Lakeshore Restoration LLC Reviews 

118
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Alex and his team were great. They remediated a reoccurring mold issue in the main bath due to a poor exhaust fan placement. Installed the correct size fan and re routed exhaust all while maintainin... See more

Rated 4 out of 5 stars

The company was prompt and the the work was done efficiently. Rodrigo, Alex and Raymond were all helpful and understood the project needs. They were friendly and answered questions without talkin... See more

Rated 5 out of 5 stars

Rigo and his crew were at our house 48 hours after the recent heavy rains had seeped into our basement and completely soaked our carpet. Removing the carpet was essential and they did that and then s... See more

Rated 5 out of 5 stars

Showed up on time to view the area ahead of time, and again on scheduled clean-up date. Clean up completed satisfactorily. Cost was as stated in estimate/no hidden costs. Alex was easy to communica... See more

Company details

  1. Water Damage Restoration Service
  2. Asbestos Testing Service
  3. Building Restoration Service
  4. Contractor
  5. Environmental Consultant
  6. Fire Damage Restoration Service

Written by the company

Lakeshore Restoration LLC provides expert water, fire, and mold damage restoration services across Manitowoc, Sheboygan, Brown, and Calumet Counties. Our IICRC-certified team offers 24/7 emergency response for flooding, sewage cleanup, smoke damage, and biohazard restoration. We work directly with all major insurance companies to make recovery fast and stress-free. Whether it’s residential or commercial property damage, our technicians deliver fast, professional, and compassionate service to restore your property and peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(118)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alex and his team were great

Alex and his team were great. They remediated a reoccurring mold issue in the main bath due to a poor exhaust fan placement. Installed the correct size fan and re routed exhaust all while maintaining the schedule they had committed to. We are very pleased with their work

July 2, 2026
Rated 5 out of 5 stars

Excellent service

Prompt and friendly service. Alex came the same day I called to evaluate my “project” and quickly generated a quote.

June 4, 2026
Rated 5 out of 5 stars

Alex was great to work with and kept me…

Alex was great to work with and kept me aware of what they were doing and why they needed to do it as the restoration went along. There’s were multiple issues in my basement and they took care of them all in a timely matter. I’d gladly recommend them to others!

May 20, 2026
Rated 4 out of 5 stars

Prompt and efficient

The company was prompt and the the work was done efficiently. Rodrigo, Alex and Raymond were all helpful and understood the project needs. They were friendly and answered questions without talking down to us. There were some issues with communication with one employee and some paint left on woodwork that we actually cleaned off, but Rigo and Alex handled these very well.
We would consider this company in the future for other projects.

March 23, 2026
Rated 5 out of 5 stars

Communicated well and timely.

Showed up on time to view the area ahead of time, and again on scheduled clean-up date. Clean up completed satisfactorily. Cost was as stated in estimate/no hidden costs. Alex was easy to communicate with. Would recommend.

April 24, 2026
Rated 5 out of 5 stars

Lakeshore has been with us the whole…

Lakeshore has been with us the whole way. I am so glad we went with someone local to help with our disaster. They are fantastic. Every single person on their team is caring and professional. They work their tails off, too. They have been a great resource for working with our insurance company. Our disaster struck on Christmas Eve and they came immediately. So good.

December 24, 2025
Rated 1 out of 5 stars

BEWARE OF THEESE CRIMINALS!

BEWARE OF THESE CRIMINAKS! These people put a $5.,000 Lien against my home! I am a Senior Citizen with a disability! They lied and said I had to sign a contract within 3 days or insurance would not pay for supposed leak on my ceiling bedroom! Roofing specialist and insurances said they had precut cardboard to stuff into my ventilation ducts and that u never had a leak in roof! They also said that Lakes was attempting to charge me over $2,000 for service and another $600 for a leak that did not exist! CROOKSa beware!!

December 24, 2025
Unprompted review
Lakeshore Restoration LLC logo

Reply from Lakeshore Restoration LLC

We take feedback seriously, but this review raises substantial credibility concerns and does not appear to reflect a verified customer experience with Lakeshore Restoration LLC. The reviewer does not identify themselves by a real name, provides no service address, no invoice number, no claim number, and no date of service—details that would normally exist in any legitimate complaint.

Several statements are also demonstrably questionable. Lakeshore Restoration LLC does not place arbitrary “$5,000 liens” on homes (in fact, Lakeshore Restoration LLC has NEVER placed any lien on any property not even close to that number). In Wisconsin, any lien rights are governed strictly by state law, require documented contracted services, proper notices, and are only pursued when legitimate unpaid balances exist after completed authorized work. Liens cannot simply be “put against a home” without legal basis, court involvement and supporting documentation.

The allegations regarding fabricated leaks, “precut cardboard” in ducts, and false charges are inflammatory claims unsupported by any evidence. We maintain written agreements, photos, moisture documentation, scope records, and billing files for all real projects. If this person were an actual customer, we would be able to identify the matter immediately from those records.

