The products I bought were absolutely good. No complaint here. Good description and good quality. What I do complain about are 2 things: 1) products were wrongly marked "in stock" wich resulted in... See more
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solar lights were ordered and when the came 1 was broken. They replaced the light right away and customer service was so helpful. Unlike some companies you were able to get through to customer service... See more
> The lamps look very nice and the lighting effect is good, exactly as I wanted in terms of design. However, installation was more complicated than expected. I didn’t realize that a cable had to be pu... See more
Lampen vi bestilte var av veldig god kvalitet og så akkurat ut som på bildene. Super fornøyd!
Company details
Written by the company
Lampegiganten.no er din nettbutikk for lamper og belysning. Med våre belysningsideer gjør vi ikke bare hjemmet ditt lysere, men også vakrere. Vi tilbyr deg et bredt utvalg av mer enn 400 merker, med lamper og pærer for enhver smak, ethvert behov og ethvert budsjett. På denne måten kan du skape den perfekte lysatmosfæren for enhver anledning og øke trivselen, uavhengig av hvilket rom du befinner deg i. Hos Lampegiganten.no får du kompetent faglig råd og veiledning, uansett om du er privat- eller bedriftskunde. I vår nettbutikk kan du velge mellom fleksible betalingsmåter som f.eks. kredittkort eller PayPal og nyte en utmerket leveringsopplevelse.
Gratis returfrakt og pengene-tilbake-garanti
50 dagers åpent kjøp med gratis returfrakt og pengene-tilbake-garanti
I tillegg til den lovfestede 14-dagers angreretten, tilbyr vi deg en ytterligere refusjonsgaranti for de påfølgende 36 dagene. Det betyr at du kan returnere varer du har mottatt fra oss innen 50 dager ved å sende dem tilbake til oss uten å oppgi noen grunn.
Contact info
Rabanusstraße 14-16 , 36037, Fulda, Germany
- 23 96 04 30
- info@lampade.it
- lampegiganten.no
4.0
Great
6K reviews
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Have bought a taklampe on July 16th and…
Have bought a taklampe on July 16th and still haven’t received it. There’s been 21 days. Not impressed, don’t recommend.
July 16, 2023
Reply from Lampegiganten.no
Kjære kunde,
Det kan være flere årsaker til at leveringer kan bli forsinket og vi er veldig lei for at du enda ikke har mottatt din pakke.
Dette skal vi forsøke å få fikset så snart som mulig og vi vil ta kontakt med deg per e-post.
Ditt Lampegiganten team
God service,rask levering,bra kvalitet…
God service,rask levering,bra kvalitet og gjer seg flott i hagen.Disse lampene er og anbefale🙂
July 26, 2023
Så lykkelig for at lampen som i-roboten…
Så lykkelig for at lampen som i-roboten ødela er as good as new!
July 2, 2023
Bra produkter men for lang leveringstid…
Bra produkter men for lang leveringstid på siste bestilling.
June 22, 2023
Sorry
Sorry, only 3 stars due to shipping. Using PostNord is bound to fail, and it did unfortunately. PostNord is completely unreliable. I will not make another purchase if PostNord is the only shipping option.
June 19, 2023
Reply from Lampegiganten.no
Kjære kunde,
Tusen takk for at du har tatt deg tid til å gi oss en tilbakemelding på din opplevelse hos oss, vi setter stor pris på både positive og negative tilbakemeldinger slik at vi kan forbedre oss og våre prosesser.
Ditt Lampegiganten team
The worst
The worst. I ordered a lamp since 14.06, but now I don't know. where is my lamp The delivery status is not updated. I've been waiting for 13 days and I still don't know where the package is. Very bad.
June 13, 2023
Reply from Lampegiganten.no
Kjære kunde,
Det kan være flere årsaker til at leveringer kan bli forsinket og vi er veldig lei for at du enda ikke har mottatt din pakke.
Du vil bli kontaktet per e-post av vår kundeservice for ytterligere informasjon.
Ditt Lampegiganten team
I do not recommend this store to…
I do not recommend this store to anyone. On their page it said to expect delivery of the item in 3 to 4 days, but the item never arrived despite charging a lot of money for the item plus delivery. Then after 2 weeks started the Postnord notifications that the item would be delivered on the day. I was home everyday for 2 more weeks and the item was not delivered as announced. Terrible service by both companies. Due to the horrible experience had to cancel the purchase. Stay away.
June 12, 2023
Reply from Lampegiganten.no
Kjære kunde,
Tusen takk for at du har tatt deg tid til å gi oss en tilbakemelding på din opplevelse hos oss, vi setter stor pris på både positive og negative tilbakemeldinger slik at vi kan forbedre oss og våre prosesser.
Ditt Lampegiganten team
Rask levering
May 14, 2023
To slow
To slow, and the trackingsystem gives little feedback. So sorry, but I’m not going to use your services again.
