La Casa de las Fundas Reviews 

La Casa de las Fundas: This website is a SCAM. DO NOT purchase anything from them - tell your friends.

I ordered a sofa cover from the website which claimed a 100% refund policy. The cover was too small so I contacted their customer service department about processing the return - conveniently there is no phone number listed. They asked me to explain the problem and to send a photo of the sofa cover (the latter I did not see the necessity of, so I passed). They claim that since the package was open, the refund couldn´t be processed, but that they could offer me 50% on my next purchase (not even an exchange is possible). Are they kidding me? Apparently deep within the recesses of their terms and conditions is a clause which states this. Would have been nice had it been posted along side their 100% money back guarantee. Here, I should mention that asking me to take a photo of the sofa cover was a ploy to get me to take it out of the package if I hadn´t already done so.

After countless emails, they refused a refund. 100% dissatisfied customer.

La Casa de las Fundas: está empresa es un timo. No compres nada de su página web. No te devolverán el dinero a pesar de su 100% garantia de reembolso dentro de una plaza de 14 días. Escondido en su pólitica de empresa hay una clausura que dicta que si se abre el paquete, no se aceptará una devolución. Además intentan aún timar más a sus clientes pidiendoles que manden una foto mostrando el problema que tienen con su producto - así abren el paquete, si aún no lo han hecho...

Su solución - quedate con la funda (que no vas a usar) y te damos 50% en su próxima compra. ¿Somos gilipollas o qué?

Al final, no me han devuelto mi dinero. Son unos SINVERGÜENZAS...

This website is a SCAM. DO NOT purchase anything from them - tell your friends.
I ordered a sofa cover from the website which claimed a 100% refund policy. The cover was too small so I contacted their customer service department about processing the return - conveniently there is no phone number listed. They asked me to explain the problem and to send a photo of the sofa cover (the latter I did not see the necessity of, so I passed). They claim that since the package was open, the refund couldn´t be processed, but that they could offer me 50% on my next purchase (not even an exchange is possible). Are they kidding me? Apparently deep within the recesses of their terms and conditions is a clause which states this. Would have been nice had it been posted along side their 100% money back guarantee. Here, I should mention that asking me to take a photo of the sofa cover was a ploy to get me to take it out of the package if I hadn´t already done so.
I will post on their FB site, forums and website every day until I am given a solution, ie. a full refund for the product I purchased. I have also launched an official complaint with the Consumer Board.
Friends, re-post this so that others don´t fall prey to the greed of the selfish individuals who run this clown-car of a company.
La Casa de las Fundas: está empresa es un timo. No compres nada de su página web. No te devolverán el dinero a pesar de su 100% garantia de reembolso dentro de una plaza de 14 días. Escondido en su pólitica de empresa hay una clausura que dicta que si se abre el paquete, no se aceptará una devolución. Además intentan aún timar más a sus clientes pidiendoles que manden una foto mostrando el problema que tienen con su producto - así abren el paquete, si aún no lo han hecho...
Su solución - quedate con la funda (que no vas a usar) y te damos 50% en su próxima compra. ¿Somos gilipollas o qué?
Todos los días publicaré en su FB, forums y página web hasta que me den una solución adecuada - es decir, mi dinero devuelta. Son unos SINVERGÜENZAS...

Terrible service. I received my cover and the package it came in was open, the zip broken. I emailed the company and they didn't get back to me for over a week, telling me they don't do returns. On their website it says there is a 14 day window to return, even if they package doesn't come damaged, as mine did. When I asked for a return address there was no response, I emailed again and still no response. Don't buy from them, it's a scam.

No compréis nada de esta gente hasta que termine el COVID o incluso después. Quién sabe si denegarán una devolución si por casualidad estamos en temporada de gripe. Tendrían que implementar algún sistema para saber si el cliente ha abierto el producto, aunque a mí me parece que es obvio puesto que el producto viene sellado en plástico.

Don't buy anything from them until COVID ends or even after that. Who knows if they will refund you anything if we happen to be in flu season. Surely they should implement some kind of system to know if the client opened the product or not. Although a heat-sealed shrink wrap/plastic wrapper should be enough to know if the product has been tampered with or not.

No compréis aquí, son chinas, mal cortadas, no encajan nada, no te facilitan la devolución, si no quieres tirar el dinero busca otro sitio.
Do not buy, here are Chinese, caught, do not fit anything, do not make it easy for you, if you do not want to throw the money looking for another site.

Don’t buy!
I measured for my L shaped sofa, it arrived after waiting a while which I had a feeling it would take as it seems the stock is from China and when it arrived, it’s not good quality material and it didn’t fit. I emailed about a refund and they don’t do refunds or exchanges “because of the current situation” you only get a bigger discount off your next purchase lollllllllll !!!!!! If I had understood that before my purchase then I would not have purchased in the first place. Don’t Bother!

Extremely poor customer service and ignoring to answer numerous emails sent to the contact support. The order was delivered to a wrong address and the company do not wish to take the responsibility to solve the issue.

No compréis. Es una estafa!