lampen24.nl Reviews 

11,839
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Great customer service, kind, efficient and solution-oriented. Good quality price ratio: I've bought 3 lamps from their website in the last 2 years and they have all lived up to our expectations. When... See more

Company replied

Rated 5 out of 5 stars

I ordered the Lindby LED panel Nelios (120 x 60 cm, CCT, black metal), and the overall experience was very smooth. Delivery was quick and straightforward, and the product arrived well-package... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience shopping with Lampen24. The prices are very competitive, and the shipping was super fast—everything arrived sooner than expected. I ordered a pendant light which is bea... See more

Company replied

Rated 4 out of 5 stars

We are very happy with the products we purchased from Lampen24. As we bought a ceiling lamp for our bedroom and another one for our living room in addition of a standing one. All of them are working p... See more

Company replied

Company details

  1. Lighting Store

Written by the company

Lampen24.nl is de webwinkel voor alle soorten lampen en verlichting. Met onze verlichtingsideeën maken wij je omgeving niet alleen helderder, maar ook mooier! Wij bieden je een samengesteld en veelzijdig assortiment van meer dan 400 merken - lampen en verlichting voor elke smaak, elke behoefte en elk budget. Voor de perfecte lichtsfeer voor elke gelegenheid om je welzijn te verbeteren. Lampen24.nl kan je professioneel deskundig advies verwachten, ook voor zakelijke klanten. Kies bovendien uit flexibele betaalmethoden van iDEAL tot achteraf betalen via factuur en profiteer je van een uitstekende leveringservaring.

50 dagen bedenktijd

Gratis retourneren binnen 50 dagen en geld-terug-garantie

Bij Lampen24.nl bieden wij je een langere geld-terug-garantie. Dit betekent dat je de producten die je van ons hebt ontvangen binnen de 50 dagen zonder opgave van reden gratis aan ons kunt retourneren. Je hebt dus de volle 50 dagen bedenktijd om te zien of de bestelde lamp in je interieur past. Ben je niet tevreden gaat de retour eenvoudig en snel via ons online retourenportaal.

Contact info

4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(11,839)

2,440 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

I received the lamp in perfect condition and earlier than expected. Completely satisfied with the experience.

January 22, 2025
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Reply from lampen24.nl

Dank voor uw mooie evaluatie.

Rated 5 out of 5 stars

Beautiful lamps and amazing customer…

Beautiful lamps and amazing customer service, when we opened the box we realized the bulb from one of the lamps is broken, so they happily helped us return it and get a new one. very happy with our order and they look absolutely beautiful , thank you so much. we will order from here again for sure.

November 21, 2024
Unprompted review
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Reply from lampen24.nl

Dank voor uw mooie beoordeling.

Rated 1 out of 5 stars

Almost 3 months to get all my order

Almost 3 months to get all my order. Instead of sending it partially….. The worst drop-shipping ever! It's a pity because I used to be a regular customer

December 28, 2024
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Reply from lampen24.nl

Dank voor uw evaluatie.

Rated 1 out of 5 stars

GLS!!!!!!!!!!

GLS!!!!!! Please stop working with them

December 28, 2024
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Reply from lampen24.nl

DAnk voor uw evaluatie.

Rated 3 out of 5 stars

Really low customer service

Really low customer service. Any communication that I have to wait for the product was missing. I didn't get any information and needed to send an email. Then, I got just a message that I have to wait, no other option or even just apologizes...

December 10, 2024
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Reply from lampen24.nl

Dank voor uw review

Rated 1 out of 5 stars

Long delivery time

I ordered 2 weeks ago in December 2024 and the expected delivery is going to in February 2025.
So delivery is horrible but cannot say much about the product yet.

December 23, 2024
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Reply from lampen24.nl

Dank voor uw evaluatie. U mag altijd annuleren als de levertijd te lang duurt.

Rated 5 out of 5 stars

They are super nice.

They are super nice.
1. quality lamp.
2. Easy to return.
3. Helpful and fast customer support.
4. Value for money (at lest for me).

November 27, 2024
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Reply from lampen24.nl

Dank voor uw mooie waardering.

Rated 1 out of 5 stars

never got the lamp

I never got the package and really bad tracking and delivery service

December 13, 2024
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Reply from lampen24.nl

Dank voor uw review. Graag even de klantenservice contacteren.

Rated 2 out of 5 stars

Wrong products

I cannot give more than 2 stars because they sent me a wrong products and I had to return the package to the parcel shop which cost me time and petrol.
Also the package I received was too big for the products and the results was a scrappy package.
However the communication for the return process was good and smooth.

December 10, 2024
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Reply from lampen24.nl

Thank you for your evaluation.

Rated 1 out of 5 stars

While ordering it was 2 to 4 days…

While ordering it was 2 to 4 days delivery, after payment you hear it's not in stock.
It took 16 days

December 6, 2024
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Reply from lampen24.nl

Dank voor uw evaluatie. Op elke bestelbevestiging geven wij bij het artikel de levertijd aan.

Rated 5 out of 5 stars

Goede website en nette levering via…

Goede website en nette levering via GLS. Prima info over de status van de bestelling en het moment van levering.
Prima producten.

December 5, 2024
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Reply from lampen24.nl

Dank voor uw mooie evaluatie.

Rated 1 out of 5 stars

De lamp is gebroken

November 12, 2024
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Reply from lampen24.nl

Dank voor uw reactie. wat naar dat de bestelling niet in goede staat bij u aangekomen is. Graag even de klantenservice contacteren voor een oplossing.

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