Labrums Solicitors LLP Reviews 139

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We honestly would not use any other solicitor after our experience with Cassey at Labrum’s. She is so very responsive, kind and efficient and has made this process easier than it could have been othe... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Labrums Solicitors LLP, especially Michael Labrum and his team. Michael provided clear, efficient, and professional advice throughout, keeping me fully informed and giving m... See more

Rated 5 out of 5 stars

A huge thank you to all those at Labrums for ensuring my house purchase went through by the end of September. Bethany, was always professional and answered all of my questions or forwarded queries... See more

Company replied

Rated 5 out of 5 stars

Steffi at Labrums continues to be awesome she has helped us through a couple of aborted sales, a successful sale and a bridging loan and each time she has been professional, friendly and reactive. T... See more

Company replied

Company details

  1. Legal Services

Written by the company

Solicitors that meet your needs Our solicitors based in St Albans provide a full range of services to business and individuals. Our approach is to fully understand you and your challenges so that we can deliver a result that meets your needs. To achieve success for our clients, there must be trust and respect on both sides. That is why creating supportive and long-lasting working relationships is so important to us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

139 reviews

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Rated 5 out of 5 stars

Customer Review - Solicitor's Support

Labrums Team have been very prompt and helpful in the entire process. It an an amazing experience. Highly Recommended!!

December 21, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Sumit, thank you for the great review and your recommendation. Laura and the team here really appreciate the feedback.

Rated 1 out of 5 stars

Not upfront about their fees

Don't trust their original estimate of costs! You will end up spending several thousand more in the end. Labrums handled my father's Estate, the whole process including Probate to distribution. The Will was quite straightforward and they knew all the details from the start. The original estimate of costs was £4620 (they later admitted this was too low) I paid another £1000 later on and thought that was it, as their Schedule 2 said it includes the whole process up to Distribution. They ended up taking another £3000 approx out of the Estate, so I think the total fees they've taken are £8788, getting on for double the original estimate! I don't know the exact figure as the Accounts are so complicated. I've asked them twice to confirm the total fees but they haven't answered. There's a whole lot more I could say, for example, they distributed the Estate before issuing the final (third) version of the accounts saying that the beneficiaries had approved it. I hadn't approved it!
A stressful unpleasant experience.

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

True to their word - superb service

We were time pressured. Our sale & purchase was progressing over summer. I spoke to one of the solicitors and explained that we needed commitment to speed over the summer and to make sure that they were going to be around. The first solicitor I spoke to was honest enough to admit that she was going to be away and instead referred the case to Roxanne Stevenson. Roxanne advised that she would be around over summer and committed to do everything she could to progress our case. Roxanne and team responded to all questions and progressed all actions with speed and accuracy. She was true to her word and I can neither thank nor recommend Roxanne and the team at Labrams enough!

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you to Michael and the Team

Thank you to Michael and the Team & for your diligence, care & attention in respect of my property purchase and for leaving no stone unturned in respect of a very complicated lease agreement. Most grateful & happily recommend the service provided.

November 17, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Michael, thank you for your comments and recommendation. It is much appreciated.

Rated 5 out of 5 stars

Excellent team

The entire team at Labrums were helpful through the our sale and onward purchase.
In both cases Labrums were the only Solicitors who were always up to date and ahead of the process and gave great levels of information as proactively working to help move things along. Cannot recommend enough

November 9, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Harry, thank you for the great review and your recommendation. We are delighted things went well and appreciate the feedback.

Rated 4 out of 5 stars

Attentive and detailed conveyancers

Bethany (and the rest of the team at Labrums) was quick to reply and explained things in an understandable way to us.

It works particularly well for us having everything via email and on the portal, because it means that conversations can't get missed or not acted on.

We are glad we went with Labrums, as recommended, since we've been burnt before by sluggish conveyancers who lack attention to detail - Bethany was the opposite.

The only drawback we found was in that, rather than being drip-fed the purchase information throughout the process, we had to wait for Bethany's very thorough report. It was a useful document, but weighty and a lot to chew through in one go!

October 23, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Elyssa, thank you for your review and comments. We will discuss your useful feedback regarding the property report at our next team meeting, thank you.

Rated 3 out of 5 stars

Conveyancing. Generally I felt they were efficient…

Generally I felt they were efficient but I was shocked when they sent my bank statement to my son. Also when I was sent contracts to sign they put my old address on the contract which had to be amended.

