Lacesmatched Reviews 74

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Do not touch this fake website. They do not fulfil orders or send you any email order confirmations. If you send them an email they do not reply. Address given is a completely different business when... See more

Rated 2 out of 5 stars

Didn't review the reviews before ordering laces. No email communication but that said, the laces did arrive in around a week. Despite me matching the lacesvto my trainer type on the website, the laces... See more

Rated 1 out of 5 stars

Laces did not match adidas laces despite selecting the right shoes type on their website. Tried to return, no customer service details to contact. Just an email address that I received no response f... See more

Rated 4 out of 5 stars

There is no customer service, there is no confirmation of purchase email, there is no tracking number. BUT what there is, is a set of laces in the mailbox waiting for you after 5 days. I bought the la... See more

Company details

  1. Shoe Store
  2. Clothing Store

Information provided by various external sources

Laces Matched stocks a wide selection of premium replacement shoelaces. Shop shoe laces for trainers, gym footwear & shoes in various colours and sizes.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

74 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Laces came, eventually.

Laces did come, eventually. Got next day delivery and never turned up. Didn’t receive a confirmation email, and when they did turn up, bear in mind I had got a refund from Monzo for being scammed. They turned up, not even the colours I ordered. The beige was more like a greeny grey. Terrible quality. Also, they say they’re a British website but spell favourite like favorite. Should’ve been a massive give away.

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

100% scam do not use

100% scam do not use, no way of contacting them and no confirmation of emails, they will just take your money don’t make the same mistake

May 13, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, placed and order got no confirmation email, and they have ignored my emails. Took payment and delivered no laces. AVOID

April 20, 2024
Unprompted review
Rated 1 out of 5 stars

Don't use

Took ages to get laces delivered and then was sent the wrong ones. Have emailed, called and left messages. No response. Do not use.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Honestly I thought it was a scam I…

Honestly I thought it was a scam I emailed about confirmation on my laces I purchased heard no response but they then came the following day through the post. Would be nice to have confirmation of your order however I would Definitely order from here again 👍🏼

April 6, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT USE

SCAM DO NOT USE
I ordered laces without reading reviews, they took the money but then sent no follow up email. Also refused to reply to any form of communication I sent.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Very Surprised

Ordered and arrived about a week later. After reading the reviews just after I'd purchased, didn't think they'd arrive but pleased with quality of laces for my football boots

February 12, 2024
Unprompted review
Rated 2 out of 5 stars

Laces, but not matched

I was supposed to receive a replacement pair of laces for Adidas Gazelles. Took ages to arrive and when they finally arrived they were a different size, thickness and cheap nylon rather than cotton to match the originals. So not really a match after all.

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

Awful

Money taken, order email confirmed, no laces delivered, have written to them online and by email with no response. Doesn’t get much worse, avoid at all costs.

May 23, 2023
Unprompted review
Rated 1 out of 5 stars

order two pair of laces on 24th May

order two pair of laces on 24th May, still waiting for order to arrive, tried to make contact no answer, give them zero star rating if there was that option, trading standards should do something about this company, I will be making a report to trading standards, I know I'll not get my money back but it might stop other people loosing theirs, one unhappy customer

June 6, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of Nike laces on the…

I ordered a pair of Nike laces on the 22 of May, didn't get a confirmation email but had taken money from my account, sent multiple messages on the website, texts and personal messages didn't get any kind of response. Don't recommend

May 22, 2023
Unprompted review
Rated 4 out of 5 stars

Laces came quickly and exactly as…

Laces came quickly and exactly as described. Also came in biodegradable packaging, nice touch! Comms weren’t great and no email confirmation but very impressed with everything else. NOT A SCAM!

November 14, 2022
Unprompted review

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