LAGO - Kortrijk Weide Reviews 2,142

TrustScore 3.5 out of 5

3.4

Nelson Mandelaplein 19, 8500 Kortrijk, West-Vlaanderen, BE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Le parking face à la piscine ce sont des grands voleurs ,ils nous disent qu'on en aura pour un maximum de 3euros de parking le temps d'aller à la piscine résultats 9euros de parking

Company replied

Rated 4 out of 5 stars

Great swimming pool but horrible cafeteria, We enjoyed the visit and kids had great fun. however the cafeteria made it unpleasant when we had to wait 2 hours for our food.

Company replied

Rated 5 out of 5 stars

“As a family group, we had a great time at Lago swimming pool! The staff was very helpful and cooperative. In particular, the Asian rescue man was very nice and helped me out a lot. I would also like... See more

Company replied

Rated 2 out of 5 stars

The staff were really rude to us and they showed a special treatment to some people they obviously already knew. Also there were worms on the stairs to the water slides

Company replied


Company details

  1. Aquatic Centre
  2. Amusement Park
  3. Public Swimming Pool
  4. Recreation Center
  5. Recreational and Vacation Camps

About LAGO - Kortrijk Weide

Written by the company

--------------NEDERLANDS---------------

Wil je even ontsnappen en genieten van een heerlijk vakantiegevoel? Reis dan af naar één van de LAGO zwemparadijzen. Klaar voor een spetterende zwemuitstap met het hele gezin?!

Zon of regen? In de subtropische zwembaden van LAGO is het altijd 30°C en dankzij het uitgebreid binnen- en buitenaanbod valt je uitstap nooit in het water!

Jong én oud beleven eindeloze waterpret in de spectaculaire waterglijbanen, wildwaterbanen en golfslagbad.

De allerkleinste wateravonturiers leven zich uit in de fantastische waterspeeltuinen. Het water in de kinderbaden is heerlijk warm. Dankzij de interactieve speelelementen ontdekken peuters en kleuters spelenderwijs de wondere waterwereld.

Uitblazen kan in de wellness met sauna's, hamam en warme lagune met whirlpool. En wat is er leuker dan bij valavond nog een duik te nemen in het verwarmd buitenbad? Zelfs tijdens de wintermaanden kan je genieten van een rustige zwembeurt in openlucht.

In verschillende subtropische zwembaden van LAGO kan je deelnemen aan exclusieve virtual reality belevingen. Tijdens het VR-snorkelen zwem je net zoals op vakantie tussen zoetwatervissen, of zelfs haaien! In de virtual slide glij je met een VR-bril in de bandenglijbaan door 3 fascinerende virtuele werelden.

Tijdens vakanties zijn er nog meer spannende activiteiten in het zwembad of op de ligweide. Opblaasbare attracties zoals wipe-outs, buikschuifglijbanen, hindernisparcours, ... zorgen voor extra uitdaging en plezier.

Honger of dorst gekregen van al dat ravotten in het water? Op het zwemmersterras eet je net zoals op vakantie in badkleding. Na je pauze kan je onmiddellijk weer de waterpret induiken.

Dit is toch een zalig dagje vakantie! En wat dacht je ervan om dit gevoel nog even vast te houden? Schuif na je zwembeurt aan tafel in het Rest-eau-café om nog na te babbelen. De kindvriendelijke brasserie heeft een menukaart gevuld met dagverse en lekkere gerechten die iedereen smaken. Terwijl je van je aperitief geniet, leven je kinderen zich nog verder uit in de binnen- en buitenspeeltuinen.

TIP! Wacht niet op het weekend of vakantie om te genieten van waterpret en plezier. Ook tijdens de schoolweek zijn onze subtropische zwembaden voor jou geopend.

Je vindt altijd een LAGO zwemparadijs dichtbij huis. Ontdek hier alle locaties.

Wij zorgen voor maximale toegankelijkheid!

  • 7/7 dagen geopend met ruime openingsuren.
  • Uitgebreide faciliteiten voor ouders met jonge kinderen (familiekleedkamers, babydouche, verschoningskussens...)
  • Voorzieningen en gratis begeleider bij personen met een beperking die over een EDC-kaart beschikken.
  • Bestel je tickets snel en eenvoudig via de webshop

-----------------FRANCAIS----------------

Envie de vous évader et de vivre une merveilleuse sensation de vacances ? Rendez-vous dans l'un des centres aquatiques LAGO. Prêt pour une baignade éclaboussante avec toute la famille ? !

Soleil ou pluie ? Il fait toujours 30°C dans les piscines subtropicales de LAGO et grâce à la vaste offre intérieure et extérieure, votre voyage ne tombera jamais à l'eau !

Petits et grands peuvent vivre des plaisirs aquatiques sans fin dans les toboggans spectaculaires, les cours d'eau sauvages et la piscine à vagues.

