Ladybirdplantcare Reviews 

164
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered for the first time recently. These have smashed through my pest issue, still some stragglers so have placed a second order which was to be expected. Delivery was clearly explained on t... See more

Rated 5 out of 5 stars

at my wits end, I found this company online and decided to give it a try (either that or throw out my houseplants!). I followed the instructions very carefully, and now I am gnat free! No more annoyi... See more

Company replied

Rated 5 out of 5 stars

Always had some much great advice and the product work brilliantly. Tessa is so patient with her answers and makes sure I have the right little beastie for the job. Last summer my garden was full... See more

Rated 4 out of 5 stars

The ladybirds arrived on time ready to feed! We have a mealybug problem on an vine plant in an conservatory. Within a day I noticed about 4 dead ladybirds on the ground dead. I wasn't sure whether t... See more

Company details

  1. General Store
  2. Garden Center
  3. Park

Written by the company

Keeping plant pests under control in a planet friendly way is no easy feat but the old way of working is a threat to our native bird and bee population and we need to do something different. Biological pest control is all about introducing natural predators and parasites to control garden pests. In a natural ecosystem nearly every creature is food for something else and biological pest control is the act of boosting the population of a pest’s naturally occurring predators.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.7

All reviews

(164)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well done!

Thank you very much for the bottles of plant invigorator and soft soap. Well wrapped and speedy delivery. Could not be better! Linda from Norfolk

November 25, 2020
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Reply from Ladybirdplantcare

Thank you Linda, I'm always so please when people compliment the packaging!

Rated 5 out of 5 stars

I ordered your winter feed for the citrus trees

I ordered your winter feed for the citrus trees I have. It was very simple and easy to apply. I hope to see great results in the Spring when I bring them out of the greenhouse.

November 15, 2020
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Reply from Ladybirdplantcare

Sorry for the delay to your order Sara, I hope it works a treat!

Rated 5 out of 5 stars

Will be a returning customer 😁

Arrived alot earlier than I thought it would. Predators were alive and kicking on arrival. I had to hold on to them for about 3-4 days so I followed storage instructions and still very busy in capsule when used days later. Will be using this service on a regular as control and prevention. Thanks.

November 10, 2020
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Reply from Ladybirdplantcare

Thanks for your feedback, looking forward to helping you in the future.

Rated 5 out of 5 stars

Great service as always I never have…

Great service as always I never have any reasons for complaints I have used ladybird plantcare for over 10 years experts in their field and are always willing to advise with problems you may have a great team.

November 9, 2020
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Reply from Ladybirdplantcare

Thank you so much, your feedback and loyalty is very much appreciated.

Rated 5 out of 5 stars

Reliable company

As always, a prompt delivery. I saw whitefly on some plants I’d brought inside so needed a biological control. Used these before and they work brilliantly.

November 6, 2020
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Reply from Ladybirdplantcare

Thanks for your continued support.

Rated 3 out of 5 stars

Disappointed but a partial refund helps

I have used nematodes for leatherjackets from Ladybird for the past four years and had no difficulty whatsoever in mixing the solution. This year it was different. The nematodes would not fully dissolve into a workable solution and although I used a more coarse rose than previously the undissolved part of the solution repeatedly formed (almost like ice) inside the rose. Thus watering took an exceptionally long time. Both packets that I bought had the same characteristics and may have been sourced from a different supplier to the one used previously. Unfortunately because of this experience I will have to search elsewhere for my next supply. Following email exchanges with Ladybird I have now received a 50% refund. Ladybird confirmed that the packets were from a different supplier but were said to be a superior product. I just hope that enough nematodes went through the rose of my watering can to do the job I wanted them to do. However Ladybird have given me a partial refund and I do thank them for that. Thus I will change my rating slightly upwards.

October 8, 2020
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Reply from Ladybirdplantcare

Hello David,

I wish you'd got in touch with the problems you experienced. I'd be happy to replace your order or speak to you about the problems you had. Please get in touch so we can try and resolve the issue for you.

Tessa
Ladybird Plantcare

Rated 5 out of 5 stars

Broken on receipt

Broken on receipt. I have never had Ladybirdplantcare problems before, but on this occasion there was damage to the delivery box. It was plastic and just posted in a thin plastic envelope. The box lid split, water appears to have got in and the whole lot (usually dusty material) was in clumps and looked weird. Such a shame. I have photos of all this.
I was going to order nematodes for the beds but now do not feel very confident!
UPDATE: within 30minutes of posting this review I received a message form LadyBird saying they will sort out a replacement delivery - hence now 3* not 1*!
5* they are sending a refund same day. I will get them another chance as have used many times before no problems!

October 5, 2020
Unprompted review
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Reply from Ladybirdplantcare

Hello

I am sorry this has happened, if you contact us directly via plantcare@ladybirdplantcare.co.uk we will arrange an immediate replacement.

Apologies again
Tessa
Ladybird Plantcare

Rated 5 out of 5 stars

Rapid delivery by first class post

Rapid delivery by first class post. Product well sealed and instructions good. Ordered from Ladybirdplantcare after competitor's product failed to arrive twice after told it had shipped.

October 3, 2020
Unprompted review

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