Lance Mason Reviews 

378
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Cold calling ambulance chasers. Apparently it is "scientifically proven" that I must have felt discomfort. Google "Lance Mason struck off" if you want an idea of their so called business ethic... See more

Company replied

Rated 1 out of 5 stars

Stay away from this company!! they are crooks! all reviews on here are fake that say other wise. They should be reported to watch dog! as I am sure majority of their money is made by harassing people... See more

Company replied

Rated 1 out of 5 stars

This people they are not solicitors are long time scammers they will force you to sign a lot of documents in which they trap you if they can’t get money from your case they will torn around and attack... See more

Company replied

Rated 1 out of 5 stars

It appears these people are behind an Indian call centre that ring me 4 times a day to tell me I had an accident within the last 2 years. Totally sick of these spam calls. Told the last caller that I... See more

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1.1

Bad

TrustScore 1 out of 5

378 reviews

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1.1

All reviews

(378)

1 review in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Lance Mason

Highly recommend Lance Mason and Andrea in particular. Helped me no end with my claim. Always kept me upto date and stuck to time promises. Very happy result

April 29, 2019
Unprompted review
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Reply from Lance Mason

Thank you for taking time to provide us with your feedback; we welcome all feedback to allow us to continually monitor and improve our service.

Rated 5 out of 5 stars

Thank you Sophia Imtiaz you have been…

Thank you Sophia Imtiaz you have been Great help. All the best in future.

Regards

Tashan Whittingham

April 18, 2019
Unprompted review
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Reply from Lance Mason

Lance Mason prides itself on the service it provides to its clients and it is pleasing to note that we are continuing to deliver. Thank you for your positive feedback.

Rated 5 out of 5 stars

Amazing service

I had a accident last year and the person was being very awkward. Ridwan was amazing through the whole process, kept me informed the whole way through and if there was something I didn’t understand I could call or send an email and know I’d get a reply. He really is an asset to the company

April 9, 2019
Unprompted review
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Reply from Lance Mason

Thank you for your feedback. If we can be of any assistance in the future, please do not hesitate to contact us.

Rated 5 out of 5 stars

Involved in a RTA, Amazing Outcome!

I was involved in a RTA and it was a very difficult case that went all the way to court and just before we were due to court, they eventually gave up. Abdul was very professional and was on the ball with my case, I would definitely recommend not only Lance Mason but Abdul as he’s the guy you would want to be perusing your case, don’t take my work for it, let him show you by taking on your case!

March 26, 2019
Unprompted review
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Reply from Lance Mason

Thank you for your feedback. If we can be of any assistance in the future, please do not hesitate to contact us.

Rated 5 out of 5 stars

Very complicated case

Very complicated case, handled very professionally by Johnathan personally. I would appreciate opportunity to say Thank You to Johnathan as the case would be probably lost if it wasn't for his attention to detail and great input that could only come from experienced professional. Justice was served|!!!

March 11, 2019
Unprompted review
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Reply from Lance Mason

Thank you for your feedback. If we can be of any assistance in the future, please do not hesitate to contact us.

Rated 5 out of 5 stars

Settlement Claim

I was recently involved in a non fault car accident in which Lance Mason conducted our assessment of the injuries we received, and professionally advised us of the procedure which is carried out relating to our claim.

Johanna Tomlinson who was leading our case,and has been an absolute pleasure to deal with from start to finish, which made the proceedings and information required a very easy process, and I would not hesitate to refer Johanna and her team, and definitely use Lance Mason again if required.

March 6, 2019
Unprompted review
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Reply from Lance Mason

Thank you for taking time to provide us with your feedback; we welcome all feedback to allow us to continually monitor and improve our service.

Rated 4 out of 5 stars

Personal Injury case settled

Abdul took over my case from Saima who went on maternity leave. The case is now settled after just over a year. Kept informed throughout although had to chase up occasionally.
Thank you for your professionalism.

February 22, 2019
Unprompted review
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Reply from Lance Mason

Thank you for taking time to provide us with your feedback; we welcome all feedback to allow us to continually monitor and improve our service.

Rated 5 out of 5 stars

Had a very difficult case which I was…

Had a very difficult case which I was not at fault but it was a lengthy process because of the particulars however as always truth always prevails and Lance Mason had my back and held my hand all of the way to the end. Very professional and kept me well informed throughout.
Highly recommended.

February 6, 2019
Unprompted review
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Reply from Lance Mason

Thank you for such a positive review! Your comments have been passed on to the team. Thank you for taking time to share your experience.