Les plus petits aventuriers peuvent se défouler dans nos superbes pataugeoires. L'eau des piscines pour enfants est merveilleusement chaude. Grâce aux éléments de jeux interactifs, les tout-petits et les plus jeunes découvrent de manière ludique le monde merveilleux de l'eau.

Vous pourrez vous détendre dans l'espace bien-être avec saunas, hammam et lagune d’eau chaude avec remous. Et quoi de plus amusant que de piquer une tête dans la piscine extérieure ? Même pendant les mois d'hiver, dans certains centres aquatiques vous pourrez profiter d'une baignade paisible en plein air.

Dans certains centres aquatiques LAGO, vous pouvez vivre des expériences de réalité virtuelle. Avec le snorkeling en réalité virtuelle, vous nagez avec les poissons et les requins, comme en vacances ! Dans le toboggan en réalité virtuelle, vous glissez à travers 3 mondes virtuels fascinants avec des lunettes VR dans un toboggan bouées.

Pendant les vacances, il y a encore plus d'activités passionnantes dans la piscine ou sur la pelouse pour bronzer. Les attractions gonflables telles que les parcours d’obstacles, les toboggans, les ventriglisses gonglables, ... offrent un défi et un plaisir supplémentaires.

Faim ou soif avec tout cet amusement dans l’eau ? On peut manger en maillot de bain sur la terrasse nageurs, comme en vacances. Après votre pause, vous pouvez immédiatement vous replonger dans les plaisirs aquatiques.

C'est une merveilleuse journée de vacances ! Et que diriez-vous de conserver ce sentiment un peu plus longtemps ? Après votre baignade, installez-vous à table au Rest-eau-café pour discuter. La brasserie adaptée aux enfants propose un menu avec des plats frais et savoureux qui varient et que tout le monde appréciera. Pendant que vous savourez votre apéritif, vos enfants s'amuseront encore dans les plaines de jeux intérieures et extérieures.

ASTUCE! N'attendez pas le week-end ou les vacances pour venir vous amuser dans l'eau. Nos centres aquatiques sont également ouverts pour vous pendant les semaines scolaires.

Vous trouverez toujours un centre aquatique LAGO près de chez vous. Découvrez tous les centres ici.

Nous assurons une accessibilité maximale !

  • Ouvert 7/7 jours avec de larges plages horaires.
  • De nombreux équipements pour les parents avec de jeunes enfants (vestiaires familiaux, baby shower, matelas à langer...)
  • Aménagements et accompagnateur gratuit pour les personnes handicapées munies d'une carte PMR.
  • Achetez vos entrées rapidement et facilement via notre webshop.

Contact info

  • Nelson Mandelaplein 19, 8500, Kortrijk, West-Vlaanderen, Belgium

  • +32 56 44 11 55

3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Le parking face à la piscine ce sont…

Le parking face à la piscine ce sont des grands voleurs ,ils nous disent qu'on en aura pour un maximum de 3euros de parking le temps d'aller à la piscine résultats 9euros de parking

December 28, 2023
Unprompted review
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Bonjour Eddy, le parking de l'autre côté de la rue n'appartient pas à LAGO Kortrijk, mais nous offrons des codes de réduction à nos clients. La première heure est gratuite et ensuite vous payez un maximum de 3 euros avec notre code de réduction que vous pouvez prendre à la réception.

Rated 2 out of 5 stars
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Hi Jo, thank you for your review. You can always ask our lifeguards to see our schedule of the lanes.

Rated 4 out of 5 stars

Clean

Well organized, secured , clean. The kids had a lot of fun. But the prices for food and drinks are far too high. I went there with 4 kids, not possible

September 9, 2023
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Hi Tanja, thank you for your review. What a pleasure to hear you had a geat time. We hope to see you again!

Rated 4 out of 5 stars

Great swimming pool but horrible…

Great swimming pool but horrible cafeteria,
We enjoyed the visit and kids had great fun. however the cafeteria made it unpleasant when we had to wait 2 hours for our food.

September 9, 2023
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Hi Limor, thank you for your review. It's a pleasure to hear you had a great time visiting. We hope to see you again!

Rated 2 out of 5 stars

Its dirty and slidy to walking around

Its dirty and slidy to walking around, changing rooms are extremely dirty and the toilets smells terribly, People filming around without permission and very disrespectful workers in and around the pools.

June 23, 2023
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Hi, Esther, thank you for your review. Could you send us a message on Messenger with more information (date, hour...). That way we can look into this better.

Rated 5 out of 5 stars

Excellent

Super agréable

June 8, 2023
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Bonjour Rabah, merci pour votre commentaire. Quel plaisir d'entendre que vous avez passez une journée si belle chez nous. À bientôt!

Rated 5 out of 5 stars

“Great experience at Lago swimming pool!”

