lampisilumini.ro Reviews 

740
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers had a great experience with this company. Customers frequently praise the very affordable prices, beautiful aesthetic designs, and solid overall quality of the various products purchased for their living spaces. People also mention that the online shopping experience is exceptionally smooth and intuitive, featuring prompt shipping, helpful support services, and careful packaging. Some reviewers were not happy with unexpected delivery delays, missing orders, or packages taking far too long to reach their destination. Many consumers also experienced recurring issues with items failing to match online website descriptions, alongside quite frustrating difficulties encountered during the product return process.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised the high quality, exquisite... See more

Quality

Customers consistently note positive experiences with quality, highlighting high standards, sturdy items, and... See more

Delivery service

Consumers find delivery service to be generally satisfying, with many reviewers praising fast shipment,... See more

Order

People report negative experiences with order fulfillment, noting severe issues such as incorrect delivery... See more

Price

Reviewers mention positive feedback about price, consistently highlighting fair costs, great value, and an... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The quality of bulbs is good, but things could be better with the customer support service. I mean that I tried to cancel my order withon a few minutes after I checked out, but unfortunately you wer... See more

Company replied

Rated 5 out of 5 stars

Great floor lamp, easy to assemble and at a very accessible price! I'm really happy and satisfied with this floor lamp, looks wonderful in my living room!

Rated 5 out of 5 stars

Very happy with the purchase made, the item is exactly like in description, careful package, fast shipment. Trusted site.

Rated 5 out of 5 stars

I appreciated the speedy delivery and support services provided by Mihail. The lamp was too big for my home, but I could easily return it


Company details

  1. Lighting Store

Written by the company

Lampisilumini este destinația pentru iluminat atmosferic și accesibil, care se potrivește perfect nevoilor și gusturilor tale. Din momentul înființării noastre în 2007, am devenit lideri de piață în Olanda, Belgia și Germania și suntem activi în 36 de țări din întreaga lume. Gama noastră largă include peste 4000 de produse, garantând că vei găsi soluția perfectă de iluminat pentru fiecare spațiu. La lampisilumini, satisfacția clientului este prioritatea noastră. Personalul nostru experimentat oferă consultanță profesională, atât online, cât și în magazinele noastre din Olanda, Belgia, Spania și Polonia. Înțelegem importanța confortului în plata, motiv pentru care oferim diverse metode de plată flexibile. Fie că ești în căutarea unei iluminări subtile pentru acasă sau a unei iluminări funcționale pentru birou, lampisilumini este pregătit să îți satisfacă toate nevoile de iluminat. Descoperă gama noastră chiar astăzi și lasă-ne să te ajutăm să creezi atmosfera perfectă.


Contact info

3.8

Great

TrustScore 4 out of 5

740 reviews

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1-star

Asks customers to review

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3.8

All reviews

(740)

262 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor communication

Missing product from order and I asked for the invoice to be on the company's behalf bud it didn’t. There is no one to respond at this time on phone.

June 26, 2025
lampisilumini.ro logo

Reply from lampisilumini.ro

Hello,
Indeed, the phone hotline is not working, but other communication channels – such as email – are functioning properly.
Unfortunately, we have not received any message from you via email.
Therefore, if you have received an incomplete order or an incorrectly issued invoice, please contact us by email.

Greetings
lampisilumini.ro

Rated 1 out of 5 stars

I still did not receive my order

I still did not receive my order. The adresă is: România, Ilfov district, 1 Decembrie town, green City residence STREET nr 15 house number 22. Zipcode: 077005

June 24, 2025
lampisilumini.ro logo

Reply from lampisilumini.ro

Hello,

We are sorry that you have encountered issues with your order.
We will contact you regarding the order.

Best regards
lampisilumini.ro

Rated 1 out of 5 stars

Broken and damaged articles received .

Broken and damaged articles and missing parts received . Unprofessional never buy from you again

June 23, 2025
lampisilumini.ro logo

Reply from lampisilumini.ro

Dacă există o problemă cu comanda, există un proces de reclamație. Nu ați luat legătura cu noi în niciun fel, așa că nu există motive pentru a evalua profesionalismul nostru. Răspundem la fiecare mesaj în termen de o zi lucrătoare.

Rated 1 out of 5 stars

Do not buy as a company from Romania

They are selling in Romania but cannot issue a proper invoice that is acceptable by revenue authorities for a company. They do not have Romanian speaking staff and I don't think they have proper English speaking ones also. So if you are a company stay away.

June 12, 2025
lampisilumini.ro logo

Reply from lampisilumini.ro

Ați primit o întrebare simplă referitoare la returnarea impozitului - nu ați răspuns la aceasta, în schimb ați oferit din nou informații despre care nimeni nu a întrebat, deoarece le aveam deja. Factura pe firmă este posibilă și le emitem în fiecare țară din UE.

Rated 1 out of 5 stars

They sent me a defective product


They sent me a defective product (defective receiver). I tried to contact them and I can't contact anyone. You can't send an email either. I DO NOT RECOMMEND !!!!!!

June 19, 2025
Unprompted review
lampisilumini.ro logo

Reply from lampisilumini.ro

desigur, se poate trimite un email - la adresa info@lampisilumini.ro, dacă îl primim de la dumneavoastră, puteți fi sigur că veți primi un răspuns.

Rated 1 out of 5 stars

I ordered 3 products

I ordered 3 products, I received the invoice for three products, but I received 4 packages in 4 courier shipments and I still haven't received part of the order. No one communicated how many packages there will be, when I receive them, a month has already passed and I still don't have the order completely delivered. Very dissatisfied

May 30, 2025
lampisilumini.ro logo

Reply from lampisilumini.ro

Vă rugăm să ne contactați la info@lampisilumini.ro

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