Laminate Depot Ltd Reviews 

116
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that delivery drivers are consistently friendly, extremely helpful, and provide timely updates throughout the entire journey. Consumers also highlight the brilliant product quality and the truly beautiful appearance of the flooring once everything has been completely installed. Some people were dissatisfied with occasional product flaws, explicitly mentioning frustrating issues like chipped board edges, transit damage, or missing labels. Despite these minor concerns, shoppers and local hobbyists remain very pleased overall with the deeply supportive staff members and wonderfully smooth transaction processes.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals, fast dispatch times,... See more

Product

Customers had positive experiences with product, frequently praising the great quality, beautiful appearance,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the laminate flooring looks... See more

Staff

Clients share positive opinions on staff, frequently praising team members for being incredibly helpful,... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the brilliant and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was their worst nightmare as a customer ....gave incorrect address, was not problem amended the next day....emailed asking when it would be arriving, again an instant response with i formation aimin... See more

Company replied

Rated 5 out of 5 stars

The floor's final appearance is fantastic. As an avid DIY hobbyist with numerous projects under my belt, I found the installation to be generally smooth, though a bit tricky around the edges. Laminate... See more

Company replied

Rated 5 out of 5 stars

After being let down badly by another flooring company, I was in a really stressful situation just before Christmas with no flooring in my home. I called Laminate Depot and Zain answered – and... See more

Company replied

Rated 5 out of 5 stars

couldn’t be happier with the work Simon the floor fitter has done! From start to finish, he was absolutely professional, punctual, and clearly takes great pride in his craft. The attention to deta... See more

Company replied


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

116 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(116)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very pleased with Laminate Depot Ltd

I was very pleased with the way the transaction was carried out, with frequent updates on when and at what time my delivery would come.
Driver was friendly polite and very helpful, the Laminate is ofva very good quality alongside the edging straps and underlay.
Price was very good and I definitely would recommend Laminate Depot Ltd to anyone.

March 29, 2026
Unprompted review
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Mr Matthew, for the 5-star review.
We’re really pleased you’re happy with the service, delivery updates, and product quality. Your recommendation means a lot to us!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

I haven't put the flooring down yet but delivery was really quick and the driver was very friendly and polite .

I haven't put the flooring down yet but it came really quick and the driver was friendly and polite.

February 24, 2026
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Reply from Laminate Depot Ltd

Thank you Sargean, for the 5-star review. We’re glad you’re happy with the quick delivery and our driver’s service. Hope you love the flooring once it’s fitted!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Easy website. Delivered within 2 days. Great quality.
Highly recommend

March 2, 2026
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Reply from Laminate Depot Ltd

Thank you, Chris, for your wonderful feedback. We’re delighted that you found our service exceptional, the website easy to use, and the delivery fast. Your recommendation is greatly appreciated!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Ordered and delivered within 24hrs

Ordered and delivered within 24hrs
Was so shocked that delivery was that quick. Delivery was easy, guy was great. Would recommend. Will be ordering more! What an outstanding company!

March 2, 2026
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Reply from Laminate Depot Ltd

Thank you Jenna, for your fantastic review. We’re thrilled to hear your order was delivered so quickly and that the service met your expectations. Your recommendation means a lot, and we look forward to helping you with your future orders!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

couldn’t be happier with the work Simon…

couldn’t be happier with the work Simon the floor fitter has done! From start to finish, he was absolutely professional, punctual, and clearly takes great pride in his craft. The attention to detail was outstanding, and the finished result is simply beautiful. My new flooring has completely transformed the space — it looks flawless and has exceeded all my expectations.

Simon worked efficiently and with great care, making sure everything was fitted perfectly. What impressed me even more was how clean and tidy he left the workspace at the end of each day. There was no mess left behind — just stunning new flooring!

I would highly recommend Simon to anyone looking for high-quality workmanship and a reliable, professional service. Thank you for such an amazing job!

March 3, 2026
Unprompted review
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Reply from Laminate Depot Ltd

Thank you Tina, for your wonderful feedback! We’re thrilled to hear that Simon’s professionalism, attention to detail, and care made such a difference. It’s fantastic that your new flooring has transformed your space — your kind words mean a lot to us!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Great product

Great product, fast delivery

February 26, 2026
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Reply from Laminate Depot Ltd

Thank you Lewis, for your 5-star review. We’re glad you’re happy with the product and fast delivery. We really appreciate your support!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Very happy with my new flooring and it…

Very happy with my new flooring and it looks great

February 24, 2026
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Reply from Laminate Depot Ltd

Thank you Daniel, for your 5 star review. We’re delighted to hear that you’re very happy with your new flooring and that it looks great. Your kind words truly mean a lot to us.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Drivers very helpful.floor is good quality. Thanks

January 27, 2026
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Reply from Laminate Depot Ltd

Thank you Man, for your 5-star review. Glad you’re happy with the fast delivery, helpful driver, and the flooring quality we appreciate it.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Definitely will recommend 👌🏼

Very fast and the service was Amazing. Customer service is easy to speak to them, always keep you on top of tracking. Delivery man was 10/10👌🏼

February 3, 2026
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Reply from Laminate Depot Ltd

Thank you Pavline, for the amazing 5 star review! We’re really happy you liked the service and delivery — we truly appreciate your kind words.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Very good floorimg

Very good floorimg

February 2, 2026
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Reply from Laminate Depot Ltd

Thank you Shaz, for your 5 star review. Really glad you like the flooring, we appreciate it!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

The floor's final appearance is…

The floor's final appearance is fantastic. As an avid DIY hobbyist with numerous projects under my belt, I found the installation to be generally smooth, though a bit tricky around the edges. Laminate Depot offers excellent service. If I had to nitpick, the order took slightly longer than expected to ship, but just by a few days. All in all, I'm quite satisfied.

