Lafayette Photography Reviews 

607
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their purchases. Customers consistently praise the exceptionally friendly and professional staff who guide everyone through the routine with complete ease, making photo sessions very comfortable. Consumers also highlight the outstanding product quality, beautiful custom framing, and prompt delivery services that always arrive securely and carefully packaged. However, some customers also noted occasional problems concerning photo quality, mentioning instances where images arrived out of focus or were incorrectly printed. A few people were additionally dissatisfied when receiving incorrect photo formats or dealing with unhelpful communication from support representatives during their order.

What people talk about most

Staff

Users describe satisfaction with the professional and helpful staff. Consumers frequently highlight the... See more

Service

Customers consistently note positive experiences with service, highlighting friendly interactions,... See more

Product

Reviewers highlight positive aspects of product, noting great photo quality and fast delivery. Consumers... See more

Quality

People report positive experiences with quality, highlighting that the photographs are of exceptional... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and excellent packaging. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service, photographs and framing absolutely perfect. Arrived quickly and extremely well packaged. I ordered 3 products but wasn’t able to select my chosen photograph for the walnut framed photograph.... See more

Rated 5 out of 5 stars

The team at Lafayette produce the most beautiful photographs of our kids from their school. There was an issue that I had which was also resolved so quickly and with such kindness on Emma's part. Havi... See more

Company replied

Rated 5 out of 5 stars

We ordered online which was straightforward. We had an issue with delivery (problem with the post, not the company's fault) but Emma was brilliant at sorting it out. She arranged for replacement print... See more

Company replied

Rated 5 out of 5 stars

My son had his graduation in Maynooth University. His photos were taken by Lafayette. I have to say the girl taking them was excellent I can't remember her name she was so good, she did not rush us, s... See more

Company replied


Company details

  1. Photography Service
  2. Aerial Photographer
  3. Photographer
  4. Photography Studio

About Lafayette Photography

Written by the company

Lafayette Photography has been trading since 1880 and is the oldest photography company in in the world still trading today.

We are Ireland and Northern Ireland’s leading academic and commercial photographers, and now growing steadily in Great Britain. Our photographers are experienced in all types of photography from commercial, headshots, large events, graduation and school photography. With our large team of photographers covering a broad range of specialisms, supported by our skilled editing and administrative team, we are well positioned to offer the right photographer, for your particular assignment.

Frame Shop
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

607 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(607)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my purchase and…

Very happy with my purchase and excellent customer service from Lafayette Photography. Thank you so much.

December 17, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Fidelma,

Many thanks for sharing your experience with us. We greatly appreciate your feedback.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Presence

Presence , functionality and great execution

December 14, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Bernadette,

Many thanks! I am glad to know the service met your expectations.

Kind regards,
Lafayette Photography

Rated 4 out of 5 stars

Efficient service

Efficient service. Helpful photographer. Just a bit on the pricy side.

December 13, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Cecila,

Many thanks for your feedback! It is most appreciated.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Quick and efficient on the day

Quick and efficient on the day

November 18, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Joanne,

Thank you for sharing your feedback! We greatly appreciate your time.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Neenaw

Easy booking system, value for money. Photographer on the day was very professional and put us at ease. Gave us time to enjoy the experience, thank you!

December 14, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Siobhan,

Thank you for the glowing review. We are delighted to know the photographer was welcoming and accommodating to you.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Very efficient and professional service…

Very efficient and professional service with quality production prints!

December 13, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi S,

Thank you kindly for the wonderful review. We greatly appreciate your feedback.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Reprinted

Initially, my order (to singapore from the uk) was damaged and an order was missing. The customer service was incredibly quick to reply and sent over a new batch quickly. They arrived yesterday in perfect condition with nice quality photos. I want to thank them for their quick service and I’m very thankful they sent out a new copy despite the the damage probably coming from the courier.

December 11, 2025
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

Hi Nick,

Many thanks for your feedback! I am delighted to know the issue faced was resolved in a prompt and timely manner.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Very efficient and streamlined operation

Very efficient and streamlined operation

October 30, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Deborah,

Thank you for sharing your experience! Happy to know it was smooth from beginning to end.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Great experience would highly…

Great experience would highly recommend, warm and friendly on the phone but very professional and photographs where brilliant

December 5, 2025
Unprompted review
Lafayette Photography logo

Reply from Lafayette Photography

Dear Customer,

Thank you kindly for the wonderful review. I am delighted to hear that our staff were welcoming and accommodating to you on the day and afterwards.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Amazing photos

Amazing photos, high quality, quick delivery.Love it

December 9, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Anna,

I greatly appreciate your feedback, thank you for taking the time to share this with us.

Kind regards,
Lafayette Photography

Rated 4 out of 5 stars

Great Service

Great help provided with the editing of my photographs. Quick delivery too. Thomas O' Rourke very helpful and able to answer any queries.

December 8, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Lorraine,

Thank you for the lovely review. I will be sure to pass your kind remarks over to Thomas!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Lafayette are amazing

Lafayette are amazing!
Didn’t have to worry about taking photos because we had Lafayette pre booked.
Fabulous pics to choose from in my digital gallery.
Beautiful backdrop and extremely clear and centred photographs.
Reasonably priced.

December 5, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Anna,

Thank you for the 5 star review! It's fantastic to know you were happy with the service provided from beginning to end.

Kind regards,
Lafayette Photography

Rated 2 out of 5 stars

Not great service or quality this time

Not great service or quality this time

December 1, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Julie,

I sincerely apologise for the delay in receiving your order. Please reach out to us at info@lafayette.ie should we be able to improve your satisfaction with the prints received.

I would like to ensure that you are happy with your photos as they are important memory for you, I totally understand that.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Brilliant!!

December 1, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Olla,

Thank you very much!

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Quality good

The staff was very helpful , when I phoned up about my order as it hadn't arrived

November 30, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Hi Katrina,

Thank you for your feedback! I do apologise for any delay in receiving your order but I am glad to hear our team were prompt on resolving the matter.

Kind regards,
Lafayette Photography

Rated 5 out of 5 stars

Honestly an amazing experience

Honestly an amazing experience! The photographer knew exactly what to do and how to guide us all in order to create the most beautiful graduation pictures! Better than I could’ve ever imagined! Will definitely use this service again!

November 29, 2025
Lafayette Photography logo

Reply from Lafayette Photography

Many thanks, Olivia!

It is our pleasure to help capture these important memories for you and customers alike.

Kind regards,
Lafayette Photography

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