Rated 5 out of 5 stars

Great service and professional advice

Great service, spent time sorting out details of the accident that I was involved in , helped me prove that I was not at fault would recommend to use as your legal advisor

February 5, 2019
Unprompted review
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Reply from Lance Mason

Thank you for such a positive review! Your comments have been passed on to the team. Thank you for taking time to share your experience.

Rated 5 out of 5 stars

Great company and staff

Many thanks to Lance Mason and especially Ridwan Khonat. He helped and advised me every step of the way during my traumatic case. Would highly recommend him and Lance Mason.

January 31, 2019
Unprompted review
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Reply from Lance Mason

Thank you for your review. We are always keen to receive feedback to assist in our strive for continual improvement.

Rated 5 out of 5 stars

Top Class People

I would like to thahk Lance Mason for winning my Hearing Case. The staff where excellent espescially Sarah Heath who gave me great advice and kept me informed with how the case was going.

January 21, 2019
Unprompted review
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Reply from Lance Mason

Thank you for your review. We are always keen to receive feedback to assist in our strive for continual improvement.

Rated 1 out of 5 stars

Cold calling ambulance chasers.

Cold calling ambulance chasers.
Apparently it is "scientifically proven" that I must have felt discomfort.

Google "Lance Mason struck off" if you want an idea of their so called business ethics

Update: Dear Lance Mason. Following your sarcastic response below, I have now followed the complaints procedure at ico.org.uk and reported your spamming cold call.

January 21, 2019
Unprompted review
Lance Mason logo

Reply from Lance Mason

Thank you for your feedback. We are sorry to hear of your dissatisfaction. We encourage you to follow the correct route of initiating a complaint via firm’s Quality & Compliance Department, if you have not already done so. A full copy of our Complaints Policy can be found on our website http://www.lancemason.co.uk/.../policies/complaints-policy/. We are unable to address individual cases on this platform.

Rated 5 out of 5 stars

personal injury claim

Elizabeth was very helpful and professional in dealing with my case. I was regularly updated in a timely manner. I found her very helpful and I would definitely recommend Elizabeth and the company to anybody for any legal requirements.

January 11, 2019
Unprompted review
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Reply from Lance Mason

Thank you for your review. We are always keen to receive feedback to assist in our strive for continual improvement.

Rated 1 out of 5 stars

Dishonest Crooks

Stay away from this company!! they are crooks! all reviews on here are fake that say other wise. They should be reported to watch dog! as I am sure majority of their money is made by harassing people they cold called regarding personal injury claims and loosing then demanding their costs from the client. They are not transparent and are dishonest.

January 7, 2019
Unprompted review
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Reply from Lance Mason

Thank you for your feedback. We welcome all feedback, positive or negative, to allow us to monitor and improve our services. Please contact our Quality & Compliance Department on 01254 263 885 or compliance@lancemason.co.uk to discuss your concerns further as we cannot comment on individual cases on this platform.

Rated 1 out of 5 stars

Dont deal with this company

Dont deal with this company. They do nothing for you and then expect huge fees.

December 11, 2018
Unprompted review
Lance Mason logo

Reply from Lance Mason

Thank you for your feedback. We welcome all feedback, positive or negative, to allow us to monitor and improve our services. Please contact our Quality & Compliance Department on 01254 263 885 or compliance@lancemason.co.uk to discuss your concerns further as we cannot comment on individual cases on this platform.

Rated 5 out of 5 stars

Amazing service and tried their best to…

Amazing service and tried their best to keep everything moving and keeping in contact! Abdul Ahad is very friendly and gave a brilliant service so Thankyou!

December 6, 2018
Unprompted review
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Reply from Lance Mason

Thank you for taking time to provide us with your feedback; we welcome all feedback to allow us to continually monitor and improve our service.

Rated 5 out of 5 stars

Excellent service

Excellent service from lance mason all ways contacted me for updates and when i phoned up aswel will use again in future all thanks to abdul ahad thanks

November 29, 2018
Unprompted review
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Reply from Lance Mason

Thank you for taking time to provide us with your feedback; we welcome all feedback to allow us to continually monitor and improve our service.

Rated 5 out of 5 stars

My experience as been a good one

My experience as been a good one, very informative and always at the end of the phone.

November 27, 2018
Unprompted review
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Reply from Lance Mason

Thank you for taking time to provide us with your feedback; we welcome all feedback to allow us to continually monitor and improve our service.

Rated 5 out of 5 stars

Definitely

Definitely, I would like recommend this company. Impossible does not exist for Lance Mason. They are very professional. They realy care about his clients, always inform them about everything on time.. Many thanks for Abdul. Thanks all of you for your help!

November 13, 2018
Unprompted review
Lance Mason logo

Reply from Lance Mason

Thank you for taking time to provide us with your feedback; we welcome all feedback to allow us to continually monitor and improve our service.

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