January 12, 2026
Unprompted review
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Reply from Laminate Depot Ltd

Thank you Michael, for your 5-star review! We’re really happy to hear you loved the final look of the floor and that the installation went well overall. Thanks as well for your patience with the slightly longer delivery, and for choosing Laminate Depot—we truly appreciate your support.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

The floors are of good quality and the…

The floors are of good quality and the delivery was done as per plan. I need to lay it but the floor tiles looks good.

January 7, 2026
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Reply from Laminate Depot Ltd

Thank you Sundar, for your 5-star review! We’re glad to hear you’re happy with the quality of the floors and that the delivery went smoothly. Enjoy laying your new floor!
Best regards,
Deluxe Carpets & Flooring Team

Rated 4 out of 5 stars

Really nice flooring.

Really nice flooring.. looks really good when laid.
some of the boards were not labelled what they were which made it a bit awkward when laying it but other than that can’t fault it.

January 6, 2026
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Reply from Laminate Depot Ltd

Thank you Thomas, for your great review! We’re delighted you’re happy with how the flooring looks.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

After being let down badly by another…

After being let down badly by another flooring company, I was in a really stressful situation just before Christmas with no flooring in my home. I called Laminate Depot and Zain answered – and honestly, he was an absolute lifeline.

Zain went above and beyond in every possible way. He was calm, kind, professional and genuinely cared about helping me. He even opened the shop when it was closed just to make sure my flooring could be arranged and delivered on time. He also helped organise reliable fitters at a fair price, which was incredible given how last-minute everything was.

What stood out most was his kindness, honesty and humanity. When you’re under pressure, that means everything. He didn’t have to do what he did — but he did, and I’ll never forget it.

Thanks to Zain, what could have been a complete disaster turned into something that was handled with care and integrity. I genuinely wish him and Laminate Depot every success — they deserve it.

Highly, highly recommended.

December 19, 2025
Unprompted review
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Raj, for taking the time to leave such a kind and thoughtful 5-star review. It truly means a lot to us. We’re really glad Zain was able to support you during such a stressful time and turn things around for you. Going above and beyond for our customers is exactly what we strive for, and your words perfectly reflect that.
We genuinely appreciate your recommendation and wish you all the best in your home. Thank you again for choosing Laminate Depot.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

I did a lot of research before deciding on the exact type of flooring I wanted, and I was genuinely impressed with Deluxe Carpet and Flooring from start to finish. Their pricing was by far the cheapest I found, with excellent delivery options, without compromising on quality — the flooring is truly premium.

Communication was seamless, easy, and almost instant, which made the whole process incredibly convenient. I had lots of questions and every single one was answered quickly and fully by Zain. The team are extremely knowledgeable and clearly know their products well.

After placing my order, I was pleasantly surprised to receive delivery the very next morning!!! The delivery team were fantastic — great communication and very helpful with the kerbside delivery.

I found this company by chance through a Google search, and I’m so glad I did. I’m super impressed and cannot recommend them highly enough. I would most definitely use them again.

December 15, 2025
Unprompted review
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Sajida, for your amazing 5-star review. We’re really pleased to hear you were happy with the quality, pricing, communication, and fast delivery. Your kind feedback means a lot to the whole team, and we look forward to serving you again in the future.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

good communication

good communication. Very helpful on phone. But let down by evri late delivery of sample

November 27, 2025
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Reply from Laminate Depot Ltd

Thank you Pat, for your 5-star review! We’re delighted to hear you found our communication and phone support helpful. We truly appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Luxury laminate flooring

I would give 10 star if I could! Excellent service. Fast delivery, I was updated right throughout until delivery. The delivery driver super helpful. Had a call 30 minutes before delivery which was helpful…! :D

November 19, 2025
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Reply from Laminate Depot Ltd

Thank you Lorraine, for the amazing review! We’re really happy to hear you had an excellent experience from start to finish. It’s great to know the updates and the driver’s call before delivery were helpful for you. We truly appreciate your kind words and your support. Looking forward to serving you again!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Decent product at a decent price

Decent product at a decent price

November 10, 2025
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Reply from Laminate Depot Ltd

Thank you Stuart, for the 5-star review! Glad you found the product decent and well-priced. We look forward to serving you again.
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

Great value and quick delivery

Great value and quick delivery

November 9, 2025
Laminate Depot Ltd logo

Reply from Laminate Depot Ltd

Thank you Paul, for your kind words! We’re glad you found our service great value and appreciated the quick delivery. We look forward to serving you again soon!
Best regards,
Deluxe Carpets & Flooring Team

Rated 5 out of 5 stars

I was their worst nightmare as a…

I was their worst nightmare as a customer ....gave incorrect address, was not problem amended the next day....emailed asking when it would be arriving, again an instant response with i formation aiming to have delivered within 1 week...2 days later delivered exactly within time allocated... driver called 30 mins before arrival ...driver was friendly helpful and a pleasure to deal with. The service I recieved was fantastic I have absolutely no complaints the laminate seems great quality (not had a chance to fit it yet) I will definitely use this company again ...I may even use them for my artificial grass too in the summer thanks to all involved with my order your service was faultless

November 4, 2025
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Reply from Laminate Depot Ltd

Thank you Kelly, for your kind words! We’re thrilled to hear you had a smooth experience and that our team could assist you promptly. We really appreciate your kind words about the quality of the laminate and look forward to helping you with your artificial grass this summer. We can’t wait to serve you again!
Best regards,
Deluxe Carpets & Flooring Team

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