November 13, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Fran, thank you for the review. We are disappointed that our service was not up to our normal standards in respect of your matter with us. As you are aware we have been in contact with you about the issues you have mentioned and apologise here again. We are pleased the matter is now complete and can assure you that these types of errors happen rarely but they have been highlighted to the team to ensure we do not repeat them.

Kind regards
The Labrums Team

Rated 5 out of 5 stars

Complicated passport affairs

I used labrums Solicitors for passport related issues and even though my case was very unique and complicated (Sergio Zamudio) my solicitor's expertise in Spanish legal affairs made me feel confident I found the right man for the job.

You may find cheaper. You won't find better.

Many thanks Sergio!

July 1, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Thank you for your review. Sergio and the team here are delighted to have helped.

Rated 5 out of 5 stars

Excellent. Would definitely use again

We used Labrums for our recent house purchase in Berkhamsted. Very happy with their work. They were diligent, flexible, responsive and reasonably priced. Wouldn’t hesitate to use again or recommend to family and friends.

October 26, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Thank you very much for the great review and we look forward to helping your family & friends in the future.

Rated 5 out of 5 stars

Really good firm to deal with

Really good firm to deal with. Everything was done in a timely and professional manner. Thank you to the team.

August 30, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Thank you for your feedback, it is much appreciated.

Rated 5 out of 5 stars

Excellent Professional Service

We used the services of Labrums for the complicated and long process of obtaining Spanish NIE numbers, writing Spanish wills and the transfer of ownership of a property in Spain.
Spanish law is so complicated and we were so lucky to have found Labrums.Sergio Zamudio Bastida was our solicitor.Sergio guided us through all the processes and explained every step to us clearly and in terms that we could understand.He went the extra mile to help and assist us and answer our endless queries.E mails were responded to promptly and often out of office hours.The terms and conditions and fees were clearly explained and documented at the start of our business with the company and there were no hidden extras.During the course of our business with Sergio we had to conduct a Zoom call.This was easy and straighforward to conduct.
We would highly recommend Labrums and especially the services of Sergio Zamudio Bastida.

October 24, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Ms Holden, thank you so much for your comments and review. Sergio and the team here are delighted to have helped and to read your feedback.

Rated 5 out of 5 stars

The Conveyancing team

The Conveyancing team were very efficient, quick to respond, and very helpful.

October 6, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Sharon, thank you for your comments and review

Rated 5 out of 5 stars

100% recommend

Absolutely brilliant work during the sake of our property. It was a difficult process and Labrum’s went above and beyond in getting things done. Thank you!

August 10, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Cristin, thank you for your review, delighted to have helped!

Rated 5 out of 5 stars

Went the extra mile to help with the house purchase

We used Labrums for our house sale and purchase. They always answered email queries the same day, often within a few hours. They even did some minor extra checks that our buyers solicitors didn't seem to manage. All the team were friendly and they always phoned you back if you left a message.

August 29, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Matthew thank you for your feedback and review. We hope you will be very happy in your new home.

Rated 5 out of 5 stars

Spot on services

The team is responsive, efficient, polite and professional. The solicitor's instructions from start to finish were always clear and document submission platform is very easy to follow. All my enquires were well transfered to the seller's soliticor. Frequent and necessary communications were maintained throughout the throughout the whole transaction process. The proof of funds procedure was smooth as long as buyers put effort on providing enough documentary evidence. Ample time was given to read through the property report and related documents. As a first time buyer in the UK, I was well informed of what I should do at different stages throughout the whole process. It was heartwarming to receive their card and little gift after the completion day.

July 31, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

William, thank you so much for your comments and review. The team are delighted that you are so happy with our service. We hope to assist you again in the future.

Rated 5 out of 5 stars

Purchase for non-UK resident

The team at Labrum’s helped us complete on a house purchase for a non-UK resident in just 3 months. The contact by email was always prompt and clear and we felt fully informed of the progress of the sale. The attention to detail and documentation received was excellent. Labrum’s fees were transparent and reasonable and we will use them again.

July 14, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

TJ, thank you for your comments and review, very much appreciated by Laura and all the team here

Rated 5 out of 5 stars

House sale and purchase

Laura and the team at Labrum’s provided a fantastic service in our house sale and new home purchase. Questions and queries were answered in a timely manner. Laura and the team were friendly, approachable and professional. We would highly recommend them.

July 7, 2023
Unprompted review
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Reply from Labrums Solicitors LLP

Tracy, thank you for your review and recommendation, Laura and the team here are delighted to read your comments.

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