La Femme Wanderer Reviews 334

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 199 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the customer service for being responsive and helpful, often resolving issues promptly and offering flexible solutions for returns or sizing problems. Many also appreciate the quality of the clothing and the overall style, finding items true to their description and good value. However, some people were dissatisfied with the return policy, noting that returns often need to be sent to China, incurring high shipping costs that can exceed the item's value. There are also recurring concerns about product quality and sizing, with some customers receiving items that differ significantly from website images, are made of cheap materials, or have inconsistent sizing, often running small.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. While some customers praise the great quality of items,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express disappointment, citing poor quality, cheap... See more

Order

Clients share ambiguous opinions on order experiences. Many express satisfaction, praising the ease of... See more

Return policy

Reviewers express significant dissatisfaction with the return policy. Many customers report that returning... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company kept me informed of the delivery status throughout the process which was great. I ordered the 'Oversize Wool coat' in small. Unfortunately it was a bit big for me but the I love the quality... See more

Company replied

Rated 4 out of 5 stars

I ordered 3 items from La Femme Wanderer. The size was correct for me. The sweater and the blouse was in colors as it was on internet shop. Unfortunately the blazer was made from very thin material a... See more

Company replied

Rated 4 out of 5 stars

I ordered two long coats, both of which are lovely - true to description and size. Unfortunately, I ordered polyester and not wool, so the material does not agree with me. I contacted customer service... See more

Company replied

Rated 4 out of 5 stars

La Femme Wanderer company kept me updated at every step of the delivery. The clothes are good quality with a minimal style, and each item comes in its own packaging — I loved it! The only thing to be... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

La Femme Wanderer is your go-to destination for elegant and chic women’s clothing, offering timeless pieces that blend sophistication with modern style. From tailored workwear to effortlessly chic essentials, our collections are designed to elevate your wardrobe with refined, versatile outfits. We focus on quality and detail, empowering women to express their unique style with confidence and ease.


Contact info

2.9

Average

TrustScore 3 out of 5

334 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 48% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Prompt, positive response

Happy to say I had an immediate response from Le Femme following my previous review. They have fully refunded the payment I made for the two items I wasn’t happy with and will buy from them in the future.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

It was very disappointed and very bad…

It was very disappointed and very bad quality.
had to pay the shipping fees for the return myself.

April 1, 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We strive to provide quality products and a smooth return process, and we regret that this was not your experience.

We’re currently reviewing our return policy to better serve our customers. Please feel free to reach out to our support team at info@lafemmewanderer.com, and we’ll do our best to make things right.

Your satisfaction is very important to us, and we appreciate the opportunity to improve.

Rated 4 out of 5 stars

I had a great experience with this…

I had a great experience with this shop! I reached out about returnering a order, and their customer service was incredibly kind and responsive. They quickly processed a refund and even let me keep the item. I really appreciate the smooth and thoughtful service—highly recommend!

April 15, 2025
Unprompted review
Rated 4 out of 5 stars

I purchased a number of items

I purchased a number of items. The items I kept were of good quality and fit. The return process was easy and efficient. My refund was quick to be returned.
My suggestion for improvement is sizing. Your xl fits like a medium or large perhaps make an xxl to fit larger frames.

May 15, 2024
Unprompted review
Rated 3 out of 5 stars

Didn’t receive my order

I ordered a pair of trousers in March, they were dispatched but I never received them 3 weeks later. After sending an email asking where my order was, only then was I informed that they were out of stock and they didn’t know when the item would be back in stock. I got a refund but disappointed I didn’t get my order.

March 22, 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re sorry to hear about your experience. Our team has reached out to you to make things right, and we truly hope to resolve this for you. Your satisfaction is important to us, and we appreciate the opportunity to improve.

