LAB Luxury Resale & The LAB Edit Reviews 132

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have ordered many times over the years and the service is always exceptional. Items always arrive neatly and carefully packaged, eco friendly. Items are always as described. Never had an issues, s... See more

Rated 5 out of 5 stars

It is always a pleasure buying from LAB. There are often great sales, which makes buying these already discounted luxury products even more accessible. Customer service is A+++ and the products are al... See more

Rated 5 out of 5 stars

Love buying from LAB! Beauty in particular is always such great value. Everything I've purchased has always been exactly as described, in immaculate condition. Also love that Lauren sells overstock... See more

Company replied

Rated 5 out of 5 stars

Buying from LAB is an incredible, personalized experience. Not only am I thrilled to be able to support a small, local, female owned business but I love that I can just let Lauren know what I'm looki... See more

Company replied

Company details

  1. Boutique
  2. Clothing Store
  3. Handbags Shop
  4. Health and Beauty Shop
  5. Jewelry Store
  6. Shoe Store

Written by the company

Luxury resale ladies clothing, shoes, bags, and accessories. Also new beauty and wellness. Now offering layaway with Paybright!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

132 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great make-up, great price

LAB always has great quality goods. I really appreciate the focus on excellent service and clear information about each product.

November 7, 2022
LAB Luxury Resale & The LAB Edit logo

Reply from LAB Luxury Resale & The LAB Edit

Thanks For trusting LAB!

Rated 5 out of 5 stars

Loved your space

Loved your space. Well organized. Pleasing to the eye too. Just lovely

October 28, 2022
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Reply from LAB Luxury Resale & The LAB Edit

Thank you for visiting!

Rated 1 out of 5 stars

I placed my order on Oct 5

I placed my order on Oct 5, and it still has not been received. This is not good business

October 5, 2022
LAB Luxury Resale & The LAB Edit logo

Reply from LAB Luxury Resale & The LAB Edit

Hello,
We've written to you 7 times about your order and are waiting for your response. We can see that you have read these emails. This review is unfortunate, but unfounded. Please be in touch.
lab@labluxuryresale.com

Rated 5 out of 5 stars

THE place for lux beauty products!!

I've ordered multiple times from Lab and have been pleased with timing and service. I mostly buy beauty products so sometimes things just aren't to my preference but with the savings, trying things isn't that big of a loss. I continue to check the beauty section before I purchase items at Sephora to compare.

October 31, 2022
Unprompted review
LAB Luxury Resale & The LAB Edit logo

Reply from LAB Luxury Resale & The LAB Edit

Thanks for your loyalty!

Rated 5 out of 5 stars

Quick response

Quick response. Good customer service.

Wished the package came insured, or signature require.

August 19, 2022
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Reply from LAB Luxury Resale & The LAB Edit

Thanks for your review! We have signature and insurance as a shipping option at checkout.

Rated 5 out of 5 stars

LAB is fantastic!

LAB is fantastic!! Gorgeous cosmetics at reasonable prices and the shipping is timely too. I will DEFINITELY be shopping here again, thank you LAB!

August 9, 2022
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Reply from LAB Luxury Resale & The LAB Edit

The feeling is mutual! We love lovely customers :)

Rated 5 out of 5 stars

Excellent as usual

Fair prices, quick shipping, wonderful service!

July 14, 2022
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Reply from LAB Luxury Resale & The LAB Edit

Thanks for shopping with LAB :)

Rated 5 out of 5 stars

Awesome shop!

I’ve purchased a couple times from LAB and it’s always a great experience. Wonderful customer service. And I love the pieces I got.

April 30, 2022
LAB Luxury Resale & The LAB Edit logo

Reply from LAB Luxury Resale & The LAB Edit

Thanks Lisa!

Rated 5 out of 5 stars

Can’t wait for my next purchase!

Having now purchased several items and received gifts from Lab - I have to say I am beyond impressed with the customer service, ease of exchange and quality in all of my interactions with Lauren. I just couldn’t be happier with my experience. Thank you!

March 23, 2022
Unprompted review
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Reply from LAB Luxury Resale & The LAB Edit

Thank you Lindsay!! It’s my pleasure :)

Rated 5 out of 5 stars

Hands down my favourite source for…

Hands down my favourite source for beauty, skincare & fragrance. I love that the selection changes often and there are products that I’m able to try at a great price point.
Always packed with care, it’s a real pleasure to support local, small business.

January 23, 2022
LAB Luxury Resale & The LAB Edit logo

Reply from LAB Luxury Resale & The LAB Edit

You are too sweet! Enjoy!

Rated 5 out of 5 stars

This is the second time I order from…

This is the second time I order from this site. Always a pleasure! This boss lady knows what she’s doing…she knows her merchandise. Always happy with my purchase!

December 16, 2021
Unprompted review
LAB Luxury Resale & The LAB Edit logo

Reply from LAB Luxury Resale & The LAB Edit

Thanks Jenny!!

Rated 5 out of 5 stars

Consistently thrilled with my…

Consistently thrilled with my purchases! I have come back many times and every time I go back online there is something new and exciting! So happy to have discovered this website! My makeup bag has never been so filled with such amazing products all of which were purchased at an incredible price!

December 12, 2021
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Reply from LAB Luxury Resale & The LAB Edit

Thanks Katarina! I love seeing people save, and help our planet!

Rated 5 out of 5 stars

Buying from LAB is incredible

Buying from LAB is an incredible, personalized experience. Not only am I thrilled to be able to support a small, local, female owned business but I love that I can just let Lauren know what I'm looking for and she'll source it. She is so helpful, is so responsive and tries to make it work for each individual!

December 10, 2021
Unprompted review
LAB Luxury Resale & The LAB Edit logo

Reply from LAB Luxury Resale & The LAB Edit

Aw thanks Nicole! I really love helping people find what they’re searching for, it’s like a game! Haha

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