Nice people & everything went well. Very responsive 24/7, answered every question immediately!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was good. I was given a fair price and was happy with the offer.
Company replied
Very nice and helpful. Answered any questions self or family had. Only thing I don’t like is we don’t get our tickets until the day before. Other then that worked well with us and got us really great... See more
Company replied
Had to get a last min ticket from LA to SF and was able to get Alaska airlines half the price!
Company replied
Company details
Written by the company
Our commitment to our clients does not end once they have booked a trip. We continue to stay in touch with them during their journey, after they return, and even between trips. We focus on building lasting relationships with our clients rather than treating them as just another commission. We train our professionals to assist passengers with kindness and care, treating them like friends and valued members of the Lafe Travel family, rather than simply performing a duty.
Contact info
14710 Madison Trace Cir, 40245, louisville, United States
- +1 866-886-0836
- support@lafetravel.com
- lafetravel.com
4.3
Excellent
878 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stayed on the phone and helped me with…
Stayed on the phone and helped me with everything
December 19, 2024
Unprompted review
Reply from lafetravel.com
Hi Anna,
Thank you for your time to write such an amazing review. Looking forward to assisting you again for your future bookings.
Regards,
LafeTravel
Nadalia Gomes was very helpful and…
Nadalia Gomes was very helpful and informative. She was able to get the tickets I needed for my flight.
December 12, 2024
Unprompted review
Reply from lafetravel.com
Hi Nilaja,
Thank you for sharing your feedback. We look forward assisting you in your future bookings.
Regards,
LafeTravel
Natalia was a great help
Natalia was a great help, though the flights I had booked were no longer available she was kind to call and check for other options for me. She guided me with the whole process and was very patient.
November 30, 2024
Unprompted review
Reply from lafetravel.com
Hi Alejandro,
Thank you for taking out time to write such an honest review. We keep updating our inventory with new offers and deals so do not hesitate to reach out to us anytime. We look forward to seeing you again.
Regards,
LafeTravel
Big Scam, try to charge us x 2 to have a place
Book 2 tickets at a good price but they call us 24h after to told us that the flight is overbooked and not possible to have it. Offer us a another flight x2 the Price and try to force the sell saying it’s not refundable. BIG SCAM
November 28, 2024
Unprompted review
Thanks for these first time to travel…
Thanks for these first time to travel with you. Hope to call you soon
November 25, 2024
Unprompted review
Reply from lafetravel.com
Hi Sandra,
We hope your first experience with us went well and you enjoyed your trip. Do let us know if in case you need any further assistance in your current and future bookings.
Regards,
LafeTravel
Wonderful experience
Lafetravel was a wonderful experience and very good price. The agent was diligent and very nice.
November 7, 2024
Unprompted review
Lafetravel was a wonderful experience…
Lafetravel was a wonderful experience and very good price. The agent was diligent and nice.
November 7, 2024
Unprompted review
perfect service and costumer care
perfect service and costumer care
November 7, 2024
Unprompted review
Reply from lafetravel.com
Hi Andre,
Thank you for your time to write such an honest review. We assure to have more easy payments process in future as we always align ourselves on improvising our all processes. Thanks again for your advice and we look forward to seeing you again.
Regards,
LafeTravel
Reply from lafetravel.com
Hi Yelani,
Thank you for your time to write such amazing feedback. We hope assisting you again for your future bookings.
Regards,
LafeTravel
A young lady named Natalia was very…
A young lady named Natalia was very helpful although she has very soft voice but was able to complete the process. I would recommend anyone to check with Lafetravel.
October 21, 2024
Unprompted review
Reply from lafetravel.com
Hi Peleseti,
Thank you for your time to write such an amazing feedback. We hope assisting you again for your future bookings.
Regards,
LafeTravel
Travelling during US Thanksgiving made…
Travelling during US Thanksgiving made things a bit more difficult but Esteban guided me through all my alternatives in a very professional and polite way. In the end everything work out very well. His service was terrific.
October 15, 2024
Unprompted review
Reply from lafetravel.com
Hi Bob,
Thank you for your time to write such amazing and honest feedback. We hope assisting you again for your future bookings.
Regards,
LafeTravel
perfect communication
perfect communication, attention and kindness
October 12, 2024
Unprompted review
Reply from lafetravel.com
Hi Ana,
Thank you for your time to write such amazing feedback. We hope assisting you again for your future bookings.
Regards,
LafeTravel
The process was a bit complicated but…
The process was a bit complicated but our agent Natalya who works with LafeTravel really helped us through it all. She was really helpful, thanks to her!
October 10, 2024
Unprompted review
Reply from lafetravel.com
Hi Cynthia,
Thank you for your time to write such amazing feedback. We hope assisting you again for your future bookings.
Regards,
LafeTravel
Great service !
Natalia was great. She was super patient with us and helped us find the best offer. She was also very professional and made herself available for us if we had any questions!
October 9, 2024
Unprompted review
Reply from lafetravel.com
Hi Tina,
Thank you for your time to write such amazing feedback. We hope assisting you again for your future bookings.
Regards,
LafeTravel
Nathalia!
Nathalia!
She took the time, 3 days to help us!
She called and helped the best that she could!
She turned a bad experience into a good one!
Thank you
October 9, 2024
Unprompted review
Reply from lafetravel.com
Hi Karen,
Thank you for your time to write such amazing feedback. We hope assisting you again for your future bookings.
Regards,
LafeTravel
Surprise
This travel service would be for those that are flexible and ready for surprises . My last booking vancouver to Mexico city was promoted with a price ( 600) all requirement needs to be read before you accept their condition of fake price. Booking replied but not confirmation, this is done with a 2nd call where the price sudently gets 50 to 60% more as they try to search for one . (1080) As your initial and information on credit card has been compromised you try to maintain calmness . on top they called me to make it in two transaction, but on the first is all price taxes in the second amount is something extra. Should you need to change date you realized it is the very basic , and you would be paying another full flight . A long international flight with one carry on included . So if a star could be dropped I would place it as such .
September 29, 2024
Unprompted review
Natalia gomez me atendio
Natalia Gomez de agencia lafe travel me atendio muy bien
October 1, 2024
Unprompted review
Late travel help me with booking last…
Lafe travel help me with booking last minute and are very fast and efficient. I recommend 100 percent
October 1, 2024
Unprompted review
Great and fast service.
Great and fast service. The staff was incredibly and made sure all my needs were met.
September 25, 2024
Unprompted review
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