are only the online learning part, please contact your academy with any issues with training as we are not the academy.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

27 reviews

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Replied to 50% of negative reviews

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Rated 1 out of 5 stars

My experience with Antonio Lee

My experience with Antonio Lee, L3 Matrix, and Learn Group Ltd has been extremely concerning and financially damaging.

As a training provider in the aesthetics industry, I was approached and offered access to an e-learning platform that was presented as providing Level 3 to Level 7 aesthetics qualifications. I was informed that these qualifications were regulated and could be delivered to students through the platform.

Based on the information provided, I paid £5,000 to gain access and begin offering these courses. However, after conducting further checks and seeking clarification regarding the regulatory status of the qualifications, I became increasingly concerned about the representations that had been made to me.

Following these concerns, I requested a refund and was assured that my money would be returned. Despite repeated promises, I have not received the refund to date.

I hold written evidence, including WhatsApp messages and other communications, relating to the representations made and the subsequent refund assurances.

I would strongly encourage any training provider, academy owner, or educator considering working with Antonio Lee, L3 Matrix, or Learn Group Ltd to carry out their own independent due diligence, verify all regulatory claims directly with the relevant authorities and awarding bodies, and obtain written confirmation before making any payment.

If anyone else believes they may have had a similar experience or has concerns regarding payments made, please feel free to contact us on instagram at @beautyartaesthetic8 so we can better understand the scale of the issue and share information.

This review reflects my personal experience and is published in the interests of transparency and consumer awareness.

July 22, 2025
Unprompted review
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Reply from l3matrix.com

Please note that this is a duplicate review relating to the same dispute which has already been responded to by our legal team.

We have identified that the same company/ Instagram account and associated details have been used in connection with both reviews. As such, this falls within Trustpilot’s guidelines relating to duplicate reviews and misleading review activity and reported.

Under Trustpilot’s rules, businesses and consumers are only permitted to post one review per genuine experience, and reviews must not be duplicated or reposted through secondary accounts in relation to the same matter. Trustpilot also prohibits the misuse of multiple accounts where this may mislead readers or artificially influence a business profile.

We would therefore respectfully request that the duplicate review be removed whilst the matter remains subject to an active legal and ongoing process.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

My experience with L3 Matrix / Learn…

My experience with L3 Matrix / Learn Group Ltd has been extremely disappointing.

I am an aesthetics academy practitioner who delivers CPD-accredited training. In April 2025, I was approached by Antonio Lee, who represented that access could be provided to an L3 Matrix e-learning platform offering Level 3 to Level 7 aesthetics qualifications, which were stated to be Ofqual-regulated.

Based on these representations, I paid £5,000 to enrol onto the platform so I could offer these qualifications to my students. I was informed that Learn Group Ltd was operating under the Ofqual regulatory framework.

After payment, I became concerned about the accuracy of the information provided and subsequently questioned the Ofqual status of the qualifications. Following this, I was promised a refund. To date, my money has not been returned, despite these assurances.

I have written evidence, including WhatsApp messages, supporting the representations made and the refund promise.

Given the seriousness of offering regulated qualifications and the financial impact involved, I believe the information provided to me was misleading. I would strongly advise other training providers to carry out independent verification with Ofqual and the relevant awarding bodies before making any payments.

This review reflects my personal experience and is shared to encourage transparency.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

We’ve been using the L3 Matrix platform…

We’ve been using the L3 Matrix platform since it first launched, and I’m pretty sure we were the very first to sign up. To date, we’ve had over 2,000 students use it without a single issue. The team is constantly providing updates and reliable tech support, which has been invaluable. I honestly can’t thank them enough for helping all of my students succeed.

September 1, 2025
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Reply from l3matrix.com

thank you so much... means alot to us x

Rated 5 out of 5 stars

Easy and great platform

Oh my god, my training academy has been using L3 Matrix for years. I've just finished a course on there and it's literally was a breeze. The most important part was they connected me up with an insurance company. Can't thank them enough for getting me through my aesthetics career.

September 12, 2025
Unprompted review
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Reply from l3matrix.com

thank you very much, from all the team

Rated 5 out of 5 stars

I have even been using the L3matrix…

I have even been using the L3matrix platform for 3 years, I have never had any issues. This is an amazing, professional platform to use with so much support for students and academies.

The learning course content has carefully been structured in great detail, offering the highest standard of learning.

My students love using the l3matrix and have come back to cheshire Clinical Contour to further their learning and growth within the aesthetics sector.

Lee is fantastic and very prompt in responding. Thanks to L3, I have watched my business grow.

Lorraine.
Cheshire clinical contour.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic layout students find it easy…

Fantastic layout students find it easy to access and makes the experience for training face to face easier to teach. Highly recommend if your a training provider to add this to your training program with your students. Very professional indeed

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

5 stars

Great course through this company. Support is always spot on. Antonio is so helpful and very quick responses with any questions.
Good work guys, would recommend.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

The academy is fantastic and the…

The academy is fantastic and the courses are super thorough and covered everything from top to bottom and all aspects. Antonio was very professional and very quick with his responses and was very attentive. I am very pleased and proud to have chosen this academy for my training. 🌟🌟🌟

September 13, 2021
Unprompted review
Rated 5 out of 5 stars

More than 5 stars!!!!!!

If there was more stars I would pick the absolute highest!!!! I was in a panic last night finding an email I had missed for my course on 3rd June, so I stayed up late to work on it, only to find my account was playing up! So Antonio from L3 matrix absolutely saved my life, fixed my account within a day so I could still attend my course & he even marked it at 11.45pm!!!! Now that is what you call bloody amazing service.. totally put my mind at ease when I was almost having a heart attack & was there for me ASAP!!! Great support, highly recommend and thank you again for everything!!!!!!

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

Easy system to navigate which looks…

Easy system to navigate which looks very professional and learner friendly. This is most certainly the way forward with regards to online learning and assessment. Absolutely thrilled with my results, can’t wait for the practical element and to put this theory into practice!

May 28, 2021
Unprompted review
Rated 5 out of 5 stars

Literally overwhelmed by how…

Literally overwhelmed by how professional this company is. I have learnt so much and they have been so helpful. I will recommend to anyone who would like to do the pathway to aesthetics. I have passed and am delighted. They are so thorough which is important and I trust these to move forward x

May 27, 2021
Unprompted review
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Reply from l3matrix.com

Thank you very much and you are a credit to your academy and we love having amazing students like your self on our L3 matrix

Rated 5 out of 5 stars

L3 Matrix is extremely great support…

L3 Matrix is extremely great support for the students as all they need is in one place. You get very high standard videos and pre- study material and Antonio is absolutely brilliant as he made sure I was guided with all properly and professionally what made my experience very easy and pleasant. Will be using them for my own business in the future.

April 28, 2021
Unprompted review
l3matrix.com logo

Reply from l3matrix.com

Thank you very much this feedback means a lot to us and the team. Once again thank you and we look forward to seeing your career grow 😇✅

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