We strongly dispute the accuracy of this post and believe it may be false, defamatory, or posted by someone who was never a customer and never had a previous experience with Lakeshore Restoration LLC. We are formally reporting this review to Trustpilot for investigation and removal. If the reviewer is a genuine customer, we invite them to contact our office directly with their real name, property address, and documentation so the matter can be properly reviewed and resolved.

Rated 5 out of 5 stars

Superb workmanship, exceeded above expectations

Lakeshore Restoration LLC was excellent from start to finish. The best contractor I have worked with in my experience, communication was spot on, every phone call, email answered immediately and the workmanship was spot on. I am very pleased with the work that was completed on a timely fashion. I would strongly recommend them to friends and family. Don't hesitate to call them for your restoration needs!

March 20, 2026
Lakeshore Restoration LLC logo

Reply from Lakeshore Restoration LLC

Thank you for taking the time to share your experience with Lakeshore Restoration LLC. We truly appreciate your kind words and your trust in our team.

Providing clear communication, prompt responses, quality workmanship, and timely project completion are standards we work hard to deliver on every project. It means a great deal to know that your experience exceeded expectations.

Thank you as well for recommending us to your friends and family. Referrals from satisfied customers are one of the highest compliments we can receive. If you ever need assistance in the future, we are always here to help.

Rated 5 out of 5 stars

Prompt and Professional

Rigo and Team were extremely professional and prompt when answering any of my questions. I submitted a request over the weekend to be contacted. Rigo reached out first thing the following Monday and scheduled a free consultation that same week. I would highly recommend Lakeshore Restoration.

April 10, 2026
Lakeshore Restoration LLC logo

Reply from Lakeshore Restoration LLC

Thank you for your thoughtful review and for trusting Lakeshore Restoration LLC.

We understand how important timely communication and prompt scheduling are when dealing with restoration concerns, so we work hard to respond quickly and make the process as smooth as possible from the first call onward. We’re glad we were able to arrange your free consultation promptly and answer all of your questions along the way.

Your recommendation means a great deal to Rigo and the entire team. We truly appreciate your support and are always here if you need assistance in the future.

Rated 5 out of 5 stars

We needed a mold test asap to get a…

We needed a mold test asap to get a loan to go through. Rigo was there the next morning and got the test done.

April 2, 2026
Lakeshore Restoration LLC logo

Reply from Lakeshore Restoration LLC

Thank you for taking the time to share your experience with Lakeshore Restoration LLC.

We understand that situations involving financing, real estate transactions, and loan deadlines often require fast action, so we’re glad Rigo was able to respond quickly and complete your mold testing the very next morning.

Providing prompt service, reliable scheduling, and professional assistance when timing matters most is something we take seriously. We truly appreciate your trust in our team and thank you for choosing Lakeshore Restoration LLC.

Rated 5 out of 5 stars

They came within an hour of me calling

They came within an hour of me calling. Talked to the agent and were working next day. Very reliable and professional!

January 29, 2026
Lakeshore Restoration LLC logo

Reply from Lakeshore Restoration LLC

Thank you for your great review and for trusting Lakeshore Restoration LLC.

We know that when property damage happens, quick response and clear communication are critical. We’re glad we were able to arrive promptly, explain the process, and get work started quickly for you.

Your comments about our reliability and professionalism mean a lot to our team. We truly appreciate the opportunity to help and are always here if you need us again in the future.

Rated 5 out of 5 stars

They did the work within 4 days of me…

They did the work within 4 days of me asking them to do it because I had a deadline. They were thorough, knowledgable, and did a great job of cleaning the area when done.

March 27, 2026
Lakeshore Restoration LLC logo

Reply from Lakeshore Restoration LLC

Thank you for taking the time to share your experience with Lakeshore Restoration LLC.

We understand how important deadlines can be, and we’re glad we were able to schedule your project quickly and complete the work within the timeframe you needed. Providing efficient service without compromising quality is always our goal.

We also appreciate your comments regarding our thoroughness, knowledge, and jobsite cleanliness. Treating each property with care and leaving the area clean when work is complete are standards we take seriously.

Thank you again for your trust in our team. We truly appreciate your support and are always here if you need assistance in the future.

Rated 5 out of 5 stars

Good customer service

Good customer service. Job was well done.

February 13, 2026
Lakeshore Restoration LLC logo

Reply from Lakeshore Restoration LLC

Thank you for your review and for choosing Lakeshore Restoration LLC.

We’re pleased to hear you were happy with our customer service and the quality of the completed work. Providing a positive experience and professional results on every project is something our team takes pride in.

We truly appreciate your support and the opportunity to assist you. Please don’t hesitate to reach out if you ever need help in the future.

Rated 5 out of 5 stars

Alex came out the same day. Needed an estimate on Asbestos removal.

Alex came out the same day I called. Looked had to be done with the Asbestos I had in the basement. Didn't know about the Asbestos till someone told me that it was in the basement. Lived in the house for over 38 years without knowing. Alex answered all my questions. The workers are Friendly, Knowledgeable about the work they are doing and cleans everything up. Removal was done on 3/12 2026.

March 6, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look