LA Garden Supply + Hydro Reviews 105

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We are starting a non-profit permaculture learning site. Plantplants.org. We are growing blackberries, elderberries, gooseberries, and raspberries. We cleaned up a 20 acre site with 10,000 tires a... See more

Rated 5 out of 5 stars

Customer service was AAA and my order was handled professionally which the guys there went above and beyond to make sure all details were worked out. Most definitely will be doing future business and... See more

Rated 5 out of 5 stars

Excellent service. Unfortunately, we are not able to use the product purchased for Hydroponic farming because there was coloring added to the product. I used a different vendor to reorder with a hi... See more

Company details

  1. Hydroponics Equipment Supplier
  2. Garden Building Supplier
  3. Garden Center

Written by the company

LA Garden Supply + Hydro is the largest hydroponic store in Los Angeles. We carry a wide-selection of premium hydroponic, lighting, and nutrient products for commercial and home grows. When it comes to our product selection, our philosophy is if it doesn’t work, we don’t carry it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The promptness of the customer service

The promptness of the customer service, even when addressing problems and issues with delivery was extremely responsive. I felt like our needs were considered and valued. I would shop with LA Garden Supply again based on this experience.

June 9, 2019
Unprompted review
Rated 5 out of 5 stars

Customer service AAA

Customer service was AAA and my order was handled professionally which the guys there went above and beyond to make sure all details were worked out. Most definitely will be doing future business and you should too. Awesome pricing, knowledgeable staff and fast shipping.

June 8, 2019
Unprompted review
Rated 3 out of 5 stars

The shipping cost was quite high and…

The shipping cost was quite high and hidden until after the purchase was made, and there was no way to choose a less expensive option. Made it feel like a rip-off since it was out of our control. Otherwise fine - item was as described and delivered on time.

May 20, 2019
Unprompted review
Rated 1 out of 5 stars

find another supplier

you cancelled my order for no reason after waiting. Your company sucks in the category of service...............................

May 7, 2019
Unprompted review
Rated 1 out of 5 stars

disappointed and discouraged first time customer

ordered product that showed to be in stock and was charged for then later got an email stating it was out of stock and a credit would be issued. why don't you save me, you, and anyone else this disaster by maintaining correct inventory on items?

April 27, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look