Land Estates Reviews 

278
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Landestates provided the full management service for 1st year and then i requested them to stop providing the service for 2nd year. However they charged further 8% of annual rent and they taken large... See more

Rated 1 out of 5 stars

Land Estate will do anything just to get your money. They don't care about the tenants or landlord and certainly lack in communication. There is no transparency and I was given incorrect information,... See more

Rated 1 out of 5 stars

Tenants beware - They charge 65% of rent when you terminate the agreement using the break clause. As per the tenant act, they are not supposed to charge it but they still charge it. They are also n... See more

Rated 5 out of 5 stars

Land Estates with Donna as lead sales rep have been nothing but excellent in progressing the sale of my property (with exchange and completion due in the next few days). Donna has taken care in both... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Sales, Lettings and Management in and around Dartford


Contact info

2.9

Average

TrustScore 3 out of 5

278 reviews

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1-star

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2.9

All reviews

(278)

1 review in the last 12 months

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Rated 5 out of 5 stars

Lewis has been a true professional and…

Lewis has been a true professional and very proactive in his responds to my every query I sent. His support and integrity was second to none and he is a credit to Land Estates (Dartford). I will undoubtedly recommend Land Estate to friends, work colleagues and family members. Thank you all for helping us getting the place we want.

June 5, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

This mine and partners first home, and the experience couldn’t of been any more easier with working along side land estates.
A big thank you as well to Lewis, without your help we wouldn’t be in our new home.

May 27, 2020
Unprompted review
Rated 5 out of 5 stars

I want to thank land estates for the…

I want to thank land estates for the help they have given me in securing my property. Lewis has been a god send, hes offered complete support throughout the process. He has gone out of his way offering complete reassurance.
I would highly recommend using land estates they genuinely look after their clients! I am incredibly grateful for all they have done for myself and son. And would 100% use them again in the future

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

Land estates

Dealt with Lewis from Land estates whilst looking for a rental during COVID-19. He was super helpful and very quick to reply even given the currently circumstances

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Even during difficult times with the coronavirus pandemic land estates have always kept me updated on where things were at. Lewis who was dealing with my property made everything seem easy and nothing was ever a problem. Great service overall and would highly recommend land estates to other renters.

May 19, 2020
Unprompted review
Rated 1 out of 5 stars

If it was no star I would have chosen…

If it was no star I would have chosen it!!!!
They made us come from meopham in dartford, for absolutely nothing.
They didn't even open the door properly in the flat.
Flat was absolutely a mess, and what we could see through the door was something awful.
They apologised saying that the tenant did not let them to see the flat before but the agent that was already there did not even bother to give us a call to let us know what is in there.
And then to top it up he said that everything will be refurbished!!!!!
That s not fair to us

March 14, 2020
Unprompted review
Land Estates logo

Reply from Land Estates

Thank you so much for your review. Unfortunately, we were unable to view the property prior to your appointment. Our agent, only arrived at the property a few minutes before you. He was understandably very shocked to see the condition that the property had been left in. He did mention to you that it wasn't in the best of condition but opened the door for you to see for yourself. He, I believe made the right decision in not continuing with the viewing under those circumstances. It is not Land Estates practice to show prospective tenants a property in such bad order and to a low standard.
We sincerely, apologise that you had a bad experience. If you wish to discuss this further, please give me a call on 01322 413501 - Donna, Office Manager

Rated 5 out of 5 stars

Brilliant Service

Recently bought a house through Land Estates. Excellent service from start to finish. Donna and the rest of the staff are efficient and friendly and are happy to go the extra mile for their clients. As first time buyers no question was too trivial and was answered quickly and informatively. We will 100% be using Land Estates when listing/buying property in the future.

March 11, 2020
Unprompted review
Rated 5 out of 5 stars

All you need when moving house!

We were on the market with two companies, one of which was Land Estates. We were moving away from the area but this was not a problem to the people we met from Land Estates, as they had a good knowledge of different areas in the country and other agents who could help us. They helped a friend of ours to move house "well" as it is stressful time and she was on her own.
They gave us confidence after several years of trying to sell our own house. They took good pictures and kept us up to date with progress. The staff in the Dartford office were always friendly and helpful every time we contacted them, and gave us regular updates.
They were involved all throughout the process and gave us information and advice which really helped the advertising, selling and actual moving process.We would highly recommend this Estate Agent to anyone young or older wanting to move house.

March 2, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Extremely happy with the service I received from Land Estate. Lewis has been nothing but professional, helpful and efficient throughout the entire process. He always kept me well informed. Thank you! Highly recommend Land Estate.

February 22, 2020
Unprompted review
Rated 5 out of 5 stars

Arranged a viewing at a property up for…

Arranged a viewing at a property up for rent and was greeted by a guy called Lewis, he was very well turned out , friendly and knowledgeable, we liked the property and placed the holding deposit straight away. Over the few weeks whilst the references went through Lewis kept us upto date and advised us the best way to proceed and really went that extra mile, also Tamsin who said she was new to the agents was very helpful in getting forms sent out and always available to answer any questions I had. I would just like to say these two people are a credit to your company

February 13, 2020
Unprompted review
Land Estates logo

Reply from Land Estates

Hi Daren, thank you for your amazing review. Kind regards, Land Estates

Rated 5 out of 5 stars

It just so happened me and my partner…

It just so happened me and my partner found Land Estates while we were looking for a property to rent online! I have been blown away by the professionalism and dedication of the whole team at land estates they’ve been nothing but utterly outstanding and professional every step of the way! Thanks to Lewis, in my particular, nevertheless his team who have been as equally as friendly but professional in their approach to guide me and my family into our new family home which we will always be grateful for! They’ve gone above and beyond for us!

February 2, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Excellent customer service. Very friendly team always happy to help and answer any questions. Helped me all the way with a difficult sale (due to the other parties involved) and kept chasing to make sure things were getting done. Would highly recommend.

January 28, 2020
Unprompted review

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