The measurement that they said they would send was shorter than advertised. I’ve been trying to get a response from the company but to no avail. I have sent numerous emails and have got nothing back... See more
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The items purchased were described in detail on the listing including one critical dimension that other sellers ignored. Whilst the cost per unit was higher than I was comfortable with, this was the o... See more
Have bought before from Lancashire Lighting, but still checked for competitive price. It turns out they were the cheapest for this item, so I ordered from them again. The two lights ordered were well... See more
Ordered a light on the basis it was in stock. Didn't arrive after 10 days so tried to chase by email, chat and phone. No response so cancelled order by email. Lights arrived a week later! Emailed cu... See more
Company details
Written by the company
Welcome to Lancashire Lighting, your one stop online lighting megastore bringing you high quality lighting at discounted prices. We are one of the most well-known and reputable lighting wholesalers in the UK. We are a small family-run business who operate on a national scale. You will find a wide selection of products for the home and garden all at discounted prices. For the past 70 years we have been supplying lighting to high-street retailers and the general public. We have accounts with all leading lighting manufacturers such as: Inspired Lighting, Dar, Diyas, Mantra, Searchlight, Eglo, Endon, Philips plus many more.
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2.8
Average
1K reviews
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Not an impressive company at all once…
Not an impressive company at all once they have your money they are just not interested I had a query to raise and absolutely no response do yourself a favour shop else where
April 17, 2025
Unprompted review
Worst experience ever, don't buy
Worst experience ever, place order in 5th of April ,today is 15 and no email about delivery, no answer calls or emails, well disappointed I don't know how to get my money back
April 5, 2025
Ordered IN STOCK items but 3 days on it’s not in stock
Ordered IN STOCK items only to be told 3 days later that it’s not in stock. In fact was contacted on day 1 and confirmed that the order will be dispatched today. But when it did not arrived, queried and they said it’s not in stock.
March 31, 2025
Great quality quick delivery
April 6, 2025
Good service
April 3, 2025
Excellent service product as described…
Excellent service product as described would definitely recommend 👍
February 13, 2025
Very pleased
Fast delivery, very well packaged, accurate description on website, good price.
April 2, 2025
Unprompted review
Avoid!
Ordered an in stock item on 23rd February, with estimated delivery in 2-3 working days. 2nd April, still no item and no communication. Live chat is not actually live - managed to get a response once and was told item was due into stock within 2 weeks. Further live chat, no response, emails are not replied too and telephone isn't working.
April 2, 2025
Unprompted review
AVOID LANCASHIRE LIGHTING!
I made an order of sockets and light switches for my new kitchen - several of the items were damaged due to non-existent protective packaging - notified Lancashire Lighting immediately via their ”live chat” which is useless - far from being live I just received “missed live chat emails” which were unhelpful - in the end they agreed to replace damaged items but they never arrived - AVOID THIS COMPANY - you can’t speak to them on the phone and their communications/customer service are appalling, plus they do not send or refund for damaged items - I contacted Trendi Switch direct and they sent me replacements free of charge by next day delivery - that is proper customer service.
March 15, 2025
Unprompted review
Beautiful Glass Light Fitting!
All round excellent service will definitely use in future...Thank You!🙂
March 13, 2025
I am still waiting for my order that…
I am still waiting for my order that should have arrived in2-3 days and they have not acknowledged my emails to solve the issue
March 10, 2025
Still in the box waiting for electrian…
Still in the box waiting for electrian but arrived very quickly look great too
March 8, 2025
Late and no communication
Order placed Saturday so 1st working day was Monday 10th. By Thursday (day 4) my account was still showing “processing”. I used live chat who, after checking with the warehouse, said it would be “delivered tomorrow”. On Friday, with status still showing “processing” and no despatch email with tracking I emailed to ask for confirmation. NO RESPONSE. But Friday evening I received email and text from Fed-ex to say delivery would be Monday 17th. This was 2-3 day delivery! The confirmation email when I ordered and their website both say Lancashire Lighting will email upon despatch and send a text on the day of delivery. THEY DON’T. The product is fine but the customer service is not. As others have said, delivery is not 2-3 days and communication is non existent.
March 17, 2025
Unprompted review
Great fast service
March 10, 2025
Good descriptions of lights
Good descriptions of lights, with measurements and photos. Got a 5% discount for being a new customer. We paid extra for next day delivery and they arrived in time and in perfect condition.
March 9, 2025
Extensive Range of Quality Products
Extensive range of quality products, was able to find just the right base for the designer lampshade I'd purchased.
February 20, 2025
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