The quality of bulbs is good, but things could be better with the customer support service. I mean that I tried to cancel my order withon a few minutes after I checked out, but unfortunately you wer... See more
Company replied
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Lampisilumini este destinația pentru iluminat atmosferic și accesibil, care se potrivește perfect nevoilor și gusturilor tale. Din momentul înființării noastre în 2007, am devenit lideri de piață în Olanda, Belgia și Germania și suntem activi în 36 de țări din întreaga lume. Gama noastră largă include peste 4000 de produse, garantând că vei găsi soluția perfectă de iluminat pentru fiecare spațiu. La lampisilumini, satisfacția clientului este prioritatea noastră. Personalul nostru experimentat oferă consultanță profesională, atât online, cât și în magazinele noastre din Olanda, Belgia, Spania și Polonia. Înțelegem importanța confortului în plata, motiv pentru care oferim diverse metode de plată flexibile. Fie că ești în căutarea unei iluminări subtile pentru acasă sau a unei iluminări funcționale pentru birou, lampisilumini este pregătit să îți satisfacă toate nevoile de iluminat. Descoperă gama noastră chiar astăzi și lasă-ne să te ajutăm să creezi atmosfera perfectă.
Netherlands
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You send me only half of what i order and pay
Great prices, the packaging was perfect and the status update of the delivery was useful.
I still haven't received the product I ordered. It's been more than a month since I placed the order.
We have received în time the products. Great quality for the payed price. Thank you!
I order a set of lamp bases, on the website was stated 45.5 cm diameter. At arrival, both bases shrinked to 38 cm...but I payed for 45.5 cm price! So, because they look good, I decided to keep it but I emailed the company and told them about their mystake. I told them I want to order again, but I want to be sure this time I get the 45.5 cm diameter. They say yes, sure. And the 2-nd package arrives and it is again, 38 cm diameter, these I returned and it is not nice! This is so ridiculous!!!
the ordered lampshade is exactly as in the pictures, high quality, meets expectations. Very well packaged, without any damage during transport. the delivery was fast.
The order was well packed and the products are exactly as they are described on the website. I am very happy with my purchase! 😊
Package still not arrived to address in Romania after more than one week. I see now producta are actually shipped from the Netherlands, not a local warehouse. Not very practical and earth-friendly, I would not order again
We ordered from Romania and everything arrived well. Just 1 product had a defect in the top of the glass. We send e-mails with pictures and the company send us the shipping label for the free return and reimbursement arrived a couple of weeks after. The customer service was responsive and all worked out well.
The discount for subscribing to the newsletter was a lie. It was not granted. I have informed your staff and still nothing was solved.

Reply from lampisilumini.ro
One of order was received and found not operative , I proposed to support me but reaction is zero.

Reply from lampisilumini.ro
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