“As a family group, we had a great time at Lago swimming pool! The staff was very helpful and cooperative. In particular, the Asian rescue man was very nice and helped me out a lot. I would also like to thank the guy who helped my son in medical. Overall, we had a very pleasant day.”

June 3, 2023
Unprompted review
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Hi, thank you for your review. It's a pleasure to hear that you had an amazing day at our pool. We hope to see you again soon!

Rated 1 out of 5 stars

Ja daarom is good

May 12, 2023
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Dag Faizi, dankjewel voor de review. Kan je ons even laten weten wat er steeds zorgt voor de lage reviews. Je mag ons hiervoor gerust een mailtje of een berichtje op Facebook sturen. Zo kunnen we onze service naar jou en anderen toe verbeteren.

Rated 2 out of 5 stars

first time we came and 8 euros fee for…

first time we came and 8 euros fee for parking was not expected : it's too expensive

April 25, 2023
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Hi Marion, thank you for your review. Unfortunately the parking isn't ours. Therefore we cannot offer it for free. You can in fact take a discount ticket from the baskets that are placed at the register. With this ticket the parking fee is only €3. We do hope you could enjoy the swimming. We hope to see you again sometime!

Rated 2 out of 5 stars

Onrespectvol

April 4, 2023
Unprompted review
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Dag Lewis, dankjewel voor de review. Geef gerust je klacht door via ons klachtenportaal. (bit.ly/klachtenportaal)

Rated 2 out of 5 stars

The staff were really rude to us and…

The staff were really rude to us and they showed a special treatment to some people they obviously already knew.
Also there were worms on the stairs to the water slides

January 18, 2023
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Thank you for your feedback. We ensure you that we’re doing everything possible to maintain the highest hygiene standards, at all times.

Rated 3 out of 5 stars

Piscine

Piscine, impeccable mais pas top au niveau de la restauration, plus de café, plus de Granita , plus d'hamburger et de mayonnaise .... Dommage

August 21, 2022
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Bonjour, merci pour votre commentaire. Nous assurerons le suivi de cette question en interne

Rated 3 out of 5 stars

Can be much better!!

1.Many comes without proper swimming dress, which make the pool non-hygienic(taken an action recently lets see how long it goes)
2. Long queue, people in the counter are very slow

August 16, 2022
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Hello, thank you for this review. We will look for ways to improve this. Hope to see you soon!

Rated 1 out of 5 stars

This should be illegal, never setting a foot there again.

We booked online but were refused entry. My french friend only had his driver's license on him, and a scan of his passport, but they refused entry. To a swimming pool. We were shocked and asked for a refund as we live in France, but that was refused as well. Never again.

August 11, 2022
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Hello! thank you for your review. Before you finalise the booking, you needed to click 3 times on a pop-up screen with our rules. In those rules it is stated that we only accept the identity cord or international pasport in physical form. No pictures of it or drivers licenses. Next it is also stated 2x on your confirmation mail and your tickets. That way, we try really hard to let you know our rules beforehand so that you don't get send away when you are already in the building. Normally we always give a refund in your online account, so I don't know what happened there. You can send an mail to kortrijkweide@lago.be with the date and name of your reservation and we will refund you immediatly on your online account. That way you can use the monney for future reservations in a LAGO-swimmingpool (it doesn't matter which one).

Rated 4 out of 5 stars

Très bon moment

July 30, 2022
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Bonjour! Merci beaucoup pour votre commentaire. J'espère de vous voir bientôt!

Rated 5 out of 5 stars

Exciting place for family rest

Exciting place for family rest , from baby's till grandfather's, tinagers and adults , everyone will find something for the good rest there.
Safe and clean . Warm.
I amazed sauna there and jacuzzi bad .
Children are in love with kind of aquapark with exciting attractions.
Also there is a cafe with ok prices

June 5, 2022
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Hi, thank you so much for your review. We are pleased to hear you guys had such a great time. We hope to see you again!

Rated 5 out of 5 stars

Top ervaring

Its always fun to visit this place with my daughter.
I think she can stay here whole day without trouble haha.

June 3, 2022
LAGO - Kortrijk Weide logo

Reply from LAGO - Kortrijk Weide

Hi, thank you for your review. It's a pleasure to hear you had such a great time. We hope to see you soon!

Rated 4 out of 5 stars

Great pool and water slides

It was a lot of fun to swim and enjoy the Water slides, if I can give you guys just a couple of tips, I’ve notice quite a few locker keys don’t have anymore the rubber bracelet, could I suggest you to replace them as I think they are very handy if you don’t want to have to carry a bag inside the pool.
Second tip is about the restaurant, I think the place being a sport place it should be offering more healthy oriented varietals of food, (a pokie bowl or some vegetables, salads) many time I’d like to stop there after swimming and enjoy the terrace, but I don’t really feel like having frittur style food or pasta. Please don’t take this review as a critic, but more as a suggestion from one of your biggest fans 😊. Thank you

May 29, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look