Land Lease Home Loans Reviews 

59
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The staff were great and helped me when I didn’t understand or know the best way to do things with regard to my loan

Rated 5 out of 5 stars

Dear Catherine and Landleasehomeloans….I give you 100 gold stars for your time, patience and encouragement! I lost my home to fire 12 years ago and the circumstances and impact can only be... See more

Company replied

Rated 5 out of 5 stars

Very simple process. Catherine answered all my questions which were numerous. Land Lease Loans definitely are worth considering if you are looking to go into this type of lifestyle. Have bridged th... See more

Company replied

Rated 4 out of 5 stars

The 4 star rating is indicitive of the fact that I do not believe anyone is 100%. The Service and the follow up was excellent, The questions requiring answers were simply and not too intrusive.

Company replied

Company details

  1. Non-Bank Financial Service

About Land Lease Home Loans

Written by the company

Welcome to Land Lease Home Loans


Australia's new lease on life.

Finance now available in select land lease communities.


We are the only financier in the market who can provide a loan secured by your home in a land lease community.

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4.8

Excellent

TrustScore 5 out of 5

59 reviews

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4.8

All reviews

(59)

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Rated 5 out of 5 stars

My phone calls were answered and if I…

My phone calls were answered and if I needed to leave a message, the call was promptly returned. The pre-approval process was explained, and the approximate timeframe it would take for full approval. All questions I asked were answered, the person I was dealing with was always very polite and respectful.

October 24, 2022
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Reply from Land Lease Home Loans

Thanks for your review and great to hear we are meeting your expectations. We always aim to deliver a high standard and nice to hear that direct from customers when we do.

Kind regards, Andrew
MD Land Lease Home Loans

Rated 5 out of 5 stars

Amazing service

Quick and professional service right From the first phone call Fiona and Catherine were amazing and quick and easy to apply highly recommended

October 7, 2022
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Reply from Land Lease Home Loans

Great to hear and thanks for taking the time to give us a recommendation!

Kind regards, Andrew
MD Land Lease Home Loans

Rated 5 out of 5 stars

Catherine was amazing

Catherine was amazing, she was helpful and kind, nothing was too much trouble. She guided me through the process which at first I thought would be daunting but to my surprise it wasn't. I was informed all the way through with regular phone calls and emails. Great experience.

September 27, 2022
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Reply from Land Lease Home Loans

Thanks for your review Melissa, it made the team feel very proud - Catherine in particular!

Kind regards, Andrew
MD Land Lease Home Loans

Rated 5 out of 5 stars

Reassuring

Catherine was very easy to talk to and reassuring that it was a common situation to be needing a top-up of funds to move into the "village".

September 9, 2022
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Reply from Land Lease Home Loans

Thanks for your review Sue. The beauty of a land lease home loan is that you can keep it for the full contract period or pay it out early. There are no prepayment fees and it is all about giving people financial choice.

Kind regards, Andrew
MD, Land Lease Home Loans

Rated 5 out of 5 stars

Quick Pre-Approval process

The only provider that have been able to find that will provide loans for Land Lease Homes. Very quick to get a pre-approval.

September 2, 2022
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Reply from Land Lease Home Loans

Thanks for the review and we are proud to be the only financier that can currently provide finance secured by your land lease home.

All the best in finding your perfect home.

Andrew
MD, Land Lease Home Loans

Rated 5 out of 5 stars

Great Experience

Catherine was very helpful and organised this process very well. She was informative and did her very best to make sure the best possible outcome was achieved. Thanks so much 🙏

August 3, 2022
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Reply from Land Lease Home Loans

Thanks for your review - I am glad we were able to help out and hope you enjoy your new home!

Andrew
MD, Land Lease Home Loans

Rated 5 out of 5 stars

Great advice

Great advice, easy to apply, great people

July 14, 2022
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Reply from Land Lease Home Loans

Thanks for the review and we look forward to seeing you move into your new Ingenia Lifestyle home soon!

Regards, Andrew
MD Land Lease Home Loans

Rated 5 out of 5 stars

Catherine our representative for Land …

Catherine our representative for Land Lease was a great help in the process of obtaining our loan ….. she was always on hand and a pleasure to deal with .
Cheers Sharon & Alex

June 6, 2022
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Reply from Land Lease Home Loans

Thanks Sharon and Alex - appreciate the review and hope to see you again soon.