Rated 2 out of 5 stars

Very disappointed

Very disappointed with the quality of items ordered.
Elegant Bishop Sleeve Draped Top - This item arrived squashed into a bag for a garment half the size. It’s made of cheap satin material - if the website had stated it was satin I wouldn’t have ordered it! Oh and the buttons in the cuffs are plain red shirt buttons not pearl decorated ones as in the website photo.
Bohemian Style Triple Layer Pearl Necklace - disappointment again. Website shows a necklace of varying sizes if pearls making up the three strand necklace - not on the one that was delivered to me they are all the same diameter and each strand is linked to the next with a thin gold coloured metal bar - the picture in the website shows they are separate strands and not linked together.

April 3, 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry for the inconvenience caused. Please know that your satisfaction is our priority, and we’re doing everything we can to make things right. Kindly reach out to us at info@lafemmewanderer.com, and our team will be happy to assist you and resolve the issue promptly.

Rated 5 out of 5 stars

Very serious

Very serious. The item didn't suit me and given the low price they offered me a refund without a return (which would have cost more than the dress). I appreciated the speed of their response.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Return policy was seamless!!

One of three items I ordered I had to return and the experience was seamless. The customer service is great. Got a response right away and the issue was resolved! Good information if you're thinking of purchasing any items and I must say you can't be at the prices for quality items!

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

Bad quality and returns policy

Same as most reviews. Unclear return policy. Youve got to send back to China in 14 days, which will cost more than the purchases. They also said theyve sent me a returns label and still havent. I also emailed them saying theres marks on the clothing and still heard nothing back.

April 7, 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re really sorry to hear about your experience and thank you for sharing your feedback. That’s definitely not the level of service we strive to offer.

If your item arrived with any marks or defects, we would be more than happy to make it right — including a refund with no need to return the product and no cost to you.

We also apologize if the return label was mentioned but not received — that’s on us, and we’re actively working to improve our communication.

Please send us photos of the item so we can assist you as quickly as possible. We truly appreciate your patience and would love the chance to resolve this.

Rated 2 out of 5 stars

This order was disappointing

This order was disappointing. I ordered a striped tee shirt that turned out to be a polyester jumper. And a flowing cream jumper that was small and not flowing. The communication and delivery were in contrast excellent.

April 5, 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re truly sorry for the inconvenience caused. Please know that your satisfaction is our priority, and we’re doing everything we can to make things right. Kindly reach out to us at info@lafemmewanderer.com, and our team will be happy to assist you and resolve the issue promptly.

Rated 2 out of 5 stars

Disappointed.

Clothes received. One item fitted the other needs to be returned as too small and not as described. Description stated cotton & linen however the item is 100% polyester. Customer services quick to respond but won’t be ordering from them again.

April 4, 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

Thank you for your feedback. We’re sorry to hear that one of the items did not meet your expectations. We strive to provide accurate product descriptions and sincerely apologize for any discrepancies. We’re glad our customer service team was able to assist you promptly, and we truly regret that your experience has led to this decision. Your comments have been noted, and we’ll continue working to improve. If there’s anything more we can do to make this right, please don’t hesitate to reach out.

Rated 1 out of 5 stars

I have not received my clothes and will…

I have not received my clothes and will be disputing my credit card charge. I haven’t been able to reach anyone at customer service

March 19, 2025
La Femme Wanderer logo

Reply from La Femme Wanderer

We understand your concern and want to assure you that your order is on the way. Our team has already provided tracking details in the chat, and we appreciate your patience. If you need any further assistance, please feel free to reach out—we’re happy to help!

Rated 1 out of 5 stars

I received my clothes

I received my clothes. They don’t fit. The return policy is horrible. I’m supposed to send the cloths back to china within 14 days. Right. I had to contact the company to even get the information. Why not send them back in the US where they shipped from. I will NEVER order something from this company again. I’m VERY unhappy.

March 24, 2025
Unprompted review
La Femme Wanderer logo

Reply from La Femme Wanderer

We’re sorry to hear that your experience did not meet your expectations. We strive to provide clear return instructions and assist our customers throughout the process.

Please email us at info@lafemmewanderer.com, and we’d be happy to review your return request and see how we can assist you further. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.

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