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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their craftsmanship and durability, with many expressing delight with their purchases. The delivery service is frequently mentioned as rapid and efficient, with items arriving well-packaged and secure, often with helpful updates. Reviewers also appreciate the excellent customer service, noting prompt and courteous responses to queries, and a feeling of being valued. However, some customers also noted minor issues, such as a product leaking despite no visible cracks, and one instance where a delivery required a signature without prior notification.

What people talk about most

Product

People report positive experiences with products, consistently praising their quality and design. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising products like knives and pans for... See more

Order

Consumers find the ordering process to be positive, with many reporting seamless online purchases and timely... See more

Service

Clients share positive opinions on service, consistently describing it as outstanding, quick, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good value and competitive pricing. Rapid delivery with good delivery updates from Lacbleu's chosen delivery partner. Smaller companies don't always come up on the first page of a Google search, a... See more

Rated 5 out of 5 stars

Absolutely gorgeous set of multi- coloured cutlery from the Laguiole by André Verdier range. They are a complete joy to look at - and make it really fun to set the table- the colours are beautiful, an... See more

Rated 5 out of 5 stars

Fantastic Company to deal with. Helpful and prompt response to queries. I purchased an Emile Henry Bread Box. Delighted with it. Arrived beautifully wrapped with no chance of damage in transit. I w... See more

Rated 5 out of 5 stars

The company gave you the feeling that your order was valued. I have ordered twice now and each order came beautifully packed, making sure the items were safe and secure. There were little personal tou... See more


Company details

  1. Wine Wholesaler and Importer
  2. Alcoholic Beverage Wholesaler
  3. Beverage Distributor
  4. Countertop Store
  5. Wine Store

Written by the company

Lacbleu UK is an independent vineyard and distributor, bringing beautiful wines from some of the finest regions of France to wine lovers worldwide. The original château in Bordeaux can trace its viticultural roots back over two hundred years to around the time of the French Revolution. Today, whilst we do maintain the tradition of growing our own wines on site, we mostly focus on curating a selection of wines from hand-picked vineyards throughout Bordeaux, Burgundy and surrounding regions that we sell under our global Lacbleu brand. Each year we ship around 60,000 bottles of French wine to customers around the world and have dedicated distribution centres in both London, UK and Shanghai, China.


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely delighted!

Absolutely delighted!
Ordered a lovely carving set, and as it was a present, I wrote them asking if an expedited dispatch would be possible. The reply from Oliver wasn’t just for them to send it out that day; but also with an even quicker shipping option, followed up by emails letting me know of the parcels whereabouts. Really fantastic customer service and product, highly recommended! Thank you!!

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

I brought 2 lovely Dutch ovens from…

I brought 2 lovely Dutch ovens from Lacbleu. They arrived in about 36 hours of being ordered. They were packed wonderfully and even thought they are ceramic, they arrived unscathed. Great products& I would recommend to Friends & Family.

February 27, 2025
Rated 5 out of 5 stars

Just what I wanted!

Following a long search for the “perfect” salt pig I found the Emile Henry one. Ordered immediately and received very quickly. Now exploring lots of interesting ideas on the Lacbleu site, and plan to visit the store soon

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Emile Henry Olive Oil Dispenser

Emile Henry Olive Oil Dispenser.
Having already purchased one from Emile Henry in Burgundy many years ago, we were looking for a matching second for an alternative oil. Thanks to Lacbleu UK and their prompt delivery we now have two.

February 18, 2025
Rated 5 out of 5 stars

Excellent customer service from Oliver…

Excellent customer service from Oliver when a gift I had ordered for my husband's birthday was misdelivered to the completely wrong address, same house number, but a local street some distance away. the houseowner kindly contacted the address on the package and Oliver made sure to let me know where the parcel was.
Good secure packaging, and the gift will be sure to delight - a fine jigsaw of the Wines of Spain.

February 15, 2025
Unprompted review
Rated 2 out of 5 stars

Very slow delivery

Packing good. Goods as described. Delivery timescale hopeless.

February 9, 2025
Lacbleu UK logo

Reply from Lacbleu UK

Hi Nigel! Thank you for taking the time to leave a review and sorry that you had to wait for your order to arrive. Our store was closed for a couple of weeks in January and, although we did try to make this clear with a notice on the homepage, and all delivery estimates were set to the 14th February, it is possible that it wasn't clear enough. In any case, we're happy you like the product and hope to serve you again!

Rated 5 out of 5 stars

Great company to buy from

Very informative website made ordering simple and the care that went into packing the two fragile ceramic products that I bought was excellent. They arrived in perfect condition and very quickly so are already in use making wonderful home made French baguettes and rolls !

January 14, 2025
Rated 5 out of 5 stars

Brilliant service and quality item

I needed to return an item after realising that I'd ordered the wrong knife. The quality was excellent - but I'd ordered a silver finish rather than brass and it was a present to match other knives and I wanted to get it right. The company were brilliant - very efficient and understanding.

December 20, 2024
Unprompted review

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