Lafayette Photography Reviews 586

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the overall experience pleasant. Many people highlight the exceptional quality of the photographs and products, often noting the beautiful results and the care taken in capturing memorable moments. The service is frequently described as efficient and well-organized, with many appreciating the quick delivery of photos and the ease of the process. However, some customers also noted issues with the quality of certain photos, describing them as out of focus or poorly mounted. A few other people also felt that the service was not up to par, mentioning that the photographer rushed the session or that the final prints were not centered correctly.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the exceptional and high-quality... See more

Service

Users describe positive interactions with service, highlighting the professionalism and helpfulness of staff.... See more

Product

Consumers generally find the product to be of high quality. Many reviewers praise the excellent quality of... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Lafayette produce the most beautiful photographs of our kids from their school. There was an issue that I had which was also resolved so quickly and with such kindness on Emma's part. Havi... See more

Company replied

Rated 5 out of 5 stars

We ordered online which was straightforward. We had an issue with delivery (problem with the post, not the company's fault) but Emma was brilliant at sorting it out. She arranged for replacement print... See more

Company replied

Rated 5 out of 5 stars

My son had his graduation in Maynooth University. His photos were taken by Lafayette. I have to say the girl taking them was excellent I can't remember her name she was so good, she did not rush us, s... See more

Company replied

Rated 5 out of 5 stars

Lafayette Photography were amazing made my son’s graduation so special. The photographer caught his essence perfectly. The photo’s are exceptional quality and their package deals made it affordable so... See more

Company replied


Company details

  1. Photography Service
  2. Aerial Photographer
  3. Photographer
  4. Photography Studio

About Lafayette Photography

Written by the company

Lafayette Photography has been trading since 1880 and is the oldest photography company in in the world still trading today.

We are Ireland and Northern Ireland’s leading academic and commercial photographers, and now growing steadily in Great Britain. Our photographers are experienced in all types of photography from commercial, headshots, large events, graduation and school photography. With our large team of photographers covering a broad range of specialisms, supported by our skilled editing and administrative team, we are well positioned to offer the right photographer, for your particular assignment.

Frame Shop
School Enquiry Form
Contact Us

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

586 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great quality photos

I had a very positive experience with the photographer, and the pictures came out beautifully 😍😍 10/10 Quality & service!

April 7, 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Em,

Thank you for your feedback! We are delighted to hear this.

Kind regards,
Lafayette Photography

Rated 3 out of 5 stars

Its very simple i have not received my…

Its very simple i have not received my photo yet, so i am not happy.

April 7, 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Eugene,

Thank you for reaching out.

I have checked the tracking on your account and can confirm that your order is currently en route this morning.

Please note that your order was dispatched at the beginning of the Easter Bank Holiday, during which An Post does not operate. This may have caused a slight delay in transit.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Photos are perfect as always

Photos are perfect as always, top quality..would highly recommend

March 27, 2026
Lafayette Photography logo

Reply from Lafayette Photography

Many thanks, Robert!

So great to hear this.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Great customer service

Had a slight issue but literally rectified within 24 hours in a prompt and professional manner. Replacement sent within 24 hours. Emma was lovely to deal with. Happy with product. Thank you

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, had previously ordered framed prints and wanted the same option again and Emma was amazing at helping me to achieve this

Received my order promptly and efficiently and absolutely delighted with finished photos

Would highly recommend 👌

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Out of focus and poorly mounted

Matriculation photo for my daughter's college out of focus and poorly mounted, not flat. Strange scrolls surrounding the text that look inappropriate. Website is confusing and difficult to navigate.
Disappointing experience.

March 8, 2026
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

We are sorry that you are disappointed with your order.
The College supply the artwork and the scrolls are a Cambridge Tradition for every College.
We apologise for the mount being damaged, we will supply a new order as soon as possible.
Thank you
The Lafayette Team

Rated 5 out of 5 stars

Great service speedy delivery and good…

Great service speedy delivery and good quality product thank you again

March 2, 2026
Lafayette Photography logo

Reply from Lafayette Photography

Hi Nick,

Thank you sharing your feedback. It is greatly appreciated!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

The company is fantastic with very…

The company is fantastic with very lovely and well trained staff.

Please keep doing what you are doing and keep improving.

I am okay with the service received overall.

February 28, 2026
Lafayette Photography logo

Reply from Lafayette Photography

Thank you very much for your very kind review. It's much appreciated!

Rated 5 out of 5 stars

"Exceptional Graduation Memories: Lafayette Photography's Perfect Capture and Outstanding Service!"

Lafayette Photography were amazing made my son’s graduation so special. The photographer caught his essence perfectly. The photo’s are exceptional quality and their package deals made it affordable so I could share them with my large family. Thank you taking your time in capturing our memorable moments. The after service was fantastic I spoke to Nicola who was just a call away she was brilliant through ordering and delivery she is amazing. Lafayette you are all amazing thank you.

February 19, 2026
Lafayette Photography logo

Reply from Lafayette Photography

Thank you so much for your kind review. We are so happy that you are pleased with your order and the professionalism of our Staff.
The Lafayette Team

Rated 5 out of 5 stars

Top class service!

My son had his graduation in Maynooth University. His photos were taken by Lafayette. I have to say the girl taking them was excellent I can't remember her name she was so good, she did not rush us, she made sure we were all standing in the right place.

December 30, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Betty,

Thank you so much for taking the time to share your feedback.

I will be sure pass your kind remarks over to the photographer working with you this day.

Warm regards,
Lafayette Photography

Rated 1 out of 5 stars

Poor service

We ordered my daughter's matriculation photographs but had problems with Lafayette's web site. We then had to contact them by phone, which is expensive as we live abroad, and it took a number of attempts before we could finally place our order. It was a problem with Lafayettes ordering system, not ours, which they admitted it was not our fault. Unfortunately, the lady who took our calls was extremely rude, which soured our whole experience. I guess they have the monopoly, and it shows in their "customer service".

October 27, 2025
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

We apologise for the miscommunication and the frustration in using our website. We try to make the website as user friendly as possible and will endeavour to improve this experience for any future orders.
Thank you for your feedback. Please email us directly on info@lafayettephotography.com with your order number and we will look into this.
Thank you

Rated 5 out of 5 stars
Lafayette Photography logo

Reply from Lafayette Photography

Hi Ali,

Thank you for sharing your experience! We greatly appreciate it.

Kind regards,
Lafayette Photography

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