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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their craftsmanship and durability, with many expressing delight with their purchases. The delivery service is frequently mentioned as rapid and efficient, with items arriving well-packaged and secure, often with helpful updates. Reviewers also appreciate the excellent customer service, noting prompt and courteous responses to queries, and a feeling of being valued. However, some customers also noted minor issues, such as a product leaking despite no visible cracks, and one instance where a delivery required a signature without prior notification.

What people talk about most

Product

People report positive experiences with products, consistently praising their quality and design. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising products like knives and pans for... See more

Order

Consumers find the ordering process to be positive, with many reporting seamless online purchases and timely... See more

Service

Clients share positive opinions on service, consistently describing it as outstanding, quick, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good value and competitive pricing. Rapid delivery with good delivery updates from Lacbleu's chosen delivery partner. Smaller companies don't always come up on the first page of a Google search, a... See more

Rated 5 out of 5 stars

Absolutely gorgeous set of multi- coloured cutlery from the Laguiole by André Verdier range. They are a complete joy to look at - and make it really fun to set the table- the colours are beautiful, an... See more

Rated 5 out of 5 stars

Fantastic Company to deal with. Helpful and prompt response to queries. I purchased an Emile Henry Bread Box. Delighted with it. Arrived beautifully wrapped with no chance of damage in transit. I w... See more

Rated 5 out of 5 stars

The company gave you the feeling that your order was valued. I have ordered twice now and each order came beautifully packed, making sure the items were safe and secure. There were little personal tou... See more


Company details

  1. Wine Wholesaler and Importer
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Countertop Store
  5. Wine Store

Written by the company

Lacbleu UK is an independent vineyard and distributor, bringing beautiful wines from some of the finest regions of France to wine lovers worldwide. The original château in Bordeaux can trace its viticultural roots back over two hundred years to around the time of the French Revolution. Today, whilst we do maintain the tradition of growing our own wines on site, we mostly focus on curating a selection of wines from hand-picked vineyards throughout Bordeaux, Burgundy and surrounding regions that we sell under our global Lacbleu brand. Each year we ship around 60,000 bottles of French wine to customers around the world and have dedicated distribution centres in both London, UK and Shanghai, China.


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emile Henry Bread Box

Fantastic Company to deal with. Helpful and prompt response to queries.
I purchased an Emile Henry Bread Box. Delighted with it. Arrived beautifully wrapped with no chance of damage in transit.
I would certainly purchase from them again and recommend them to anyone else.

August 26, 2025
Rated 4 out of 5 stars

The website was easy to use and the…

The website was easy to use and the cutlery arrived in good time. One negative, there was no indication that tit would need to be signed for when it arrived - my husband ended up signing for his own birthday present - hopefully the word wine threw him off the scent!

July 21, 2025
Rated 5 out of 5 stars

Excellent customer service

The quality of these products is what drew us to the company and we were delighted with the customer service we received when our order arrived cracked. Oliver was friendly, organised and solution-focused which helped us resolve the issue quickly. Would definitely recommend!

July 9, 2025
Rated 5 out of 5 stars

Wow what an amazing service

Wow what an amazing service. I ordered something and emailed the company worried it wouldn’t arrive on time. Not only did they offer expedited delivery at no charge, but in the end dropped the parcel off themselves. Really friendly and helpful customer service and a great purchase.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Just taken delivery of my De Buyer…

Just taken delivery of my De Buyer frying pan. This is my fourth De Buyer pan and it is exactly as expected. Thick heavy carbon steel that will be a pleasure to work with.
Pan arrived very well packed, and the price was the best I could find on the internet.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Laguiole cutlery

Excellent service. Laguiole cutlery I have owned and used for 15 years. I am only now replacing my first set which proves its product quality.

July 7, 2025
Unprompted review
Rated 4 out of 5 stars

De buyer crepe blue steel pan

Firstly, I found the website by chance, searching for my pan .The price of the de buyer pan was competitive, I liked the fact the delivery was free, sometimes the delivery can vary greatly on some websites,which can bump the price up. I liked the website as well, clearly showing the details of the items. The item was very well packed with a big thanks for the purchase, giving personal touch and care to the item bought.
Many thanks, the pan is great as well, top notch.

June 20, 2025
Rated 5 out of 5 stars

A great firm to have dealings with

The company gave you the feeling that your order was valued. I have ordered twice now and each order came beautifully packed, making sure the items were safe and secure. There were little personal touches that made one feel the items were special and you were a valued customer . Thank you Lacbleu for the care you put into making your customers feel appreciated, just by taking your time to send products so beautifully .It was a pleasure to shop with you.

May 28, 2025

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