I am updating this review because after getting in contact with LBL customer service they have sorted out the problem and I’m happy to report that my boots arrived today and I love them. I was even... See more
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Born in 2002 at London's iconic Portobello Market, laidback london embraces the beauty of handmade products crafted on the Kenyan coast. Committed to durability and sustainability, laidback london supports local communities and offers products that truly last. Each piece in the collection is unique, embodying timeless design and valuing natural materials that only get better with age.
Unit 401 Metro Line House, 112 118 College Road, Harrow, HA1 1BQ, London, United Kingdom
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I have quite a few of shoes and sandal’s from your company and love all of them quality and comfort. They are beautiful and can’t be beat also affordable.
I absolutely love these shoes. They are hand made and I love supporting these artists. The shipping is quick .
Never had a problem with laidback London.
These boots are the most comfortable things my feet have ever known! And so stylish I get so many compliments on them. As well, the customer service is impeccable, i highly recommend!!!
Beautifully made shoes. Unfortunately , I have wide feet so they weren’t a great fit for me. I do have a pair of their boots which fit great.
I love the product; it's already the third or fourth time I'm ordering these flip-flops. I wear them all the time. When they were not in stock, I signed up to be notified once they're back in stock. I got the info and was able to order. Good experience all over :)
First and foremost, the sandals i ordered are absolutely stunning....even better in person. The order was shipped timely and arrived in great shape. Communication about the order and shipping was good.
Very nice second experience. Love your shoes, very comfy and lovely colors. Looking forward to wearing them with the beautiful days :) Nice service and safe shipping. Thank you
I bought a pair of the lace up booties and the shoelaces broke 2 days after buying them! Not a happy camper!!

Reply from laidback london
Repeat customer with a happy wife having now received Ankle boots and now slippers, if she’s not in one she’s in the others!
Love the product and shipping is amazingly rapid. I have probably five or six pairs of your sandals and constantly get positive comments. They are comfortable and beautiful. I also love that you employ African crafts people.
Have one pair of sandals from Laidback London and absolutely love them. They are almsot worn out now so I look forward to get another pair. Their flat sandals are very comfortable, even when walking all day. High quality as the leather is very soft but firm at the same time. Can highly recommend this brand.
I'm just sorry, I love the look of these shoes but have ordered 3 pair and they are oversized and awkward... i can't seem to find a style or pair that fits well. They are beautiful and cushy but don't come in half sizes so it's sort of a goldilocks situation... I just wish for a size that is "just right." sight.

Reply from laidback london
I've been looking at this London base show company for quite awhile. Very shocked that when I placed my order the boots were delivered like 4 days later. The boots fit and I received various "positive comments" from people. Didn't expect that but, I'll take it! Very satisfied with my boots (2 pair).
I have a 37 but these ones turn out to be too small so uou need to order a bigger size. Also not sure they actually really are comfi to walk with? I am not sure

Reply from laidback london
Very understanding when I had to return shoes due to unforeseen circumstances. Quick and kind response. Shoes gorgeous and sad I had to return them. Would purchase again if circumstances change.
Beautiful boots, very soft inside and out. Felt like old friends as soon as I put them on. Worth every penny of the investment in my first pair of handmade footwear. Thank you very much.
I just love Laidback london shoes.
The company gives great customer service
The moccasins are so comfortable and available in great colours
I had to return a pair of shoes for a different size, but it was out of stock. I took a credit and they kept me informed of restocking. Once in stock I ordered the proper size. All was very easy!! And, I love the boots!!
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