May 11, 2023
Reply from Lampegiganten.no
Kjære kunde,
Tusen takk for at du har tatt deg tid til å gi oss en tilbakemelding på din opplevelse hos oss, vi setter stor pris på både positive og negative tilbakemeldinger slik at vi kan forbedre oss og våre prosesser.
Det kan være flere årsaker til at leveringer kan bli forsinket og vi er veldig lei for at du enda ikke har mottatt din pakke.
Dette skal vi forsøke å få fikset så snart som mulig og vi vil ta kontakt med deg per e-post.
Ditt Lampegiganten team
Once I figured out how to install the…
Once I figured out how to install the light, it was great. The EM converter threw me for a bit. Also think I got the wrong colour of lamp...maybe that could have been a bit clearer on the website.
April 20, 2023
Alt for lang tid å vente på levering
April 24, 2023
Reply from Lampegiganten.no
Kjære kunde,
Det kan være flere årsaker til at leveringer kan bli forsinket og vi er veldig lei for at du ikke har mottatt din pakke som forventet, men er glade for at den nå er blitt levert.
Vi håper det du har bestilt står til forventning og vennligst ta kontakt med vårt kundeservice team dersom det skulle være noe annet vi kan hjelpe til med.
service@lampegiganten.no
Ditt Lampegiganten team
It was the second time I ordered lamps…
It was the second time I ordered lamps here. Very good and fast service. Again highly recommended!
April 4, 2023
Flott kundeservice
March 26, 2023
Nice selection, bad delivery
A shop with a nice selection. Once the items arrived, they also look and function as promised. However, sadly, they use PostNord for delivery. This, in my case, led to a mess where one of two packages went missing (and initially it wasn't even communicated clearly to me that there would be two, not just one). Eventually, PostNord got their act together, and the missing package found its way to me.
I should also mention that when I realised the package had gone missing, I sent a message to Lampegiganten. It took them over a week to respond to this, by which time I'd already sorted out the situation myself with PostNord. Not very impressed by the customer service, and not sure I'd order again, since you can't trust you'll get help if something goes wrong.
March 24, 2023
Reply from Lampegiganten.no
Kjære kunde,
Det kan være flere årsaker til at leveringer kan bli forsinket og vi er veldig lei for at du ikke mottok pakken din som forventet.
Vi har dessverre stor pågang på vårt kundesenter som er årsaken til at vi ikke kan svare deg tidligere. Jeg beklager så mye for dette og for ulemper det kan ha medført.
Vi håper det du bestilte stod til forventningen og skulle det være noe ytterligere du ønsker hjelp med så kan du ta kontakt med vårt kundeservice team.
service@lampegiganten.no
Ditt Lampegiganten team
Long delivery time!
I ordered a light on 28.2. Today is 13.3. and I'm still waiting for the delivery of my order.
February 27, 2023
Reply from Lampegiganten.no
Kjære kunde,
Det kan være flere årsaker til at leveringer kan bli forsinket og vi er veldig lei for at du ikke har mottatt din pakke som forventet, men er glade for at den nå er blitt levert.
Vi håper det du har bestilt står til forventning og vennligst ta kontakt med vårt kundeservice team dersom det skulle være noe annet vi kan hjelpe til med.
service@lampegiganten.no
Ditt Lampegiganten team
Please do NOT order anything there
Please do NOT order anything there. I have ordered few simple lights over a month ago, they have packed it in 3 different packages. One of the packages is sent to Trondheim instead of my place. The other one is lost. When I call their customer service, they treat me like a dog and yield at me! I will never ever buy anything from here again!
May 2, 2022
Unprompted review
Reply from Lampegiganten.no
Dear Maria,
thank you for your feedback which means a lot to us.
We apologize for any inconvenience and how the experiences have been.
What we can see is that the tracking number that ends with 8839 was delivered on 27th April and the other parcel is still on the way to you and will be delivered to a service point in Finstadjordet.
If it takes longer time, please contact our customer service and they can make a reclamation for you.
Wish you a lovely day.
Anbefales
Quick and easy to deal with. The product was as described. Really happy with the purchase.
December 18, 2020
Unprompted review
Brilliant product!
I was very very pleased with the lump I bought. The lump is very stylishly designed. I think it suites into any kind of rooms. It was very easy to assemble, too easy to believe it!
But I was struggled to find out how to work the lump like controlling brightness and changing color of light without good instructions.
Anyway it is very simple to use.
But what I was impressed the most is
brilliant brightness!!!!
It is almost we have the Sun in our room. We can survive through long and dark Norwegian winter!
It is definitely good investment and I will recommend to my friends.
November 12, 2020
Unprompted review
+ fantastic quality at reasonable price
+ fantastic quality at reasonable price
- delivery takes a bit more time than expected
November 12, 2020
Unprompted review
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