Kind regards, Andrew
MD Land Lease Home Loans

Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful. Secure system provided for transfer of information.
Haven’t started loan as yet but response for pre-approval was easy to do.
(Both Catherine and Fiona - thank you)

June 3, 2022
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Reply from Land Lease Home Loans

Thanks for your feedback. We try to take the stress out of the process upfront and provide a high level of confidence to enter into a sales contract subject to finance.

Kind regards, Andrew
MD Land Lease Home Loans

Rated 5 out of 5 stars

Thanks to Land Lease Home Loans

Thanks to Land Lease Home Loans, I have moved into my new home which is close to family.
Originally, I didn't quite have enough savings to buy my home and has not been able to secure a relatively small loan to buy my home outright. I was not approved by banks and other lending businesses because of my age although I was still working. I felt very disillusioned until LLHL entered into the mix.
My LLHL Consultant explained everything and was with me all the way and I am deeply grateful to her. She treated me with such courtesy and no question was left unanswered. Thank you .

May 22, 2022
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Reply from Land Lease Home Loans

Wow what a wonderful review and we could not be happier that we were able to help!

Thanks again,
Andrew
MD, Land Lease Home Loans

Rated 4 out of 5 stars

Friendly

Friendly and easy to deal with.

May 14, 2022
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Reply from Land Lease Home Loans

Thanks Mark appreciate the feedback and hope you enjoy your new home.

Andrew
MD, Land Lease home Loans

Rated 5 out of 5 stars

Communication with Catherine.

Communication with Catherine was excellent and she explained the procedures associated with the loan application so that it made sense.

May 10, 2022
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Reply from Land Lease Home Loans

Thanks for the feedback - always nice to hear from customers.

Kind regards, Andrew
MD, Land Lease Home Loans

Rated 4 out of 5 stars

Teh 4 star rating is indicitive of teh…

The 4 star rating is indicitive of the fact that I do not believe anyone is 100%.
The Service and the follow up was excellent, The questions requiring answers were simply and not too intrusive.

April 27, 2022
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Reply from Land Lease Home Loans

Thanks for the review - we agree 100% is a high bar but we do our best.

Kind regards, Andrew
MD, Land Lease Home Loans

Rated 5 out of 5 stars

Great service and communication

Great service and communication. A genuine person who listens to the potential customer and answers all the questions

April 27, 2022
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Reply from Land Lease Home Loans

Thanks for the review - there are no chat bots here at Land Lease Home Loans - old school with people at the end of the phone.

Kind regards, Andrew
MD, Land Lease Home Loans

Rated 5 out of 5 stars

Loan pre-approval

Catherine has been very approachable and accommodating. She's very professional in dealing with our inquiries. We got our pre-approval within 48 hours. Thanks Catherine and your finance team.

February 25, 2022
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Reply from Land Lease Home Loans

Thanks for your review. We aim to achieve quick turnarounds on pre approval so that it takes some of the stress out of buying. Hope you enjoy your new home!

Kind regards, Andrew
MD, Land Lease Home Loans

Rated 5 out of 5 stars

Although not completed yet

Although not completed yet, so far I have been very satisfied with the service and results.

February 23, 2022
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Reply from Land Lease Home Loans

Great to hear Sue! Thanks for your review.

Kind regards
Andrew, MD Land Lease Home Loans

Rated 5 out of 5 stars

Excellent experience...

Catherine has been amazing to deal with, her communications and advice are faultless. Would definitely recommend Land Lease Home Loans & Catherine to other prospective clients.

October 25, 2021
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Reply from Land Lease Home Loans

Thanks Peter and Jane for your review. It certainly put a big smile on the team - especially Catherine!

Kind regards,
Andrew, MD Land Lease Home Loans

Rated 4 out of 5 stars

Very impressed with the service and the…

Very impressed with the service and the manner in which our enquiry was handled.

October 13, 2021
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Reply from Land Lease Home Loans

Thanks for the review we really appreciate it.

Kind regards,
Andrew, MD Land Lease Home Loans

Rated 5 out of 5 stars

Fast & Excellent Service

The team at Land Lease Home Loans were very easy to deal with from my initial phone call, through the pre approval process, to the application and final approval.
They are very friendly and helpful with great communication every step of the way.
I would highly recommend Land Lease Home Loans

October 12, 2021
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Reply from Land Lease Home Loans

Thanks for the feedback Brian. We know you and your wife will love your new Ingenia Lifestyle home.

Kind regards
Andrew, MD Land Lease Home Loans

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